Milind Saxena
Hamilton
Summary
Fast Learning Power BI enthusiast with hands-on experience in creating dashboards, data visualizations. Skilled in transforming data into actionable insights and supporting data-driven decision-making. Eager to carve a career in business analytics and business intelligence.
Overview
2
2
years of professional experience
Work History
Intern
Aura Management Consultants
05.2021 - 08.2021
- Conducted thorough data analysis on customer behavior and market trends, providing actionable insights that contributed to a 15% improvement in customer satisfaction
- Implemented data visualization techniques using tools like Power B, translating datasets into easily understandable visual reports for stakeholders, resulting in a 20% increase in data-driven decision-making
- Developed a fully responsive, interactive and visually appealing website using HTML, CSS, JavaScript and tailwind which in turn helped increase the retention-rate of the website by 10%
Customer Service Representative
Dominos Pizza Inc.
04.2023 - 08.2023
- Responded to customer requests for products, services, and company information.
- Enhanced productivity levels by 15% through anticipating needs and delivering outstanding support.
- Trained 7 new personnel regarding company operations, policies and services.
Education
B.A - Honors Computer Science & Economics
McMaster University
Hamilton, ON11.2023
Skills
- Power BI
- Python
- SQL
- GitHub
- HTML
- CSS
- JavaScript
Timeline
Customer Service Representative
Dominos Pizza Inc.
04.2023 - 08.2023
Intern
Aura Management Consultants
05.2021 - 08.2021
B.A - Honors Computer Science & Economics
McMaster University
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