Summary
Overview
Work History
Education
Skills
Curricular Activity
Personal Information
Roles And Responsibilities
Certification
Timeline
Generic

Milisha Sonar

HR Exexctive
Thane,Maharashtra

Summary

Experienced professional with a law degree and over 15 years of expertise in the managed Insurance, healthcare, and IT industry. Aiming to contribute to an organization's success by demonstrating hard work, devotion, and sincerity. Possessing strong written and verbal communication skills, as well as interpersonal, analytical, and leadership qualities. Motivated by a desire for continuous learning and achieving results in a collaborative team environment.

Innovative and strategic thinker with a knack for driving organizational success and fostering strong team dynamics. Possess a solid understanding of HR operations. Committed to delivering impactful results and enhancing company performance.

Overview

19
19
years of professional experience
1
1
Certification
3
3
Languages

Work History

HR/PMO Executive

Ticketee.com
Mumbai
04.2014 - 10.2018
  • Established long-term client relationships through consistent delivery of high-quality products and services.
  • Enhanced customer satisfaction by streamlining communication channels and improving response times.
  • Mentored junior staff members for accelerated career growth, developing future leaders within the organization.
  • Interviewed, recruited and trained new onboarding candidates.
  • Assisted in employee appraisals, promotions and terminations based on performance reviews.
  • Located bottlenecks to streamline existing processes.
  • Reviewed employee concerns and new opportunities to drive business strategies.

HR-Executive

TISYA Limited
04.2011 - 03.2013
  • Processing employee data, updating company policies and assisting in the hiring process
  • Updating HR documents and staff records, ensuring legal compliance, creation and reviewing company policies, recording holiday leaves, filing employment contracts, and creating statistical reports
  • Recruitment & Retention
  • Overseas Deployment
  • Performance Management
  • Attendance and Absence Management
  • Reward and Recognition
  • Training and Development
  • Profile Screening
  • Guide/assist project lead in assessment of stakeholder communication and training
  • Facilitate team accountability meetings
  • Status of milestones and deliverables across the portfolio
  • Financial information about the budget, forecast, actuals, margins, etc
  • Operational efficiency and project performance

Officer - Operations

HDFC Standard Life
02.2006 - 09.2006
  • Company Overview: (Insurance and Health care)
  • Responsible to check Legal aspect while processing Claims and renewal/fresh application
  • Managing the entire back office within the stipulated norms and guidelines set by IRDA (INSURANCE REGULATORY DIVISION AUTHORITY) and HDFC Standard Life Insurance India
  • Compliance to IRDA regulations and insurance laws especially policy holders Protection Act
  • Work with the various internal departments for closure of all customer grievances
  • (Insurance and Health care)

Senior Executive - Operations

LIFELINE GLOBAL LTD.
05.2003 - 01.2006
  • Company Overview: (Insurance and Health care)
  • Authorizing the process of cashless hospitalization for corporate clients
  • Claims processing and renewal/fresh application for LIFELINE packages
  • Co-ordinating and corresponding with tie-up Hospitals as well as regional offices all over India to assist LIFELINE clients
  • Organizing seminars & health- Checkup for Corporate Client
  • Making MIS reports
  • (Insurance and Health care)

Customer Care Executive

Tata Info media Ltd.
05.2000 - 04.2003
  • Developing customer relations by answering queries, complaints through E-mail, letters, & Personal visits
  • Independently handling various projects like various contests, Schemes as and when required
  • Corresponding and Co-ordinating with regional offices
  • Other back office activities etc
  • This was on contractual

Education

LL.B - Bachelor in Law

University of Mumbai
04.2001 - 04.2000

B.Sc. - Chemistry

Mumbai University

HRM

Internshala
Mumbai
04.2001 -

Skills

Curricular Activity

Actively participated in various sports and stage events at School and College level.

Personal Information

  • Date of Birth: 12/06/75
  • Marital Status: Married

Roles And Responsibilities

  • Processing employee data, updating company policies and assisting in the hiring process.
  • Updating HR documents and staff records, ensuring legal compliance, creation and reviewing company policies, recording holiday leaves, filing employment contracts, and creating statistical reports.
  • Recruitment & Retention
  • Overseas Deployment
  • Performance Management
  • Attendance and Absence Management
  • Reward and Recognition
  • Training and Development.
  • Profile Screening
  • Guide/assist project lead in assessment of stakeholder communication and training.
  • Facilitate team accountability meetings
  • Status of milestones and deliverables across the portfolio
  • Financial information about the budget, forecast, actuals, margins, etc.
  • Operational efficiency and project performance

Certification

HRM from Internshala

Timeline

HRM from Internshala

05-2025

HR/PMO Executive

Ticketee.com
04.2014 - 10.2018

HR-Executive

TISYA Limited
04.2011 - 03.2013

Officer - Operations

HDFC Standard Life
02.2006 - 09.2006

Senior Executive - Operations

LIFELINE GLOBAL LTD.
05.2003 - 01.2006

LL.B - Bachelor in Law

University of Mumbai
04.2001 - 04.2000

HRM

Internshala
04.2001 -

Customer Care Executive

Tata Info media Ltd.
05.2000 - 04.2003

B.Sc. - Chemistry

Mumbai University
Milisha SonarHR Exexctive