Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Milky Mairh

Account Manager
Guwahati

Summary

Highly persuasive sales representative seeking a job position where I can apply my relationship-building, communication, persuasion, data handling skills and many more to contribute in organization's growth

Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.

Overview

3
3
years of professional experience
3
3
years of post-secondary education
3
3
Languages

Work History

Account Manager

Amazon
12.2023 - Current

I was responsible for managing and expanding a diverse portfolio of client accounts, driving sales growth, and ensuring exceptional customer satisfaction through a mix of strategic planning, relationship management, and performance analysis. By building strong relationships with clients and understanding their business objectives, I provided tailored solutions that led to a 50% growth in seller accounts.

Additionally, I managed accounts end-to-end, with a specific focus on low-ASP (Average Selling Price) sellers. I worked closely with them to drive growth and maximize sales from their product selections on the marketplace.

By analyzing market trends, customer behavior, and competitor activities, I was able to identify new opportunities for growth, boosting sales by 60%, increasing profitability by 35%, and enhancing customer retention.

Business Development Manager

Collegedunia
06.2023 - 11.2023
  • Responsible for establishing business deals with universities' high dignitaries, contributing to the growth and success of the organization.
  • Successfully established business connection with 15+ colleges, expanding Collegedunia's network and strengthening its presence in the education sector.

Business Development Associate

BYJU's
09.2022 - 05.2023
  • Responsible for execution of all sales activities for nationwide B2C sales in BJYU's IAS campaign.
  • Built strong, professional relationship through identification of client needs as well as communicated effectively with clientele to maintain customer satisfaction and loyalty which increased overall sales.

Sales Representative

IIFL finance
05.2022 - 06.2022
  • Worked independently in the respective markets to ensure efficient order booking & delivery of IIFL's Health Insurance policy.
  • Achievement: 20+ sales conversion.

Education

Bachelors of Business Administration -

Nerim group of institutions
06.2019 - 07.2022

Senior Secondary - PCMB

Kendriya vidyalaya
Duliajan, Assam

Skills

  • Microsoft Excel
  • Relationship Building
  • B2C sales
  • B2B sales
  • Communications and customer service skill
  • PowerPoint
  • Critical thinking
  • Sales closing
  • Basic Financial analysis
  • Time Management
  • Public speaking

Interests

Reading
Art
Music

Timeline

Account Manager

Amazon
12.2023 - Current

Business Development Manager

Collegedunia
06.2023 - 11.2023

Business Development Associate

BYJU's
09.2022 - 05.2023

Sales Representative

IIFL finance
05.2022 - 06.2022

Bachelors of Business Administration -

Nerim group of institutions
06.2019 - 07.2022

Senior Secondary - PCMB

Kendriya vidyalaya
Milky MairhAccount Manager