Mimansha Kumari
Credit Underwriter
Patna
Summary
Dynamic professional with a proven track record at Shriram Finance Limited, excelling in complaint resolution and CAM preparation. Leveraged strong interpersonal skills to enhance customer satisfaction and optimized workflows, achieving over Rs. 25 lakhs in loan disbursement. Adept in credit analysis, consistently delivering high-quality results under pressure.
Overview
2
2
years of professional experience
3
3
Certifications
Work History
Zonal Team Member (Credit Team)
Shriram Finance Limited
10.2023 - Current
- Contributed to positive work environment by consisitently demonstrating professionalism, adaptibilty and strong inter personal skills..
- Addressed and resolved customer complaints in polite and professional manner.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Proven capabilities in identifying, formulating and implementing strategies by leveraging core project experties aimed at identifying the gaps.
- Optimized workflows in CAM preparation for more than Rs. 25 lakhs, loan disbursement with proactive problem solving and process improvements that streamlined day to day operations.
- Learned all the tasks quickely to maximise performance.
Education
MBA -
Department of Applied Economics & Commerce, Patna University
Patna 04.2001 -
BBA -
Magadh Mahila College, Patna University
Patna 04.2001 -
Skills
Complaint resolution
Certification
Advance Diploma in Computer Applications (2019)
Timeline
Zonal Team Member (Credit Team)
Shriram Finance Limited
10.2023 - Current
MBA -
Department of Applied Economics & Commerce, Patna University
04.2001 -
BBA -
Magadh Mahila College, Patna University
04.2001 -