Minakshi Deb

As a founding member of the leadership team responsible for organizational strategy, headed all Human Resource functional areas with an strong emphasis on work culture conceptualization, organizational development, employee welfare, and overall human capital management through the employee life cycle.

• Created a positive and cohesive work environment within the organization by designing and implementing workforce engagement and enrichment strategies resulting in a diverse and inclusive work culture.
• Conceptualized, implemented and evolved HR processes in line with organizational and staff objectives.
• Identified and developed talent acquisition and retention strategies and programs to increase and enhance talent pools.
• Designed and implemented the organizational performance review framework and KRAs for roles across the organization.
• Created role based competency frameworks and aligned training needs in line with competency and skill gaps.
• Designed, drove and implemented employee engagement initiatives in line with organisational culture and people related roadmap.
• Designed CSR and Rewards and Recognition related engagements to improve staff motivation levels and contribute towards the overall vision of the organization.

Managed the recruitment function at Havas (pan-India), reporting to the Group CHRO. Led a team of recruitment professionals and ensured timely and efficient fulfillment of key positions across the Media and Creative business units.

• Streamlined recruitment strategies to attract, on-board and retain top talent.
• Liaised with senior leadership and functional stakeholders to strategize hiring related initiatives and interventions.
• Improved staff motivation and stakeholder engagement through a continuous and ongoing focus on diverse functional unit objectives and goals.

Managed the entire selection process at TCS Hyderabad by engaging and collaborating with hiring managers and functional heads on talent recruitment related strategies and operations while leading a large team of recruiters.

• Spearheaded strategies resulting in a significant uptick in candidate satisfaction scores from 75% to 92% and reduced turnaround time in the overall recruitment process.
• Ensured stakeholder satisfaction by maintaining proactive communication, meeting volume hiring requirements and strategizing recruitment initiatives.
• Designed and executed talent acquisition strategies to enhance organization visibility in key recruiting markets.
• Facilitated effective implementation of people management initiatives in different departments and levels of the business.
• Worked closely with the stakeholders and their teams to create a collaborative working relationship.

Designed, implemented and delivered learning interventions supporting the overall professional development of employees. Built skill and competency capabilities across the organization, in line with organizational and role focus areas.

• Liaised with senior functional heads on training need analysis and learning requirements in order to design ongoing interventions that are in line with the learning objectives and competency gaps.
• Created content and delivered key training programs, with focus on learning effectiveness and engagement.
• Consistently achieved high participant satisfaction scores on training program content and delivery.

Managed efficient banking operations and excelled at meeting benchmarked service delivery levels for a large mortgage based process (CitiFinancial). Worked in tandem with international legal attorney firms on Bankruptcy and Foreclosure related processes.

• Developed strategies for process improvement and increased customer satisfaction.
• Identified areas of risk within operations and developed proactive mitigation plans .
• Assisted senior management in developing long-term strategies for the unit's growth by building and maintaining a strong and symbiotic engagement with international stakeholders.
• Transitioned new projects and functions for the team, and traveled onshore for process mapping, training, migration and service delivery setup.