Minakshi Khune
Pune
Summary
Experienced Software Quality Assurance Manager with over 12 years of dealing with testing and support in both desktop and web-based environments. Analyzed pre- and post-development applications to isolate and resolve performance errors through cooperation with development and technical support teams. Dedicated to superior debugging services through exceptional communication, prompt and precise diagnosis and effective solutions.
Overview
16
16
years of professional experience
Work History
Software Quality Assurance Lead
Wolters Kluwer
7 2019 - Current
- Successfully managed multiple projects simultaneously, ensuring all deliverables were met on time
- This contributed to the on-time delivery of several key projects within the Tax and Accounting domain
- Provided detailed reports on testing progress to stakeholders, facilitating informed decision-making regarding resource allocation and release schedules.
- Collaborated with cross-functional teams to develop high-quality software products in line with business requirements.
- Validated user expectations by conducting usability tests on end-to-end workflows within the application.
- Developed comprehensive test plans for successful product releases and updates.
- Contributed to post-release review meetings by providing valuable feedback on areas for improvement based on QA findings during the project cycle.
- Led a team of QA engineers to ensure timely completion of testing activities and deliverables.
- Actively participated in Agile ceremonies, contributing insights that shaped project direction and priorities.
- Reduced product defects with thorough requirement analysis and proactive issue identification.
- Conducted root cause analysis for identified issues, enabling faster resolution and mitigating future occurrences.
- Enhanced software quality by implementing effective testing strategies and methodologies.
- Championed collaboration between QA and development teams through regular communication and joint problem-solving sessions.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Collaborated closely with Product Owner, Technical team, and BA in planning, scheduling, and executing tests and deliverables
- Actively participated in Agile ceremonies, contributing insights that shaped project direction and priorities
Senior Consultant
Capgemini India Pvt Ltd
03.2011 - 08.2015
- Achievements: Successfully migrated to a new telephony platform, enhanced IVR processes, and improved overall system efficiency.
- Responsibilities
• Led a team of 25 members for the Telephony Transformation Program
• Prepared testing deliverables like Test Strategy, Test Plan, Test Completion Report, Defect Report, and Testing Completion Report
• Managed the submission of mandatory testing deliverables to clients and followed up until Sign Off
• Developed Test Conditions, Test Scenarios, and Test Scripts
• Conducted Sanity, System, Regression, and Retesting
• Identified test data and performed Risk-Based Assessments
• Participated in Reviews, Walkthroughs, and Defect Review meetings
• Conducted web services testing using SOAP UI
• Managed team performance and implemented improvements
• Enhanced team performance through feedback and innovative solutions
• Supported UAT Team in executing User Acceptance Test cases
• Involved in the recruitment process for new team members
Executive
Syntel Sourcing Pvt Ltd
06.2008 - 03.2011
- Reviewed deliverables from a System Assurance UAT Business perspective
- Prepared Test Scenarios and Test Cases
- Conducted Risk-Based Assessments and executed Test Scripts
- Managed defects using Quality Center
- Performed User Acceptance Testing and participated in defect review meetings
Education
Master of Computer Management (MCM) -
Pune University
Bachelor of Computer Science - undefined
Pune University
Skills
Excellent understanding of SDLC, STLC and Defect Life Cycle
Proficient in Agile and Waterfall methodologies
Experienced with Defect Tracking Tools like Jira, Test Director, and Quality Center
Skilled in understanding, analyzing, and maintaining test requirements
Expertise in Test Effort Estimation and Test Schedule Preparation
Strong collaboration with stakeholders to deliver Quality Products
Proficient in preparing testing artifacts such as Test Strategy, Test Plans, Test Closure Reports, Test Scenario’s, Test cases, Defect Report, and Test Summary Report
Conducting Reviews and Walkthrough
Webservice testing using SOAPUI and API testing using Postman
Excellent communication skills with the ability to influence, collaborate and build solid relationships with team members
Quick learner, adaptable to new tools and technologies
Capable of working independently with minimal supervision and as a part of a team
Timeline
Senior Consultant
Capgemini India Pvt Ltd
03.2011 - 08.2015
Executive
Syntel Sourcing Pvt Ltd
06.2008 - 03.2011
Software Quality Assurance Lead
Wolters Kluwer
7 2019 - Current
Master of Computer Management (MCM) -
Pune University
Bachelor of Computer Science - undefined
Pune University