Summary
Overview
Work History
Education
Skills
Timeline
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Minakshi Khune

Pune

Summary

Experienced Software Quality Assurance Manager with over 12 years of dealing with testing and support in both desktop and web-based environments. Analyzed pre- and post-development applications to isolate and resolve performance errors through cooperation with development and technical support teams. Dedicated to superior debugging services through exceptional communication, prompt and precise diagnosis and effective solutions.

Overview

16
16
years of professional experience

Work History

Software Quality Assurance Lead

Wolters Kluwer
7 2019 - Current
  • Successfully managed multiple projects simultaneously, ensuring all deliverables were met on time
  • This contributed to the on-time delivery of several key projects within the Tax and Accounting domain
  • Provided detailed reports on testing progress to stakeholders, facilitating informed decision-making regarding resource allocation and release schedules.
  • Collaborated with cross-functional teams to develop high-quality software products in line with business requirements.
  • Validated user expectations by conducting usability tests on end-to-end workflows within the application.
  • Developed comprehensive test plans for successful product releases and updates.
  • Contributed to post-release review meetings by providing valuable feedback on areas for improvement based on QA findings during the project cycle.
  • Led a team of QA engineers to ensure timely completion of testing activities and deliverables.
  • Actively participated in Agile ceremonies, contributing insights that shaped project direction and priorities.
  • Reduced product defects with thorough requirement analysis and proactive issue identification.
  • Conducted root cause analysis for identified issues, enabling faster resolution and mitigating future occurrences.
  • Enhanced software quality by implementing effective testing strategies and methodologies.
  • Championed collaboration between QA and development teams through regular communication and joint problem-solving sessions.
  • Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
  • Collaborated closely with Product Owner, Technical team, and BA in planning, scheduling, and executing tests and deliverables
  • Actively participated in Agile ceremonies, contributing insights that shaped project direction and priorities

Senior Consultant

Capgemini India Pvt Ltd
03.2011 - 08.2015
  • Achievements: Successfully migrated to a new telephony platform, enhanced IVR processes, and improved overall system efficiency.
  • Responsibilities
    • Led a team of 25 members for the Telephony Transformation Program
    • Prepared testing deliverables like Test Strategy, Test Plan, Test Completion Report, Defect Report, and Testing Completion Report
    • Managed the submission of mandatory testing deliverables to clients and followed up until Sign Off
    • Developed Test Conditions, Test Scenarios, and Test Scripts
    • Conducted Sanity, System, Regression, and Retesting
    • Identified test data and performed Risk-Based Assessments
    • Participated in Reviews, Walkthroughs, and Defect Review meetings
    • Conducted web services testing using SOAP UI
    • Managed team performance and implemented improvements
    • Enhanced team performance through feedback and innovative solutions
    • Supported UAT Team in executing User Acceptance Test cases
    • Involved in the recruitment process for new team members

Executive

Syntel Sourcing Pvt Ltd
06.2008 - 03.2011
  • Reviewed deliverables from a System Assurance UAT Business perspective
  • Prepared Test Scenarios and Test Cases
  • Conducted Risk-Based Assessments and executed Test Scripts
  • Managed defects using Quality Center
  • Performed User Acceptance Testing and participated in defect review meetings

Education

Master of Computer Management (MCM) -

Pune University

Bachelor of Computer Science - undefined

Pune University

Skills

Excellent understanding of SDLC, STLC and Defect Life Cycle

Timeline

Senior Consultant

Capgemini India Pvt Ltd
03.2011 - 08.2015

Executive

Syntel Sourcing Pvt Ltd
06.2008 - 03.2011

Software Quality Assurance Lead

Wolters Kluwer
7 2019 - Current

Master of Computer Management (MCM) -

Pune University

Bachelor of Computer Science - undefined

Pune University

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