Minal Madaan

• Built customer relationships through warm calls, profiling, and recommendations, achieving quarterly sales targets.
• Maintained client records, and provided tailored banking and investment recommendations
• Acquired new business accounts through referrals, networking, and exceptional customer service.
• Managed client portfolios and ensured accurate record-keeping for seamless account management.
• Onboarded 20 street vendors in Chandigarh for collateral-free loans of ₹10,000.
• Assisted 30 shopkeepers in Chandigarh with installing and setting up payment gateways.

Tools used:

• Zoho CRM (for customer relationship management).
• Outlook / Gmail (for email communication and client follow-ups).
• Telecalling (for warm calls and client engagement).

• Evaluated the product's clinical safety through literature research.
• Prepared abstracts, presentations, and guideline documents per European standards.
• Conducted a benchmarking analysis against industry standards and competitors.
• Documented patient and clinical data accurately based on doctor recommendations, and surveyed 50 doctors through structured questionnaires.
• Assisted in product development, testing, and approval.
• Collaborated with cross-functional teams to enhance marketing and branding.
• Created compelling scripts for marketing, product demos, and training materials.

Tools used:

• SPSS (for statistical analysis).
• Excel (Advanced: Pivot Tables, Gantt charts, Data Visualization)
• PubMed and Google Scholar (for literature research).