Minal Raut

Company Overview: The client provides property and casualty coverage for standard and hard-to-place risks to commercial customers and individuals for the insurance of camps, child care centers, medical transportation, motorcycle, boat, and ATV owners, museums and fine art collections, pest control operators, schools, social service agencies, and small businesses.

Roles and Responsibilities

• Support to Manager: Acts as the second-in-command and supports the manager in daily operations.
• Team supervision: Oversees the work of team members, ensures tasks are completed on time, and assists with training.
• Operational Oversight: Helps in implementing company policies, managing workflows, and ensuring the smooth functioning of processes.
• Performance monitoring: Tracks team performance metrics and assists in goal-setting.
• Decision Making: Makes day-to-day operational decisions in the absence of the manager.
• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
• Coached team members in techniques necessary to complete job tasks.
• Trained new team members by relaying information on company procedures and safety requirements.
• Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
• Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
• Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
• Managed schedules, accepted time off requests and found coverage for short shifts.
• Perform requirement analysis for the system requirements documents provided by application architects.
• Preparing technical and business process documents for bug fixes, maintenance, stabilization, and development work.
• Responsible for automation development using the BDD Cucumber framework.
• Technology: J2EE, JavaScript, SQL Server, Selenium WebDriver, BDD framework using Cucumber.

Company Overview: The client is a Swiss multinational investment bank and financial services company, founded and based in Switzerland. The Application Consult Works [web-based application] is a financial services integrated desktop platform providing its financial advisors with a unique set of tools, including financial planning, client reporting, relationship management, research, portfolio management, business intelligence, and order entry services.

Roles and Responsibilities

• Perform requirement analysis for the system requirements documents provided by application architects.
• Preparing technical and business process documents for bug fixes, maintenance, stabilization, and development work.
• Responsible for automation development using the Page Object Model framework.
• Responsible for automation and manual test design, test case writing, automation and manual test execution, maintenance of test scripts, results analyzing, and defect reporting.
• Technology: J2EE, JavaScript, SQL Server, Selenium WebDriver.

Company Overview: The client is an American multinational telecommunications corporation and is the second largest provider of mobile telephone services and the largest provider of fixed telephone services in the United States. It also provides broadband subscription television services. The application that I was developing is known as One Point of Universal Service (OPUS) [web-based application]. It is used by the Client’s Representatives to provide services to their customers, including mobile phone deals, cellular service plans, wireless, U-verse, digital TV, high-speed internet, DSL, home phone, bundled services, billing, etc.

Roles and Responsibilities

• Perform requirement analysis for the system requirements documents provided by application architects.
• Preparing documents for technical design processes and post-implementation documents.
• Preparing technical and business process documents for bug fixes, maintenance, stabilization, and development work.
• Development of features and enhancements based on the requirements provided by the application architects and designers.
• Fixing and tracking defects for the deliverables, and providing optimal resolution for the defects.
• Unit testing, integration testing, and regression testing of developed modules and deliverables prior to and post-deployment to production.
• Testing, deployment, and production support.
• Be an interface between the onshore delivery team and the customer, and arrange for the knowledge clarifications accordingly for the offshore team.
• Technology: J2EE, JavaScript, web services, AJAX, HTML, CSS, Struts framework, SQL Server.