Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Minali Saini

Minali Saini

Customer Associate
C41/2 Gali No 3 Shiv Mandir Road Swaroop Nagar

Summary

To work for an organization that provides a learning environment with opportunities to diversify knowledge and skills and offer a good potential for growth. To learn more things and gain experience and work for the development of the organization.

Overview

2
2
years of professional experience

Work History

Customer Service Executive

IGT Solutions
09.2022 - Current
  • Leveraged strong interpersonal skills to establish rapport with clients quickly, building trust and enabling more effective problem solving.
  • Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
  • Implemented feedback-driven improvements for an enhanced overall customer experience.

Customer Service Executive

Teleperformance
12.2021 - 08.2022
  • Reduced customer complaints with proactive issue identification and resolution strategies.
  • Streamlined customer support processes for improved call handling times and resolutions.

Education

INTERMEDIATE -

CBSE BOARD
Delhi, India
04.2001 -

High School Diploma -

CBSE BOARD
Delhi, India
04.2001 -

Skills

Punctuality

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Languages

English

Hindi

Timeline

Customer Service Executive

IGT Solutions
09.2022 - Current

Customer Service Executive

Teleperformance
12.2021 - 08.2022

INTERMEDIATE -

CBSE BOARD
04.2001 -

High School Diploma -

CBSE BOARD
04.2001 -

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Minali SainiCustomer Associate