Minto Joseph
Housekeeping Executive
Kottayam
Summary
Professional with high standards and keen focus on achieving results in hospitality industry. Skilled in managing daily housekeeping operations, ensuring cleanliness, and maintaining high-quality standards. Strong focus on team collaboration, adaptability to changing needs, and effective communication. Known for reliability, efficiency, and sharp eye for detail.
Overview
8
8
years of professional experience
2000
2000
years of post-secondary education
3
3
Languages
Work History
Housekeeping Executive
Karma Chakra, Royal Goan Beach Resort
01.2022 - 01.2025
- Streamlined housekeeping processes for increased efficiency and reduced labor costs.
- Enhanced guest satisfaction by maintaining high standards of cleanliness and organization throughout the hotel.
- Proactively addressed maintenance issues by coordinating closely with engineering teams, minimizing downtime in affected areas or rooms during repairs or upgrades while ensuring minimal disruption to guests'' stay experiences.
- Managed scheduling, task assignments, and performance evaluations for a team of housekeeping staff members.
- Conducted regular inspections of guest rooms and public areas, addressing issues promptly to maintain a pristine environment.
- Trained new staff members on proper cleaning techniques, ensuring consistent service quality.
- Implemented inventory control systems to minimize waste and effectively manage supplies.
Housekeeping Supervisor
Karma Chakra, Royal Goan Beach Resort
01.2019 - 01.2022
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Increased employee performance through effective supervision and training.
- Communicated repair needs to maintenance staff.
- Worked with front desk to respond promptly to all guest requests.
- Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members.
- Managed laundry sorting, washing, drying, and ironing.
General Service Attender
Karma Chakra, Royal Goan Beach Resort
01.2017 - 01.2019
Education
Completed X (SSLC) -
St. Philomena's Girl's High School
Arpookara, KottayamSkills
- Housekeeping Operations Management
- Staff Supervision & Training
- Inventory & Supply Management
- Quality Control & Inspections
- Guest Service & Satisfaction
- Team Leadership & Motivation
- Time Management & Multitasking
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge and belief.
Personal Information
- Father's Name: M J Joseph
- Date of Birth: 09/21/84
- Gender: Female
- Marital Status: Married
- Religion: Christian
Timeline
Housekeeping Executive
Karma Chakra, Royal Goan Beach Resort
01.2022 - 01.2025
Housekeeping Supervisor
Karma Chakra, Royal Goan Beach Resort
01.2019 - 01.2022
General Service Attender
Karma Chakra, Royal Goan Beach Resort
01.2017 - 01.2019
Completed X (SSLC) -
St. Philomena's Girl's High School
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