Mir Mohammed Ali
Administrator
AbuDhabi, Abu Dhabi, Dubai
Summary
To develop and pursue a career that would extend the opportunity to demonstrate my creative abilities in a highly acclaimed organization with soaring commitment to achieve excellence that will lead me to become a high-skilled professional. To queries and providing all information a customer wants, assisting customers at the counter, maintaining detailed record of every transaction, providing quick service to customers to avoid long queues; cleaning the store and the sitting area, resolving customers problems, identifying stocks that are running low and ordering them; and operating cash drawers.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Field Engineer
GE Healthcare
Benguluru
02.2022 - 09.2022
- Determined root cause and provided corrective action to prevent future failures through investigation and analysis.
- Provided review of design modifications and requests for clarification.
- Managed team in troubleshooting efforts that alleviated errors.
Administrator Assistant
Hypermarket Majid Al Futtaim Carrefour
Dubai
02.2018 - 10.2021
- Provides a positive customer experience with fair, friendly, and courteous service
- Resolves customer issue and answer question.
- Implemented and followed proper controls and guidelines to enable maximum e-commerce volume.
- Maintained working knowledge of company products, services and promotions.
- Met or exceeded sales goals and worked as team player in supporting other sales.
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
- Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
- Managed customer service inquiries and complaints for customer satisfaction.
- Monitored trends in online retail to identify new opportunities for growth.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Verified customers' legal to purchase products and services.
- Supported customer service, providing informational resources regarding promotions and sales.
- Completed transactions, exchanges and returns to support payment processing.
- Used cash and OLTP systems to promptly and accurately fulfill customer orders.
- Processed cash, credit and touchless transactions to fulfill customer orders.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
Bacholar Of Science - Computers
Telangana University
Nizamabad 12.2015 - 06.2018
Skills
LANGUAGESundefined
Timeline
Field Engineer
GE Healthcare
02.2022 - 09.2022
Administrator Assistant
Hypermarket Majid Al Futtaim Carrefour
02.2018 - 10.2021
Bacholar Of Science - Computers
Telangana University
12.2015 - 06.2018
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