Mir Taher Ali
Analyst
Nagpur,MH
Work Preference
Summary
Detail-oriented and compliance-driven AML/KYC Analyst with 5.10 years of experience in financial crime prevention, customer due diligence, and regulatory reporting. Proven expertise in identifying suspicious activity, conducting thorough investigations, and filing accurate Suspicious Activity Reports (SARs) in compliance with BSA/AML regulations. Skilled in KYC onboarding, risk assessment, transaction monitoring, and the use of industry-standard tools and systems. Strong knowledge of global AML frameworks and regulations, including BSA/AML, FATF guidelines, OFAC, Patriot Act, FACTA, and GDPR. Adept at working in fast-paced financial environments, ensuring strict adherence to internal policies and regulatory standards while maintaining the highest levels of data integrity and confidentiality. Additionally, I bring 4 years of prior experience in international telecom operations, handling inbound, outbound, and email support processes in high-volume customer service environments.
Overview
11
11
years of professional experience
1
1
Certification
3
3
Languages
Work History
Senior KYC & AML Analyst
HCL Tech
04.2024 - Current
- Lead end-to-end KYC reviews for international clients (retail, corporate, FI, MSB, fintech).
- Perform KYC onboarding, CDD, and EDD reviews for retail and corporate customers.
- Conducted both real-time and retrospective monitoring of financial transactions to detect and assess suspicious activity in accordance with AML regulations.
- Investigated anomalies and red flags identified through automated transaction monitoring systems, ensuring timely escalation and resolution.
- Documented investigation findings and recommendations in line with regulatory and internal compliance standards.
- Analyzed transaction activity to detect potential fraud, including suspicious check deposits, withdrawals, and fund transfers.
- Performed detailed account reviews and historical research to identify fraudulent patterns and behaviors.
- Communicated effectively with customers, financial institutions, and law enforcement agencies to resolve fraud-related issues and inquiries.
- Reviewed, researched, and determined the level of suspicion on transactions identified through AML alerts and manual referrals in line with BSA requirements.
- Ensure compliance with local and global AML regulations (cross-border consistency).
- Apply a risk-based approach considering such as assign and justify customer risk ratings (Low / Medium / High).
- Reassess risk based on changes in behavior or circumstances.
- Identify and verify Ultimate Beneficial Owners (UBOs).
- Perform sanctions (OFAC/UN/EU), PEP, and adverse media checks.
- Resolve false positives and escalate true matches.
- Investigate and identify suspicious activity and escalate red flags related to Money laundering, Terrorist financing & Fraud indicators.
- Prepare case narratives and support SAR and STR filings where applicable.
- Customer documentation across different legal and regulatory environments.
- Assign and review cases for a team of 15 members and conduct internal quality audits.
- Liaise with onboarding and business teams to resolve documentation gaps within defined SLAs.
- Ensure compliance with US regulatory requirements including Bank Secrecy Act (BSA), Patriot Act, and FACTA.
- Maintain detailed case notes and ensure timely case closure in line with SLA and internal quality standards.
Fraud Analyst (KYC/AML)
TTEC
12.2019 - 08.2023
- Managed complex fraud investigations and identified suspicious banking activity.
- Developed and implemented strategies to reduce the risk of fraudulent activities.
- Monitored system-generated AML and KYC alerts.
- Reviewed transactional behavior to detect Money laundering, Fraud patterns & Unauthorized or suspicious activity.
- Conducted CDD and EDD for NRIs, Account Takeover (ATO) cases & First-party and friendly fraud cases.
- Assessed customer profiles and risk exposure.
- Performed investigations based on transaction alerts.
- Prepared detailed investigation reports and documented findings.
- Supported SAR / STR preparation in line with regulatory requirements.
- Ensured investigations met quality, SLA, and AHT standards, achieved 100% quality score and Best Performer recognition.
- Followed internal AML policies and escalation protocols.
- Worked closely with quality, compliance, and risk teams.
- Escalated confirmed suspicious activity appropriately.
Operation Executive
CRM Services (Teleperformance)
10.2015 - 11.2019
- Managed high-volume inbound and outbound customer interactions through voice and email channels, addressing service inquiries, billing questions, and technical concerns in a professional and customer focused manner.
- Resolved postpaid billing disputes, including incorrect charges, plan discrepancies, roaming charges, and payment issues by analyzing account details and billing statements to ensure accurate resolution.
- Handled service-related issues such as plan modifications, service activation/deactivation, complaints, and escalation requests while adhering to defined SLAs and quality standards.
- Provided end-to-end support for broadband, landline, television, and email-based services, troubleshooting connectivity issues and coordinating with technical support teams when required.
- Maintained and updated customer records accurately in CRM, BSCS, and internal telecom systems, ensuring data integrity, completeness, and compliance with internal policies.
- Documented customer interactions, resolutions, and follow-ups in CRM systems to maintain a clear audit trail and support future reference.
- Followed standard operating procedures (SOPs) and compliance guidelines while handling customer data, ensuring confidentiality and responsible data usage.
- Consistently met service-level agreements (SLAs), quality benchmarks, and productivity targets, contributing to overall team performance.
- Collaborated with internal teams including billing, technical support, and escalation desks to ensure timely and effective issue resolution.
- Developed strong skills in customer communication, problem-solving, attention to detail, and system navigation, which later supported transition into fraud, AML, and KYC compliance roles.
Education
Bachelor of Arts (B.A) - undefined
University of North Bengal
Higher Secondary (12th) - undefined
West Bengal Council
Secondary (10th) - undefined
West Bengal Board
Skills
- AML & KYC Compliance
- Customer Onboarding
- Data Collection
- Customer Identification Program (CIP)
- Customer Due Diligence (CDD)
- Risk-Based Assessment (RBA)
- Beneficial Ownership & UBO Identification
- Sanctions, PEP & Adverse Media Screening
- Enhanced Due Diligence (EDD)
- Source of Funds (SOF)
- Source of Wealth (SOW)
- Regulatory Compliance
- SAR Preparation & Filing
- Ongoing Transaction Monitoring
- Strong analytical and problem-solving skills
- Performance evaluation and coaching
- Conflict resolution and problem-solving
- AML Compliance
- KYC Onboarding
- EDD
- Transaction Monitoring
- Sanctions Screening
- PEP Screening
- SAR Filing
- STR Filing
- Fraud Detection
- Fraud Prevention
- Financial Crime Risk Assessment
- Internal Audits
- Case Management
- LexisNexis RMS
- Actimize
- FraudNet
- Salesforce
- FICO
- Image Center
- Genesys
- Jira
- TinEye
- TruePeopleSearch
- CRM
- BSCS
- Microsoft Office
Certification
- Fundamentals of CAMS Certification - Anti Money Laundering Specialist - Alison
- Foundation Certification in AML & KYC - KYC Lookup
- Combating Financial Crime Certification - Alison
Languages
English
Bengali
Hindi
Awards
- Recognized multiple times as Top Performer and Best Performer for consistently exceeding productivity, quality, and compliance benchmarks across fraud, AML, and risk operations.
- Awarded 'Top Mentor' recognition for successfully training, coaching, and managing 15 team members batchwise during their learning and transition period, ensuring quality adherence and operational readiness.
- Identified and disrupted a fraud ring during loan application reviews, resulting in prevention of financial loss amounting to USD 300,000, through in-depth investigation, pattern analysis, and risk assessment.
- Consistently acknowledged for leadership, subject-matter expertise, and problem-solving abilities, contributing to process improvement, risk mitigation, and overall team performance.
Timeline
Senior KYC & AML Analyst
HCL Tech
04.2024 - Current
Fraud Analyst (KYC/AML)
TTEC
12.2019 - 08.2023
Operation Executive
CRM Services (Teleperformance)
10.2015 - 11.2019
Bachelor of Arts (B.A) - undefined
University of North Bengal
Higher Secondary (12th) - undefined
West Bengal Council
Secondary (10th) - undefined
West Bengal Board