Mira Chandrasekaran
Kumbakonam
Summary
Results-driven Senior Process Associate with extensive experience at TATA Consultancy Services in Chennai, specializing in quality assurance and merchandise planning. Proficient in JDA Space Planning, BDM Tool, Open Access, Data Manager, and Golden 6, alongside MS Office and database management. Achievements include implementing innovative product displays that significantly increased customer engagement and sales. Committed to enhancing team performance through effective training and collaboration while aiming to further refine processes and drive success.
Overview
3
3
years of professional experience
Work History
Senior Process Associate
TATA Consultancy Services
Chennai
01.2022 - Current
- Ensured Quality 100% in doing the store design checking fixtures, Counter Drawings, and planograms using JDA Space Planning tool along with checking based on blue-prints
- Conducted strategic merchandise planning in accordance with layout specs to maximize sales opportunities and overall category performance
- Established and modified planograms to set forth seasonal factors in order to drive store performance through peak periods
- Developed new ways to present product, which came with better customer engagement and merchandising efficiency
- Worked alongside cross-functional teams to identify areas for workflow improvement and set performance benchmarks to drive operational excellence
- Facilitated onboarding and training programs to ensure the assimilation of new team members into in-flight projects
- Well documented all meetings accurately and interpreted customer feedback to facilitate a cycle of continuous process improvement and increase consumer satisfaction
- Received special appreciation from clients
- Promoted to Development Lead within a year
Education
MBA - General
SASTRA Deemed To Be University
Tanjore09-2024
B. Com - General
SASTRA Deemed To Be University
Tanjore08-2020
Skills
Proficient in JDA Space Planning, BDM Tool, Open Access, Data Manager, and Golden 6
Skilled in MS Office Suite (Excel, Word, PowerPoint), Tally ERP 90, and Database Management Systems
Programming & Query Languages: Knowledge of C programming and Structured Query Language (SQL)
Experience in manual, application, front-end, and back-end testing
Strong communication, reporting, and query resolution abilities
Leadership & Operational Skills: Demonstrated strengths in multitasking, strategic leadership, performance evaluation, workflow optimization, and process mapping
Accomplishments
- Received special appreciation from clients.
- Graduated with distinction in B. Com and MBA.
- Promoted to Development Lead within a year.
- Secured 2nd prize in the KALA UTSAV state-level drama competition.
- Achieved 3rd proficiency in Business Law.
- Won several prizes in slogan competitions.
- Organized an event at THETA 2K19.
- Won 1st place in district-level hockey competition.
Declaration
I hereby declare that the information furnished above is true to the best of my knowledge. I am also confident of my ability to achieve the organizational goal.
Timeline
Senior Process Associate
TATA Consultancy Services
01.2022 - Current
MBA - General
SASTRA Deemed To Be University
B. Com - General
SASTRA Deemed To Be University
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