Uzifa Mehraj
Business Support Specialist
Al Wefaq Street
Summary
Dynamic and results-oriented professional with a proven track record at Legends School of Education, enhancing operational efficiency and elevating client satisfaction. Expert in organizational excellence and effective communication, have significantly increased enrollment rates and fostered strong client relationships. Skilled in Microsoft Office and CRM platforms, approach combines analytical problem-solving with a focus on data-driven improvements. Adaptable Business Support Officer with 10 years of providing operational oversight and enhancements to 2 companies. Tireless in seeking untapped opportunities to optimize business processes. Adept at both micro and macro management techniques for aligning business resources with commercial goals.
Overview
15
15
years of professional experience
Work History
Business Support Specialist
Legends School of Education
Srinagar
01.2016 - 08.2024
- Streamlined Admissions Operations: Efficiently managed end-to-end admission processes, ensuring a seamless experience for prospective students and families while increasing enrollment rates.
- Transport and Logistics Oversight: Coordinated school transportation services, optimizing routes and schedules to ensure safety, punctuality, and cost-efficiency for students and staff.
- Staff Administration and Support: Facilitated staff onboarding, scheduling, and administrative support, fostering a productive and well-organized work environment.
Tour Experience Director
Duke Kashmir Travels
Srinagar
01.2010 - 12.2013
- Seamless Tour Coordination: Successfully planned and executed domestic and international tours, managing logistics, accommodations, and itineraries to deliver exceptional client experiences.
- Client Engagement and Satisfaction: Cultivated strong relationships with clients, ensuring personalized travel solutions while maintaining high satisfaction ratings and repeat business.
Education
Master of Arts - English Literature
Indira Gandhi National Open University
Srinagar 04.2001 -
Bachelor of Arts - Education
Kashmir University
Srinagar 04.2001 -
Bachelor of Science - Science
Islamia College of Science And Commerce
Srinagar 04.2001 -
O Level
National Institute of Electronics And IT
Diploma in Computer Applications
Mirani's Institute of Software And Technology
Skills
- Organizational Excellence – Expertise in task prioritization, schedule management, and timely project delivery with attention to detail
- Effective Communication – Strong written and verbal skills to collaborate with teams and stakeholders
- Technical Proficiency – Skilled in Microsoft Office, CRM platforms, and data analysis tools for efficient operations
- Problem-Solving Expertise – Analytical thinker with a focus on data-driven decisions and operational improvements
Timeline
Business Support Specialist
Legends School of Education
01.2016 - 08.2024
Tour Experience Director
Duke Kashmir Travels
01.2010 - 12.2013
Master of Arts - English Literature
Indira Gandhi National Open University
04.2001 -
Bachelor of Arts - Education
Kashmir University
04.2001 -
Bachelor of Science - Science
Islamia College of Science And Commerce
04.2001 -
O Level
National Institute of Electronics And IT
Diploma in Computer Applications
Mirani's Institute of Software And Technology
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