Summary
Overview
Work History
Education
Skills
References
Certification
Awards
Timeline
Generic
Miraan Ansari

Miraan Ansari

Mumbai

Summary

Results-driven leader with extensive experience in hospitality management, focusing on optimizing restaurant operations and enhancing guest experiences. Skilled in staff recruitment, training, inventory management, and cost control, with a proven track record of improving service delivery and achieving profitability in high-demand settings. Strong background in customer service strategies and financial management, fostering team cohesion and boosting productivity. Recognized for enhancing staff performance and maintaining high company morale through effective management practices.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Raeeth - Bar and Grill
04.2025 - Current
  • Oversaw daily operations, ensuring seamless departmental coordination.
  • Led kitchen bar and front-of-house teams to maintain high service standards.
  • Analyzed customer feedback to refine service strategies and enhance satisfaction.
  • Managed inventory and vendor relations, optimizing costs and supply chain efficiency.
  • Organized and executed special events, elevating guest experiences.
  • Implemented hygiene training protocols, promoting adherence to cleanliness and safety standards across all departments.
  • Created and managed staff duty rosters, optimizing workforce efficiency and ensuring smooth service delivery.

Operations Manager

Pisco – By the Beach, Goa
Goa
11.2021 - 02.2025
  • Innovated a unique cocktail menu through research and development, increasing market appeal.
  • Conducted industry trend analyses to integrate modern food and beverage insights into operations.
  • Strengthened vendor relations to ensure quality ingredients at cost-efficient rates.
  • Developed staff training modules for consistent excellence in food and alcohol service.
  • Established operational standards to deliver quality and consistency across all functions.
  • Directed maintenance strategies to uphold restaurant aesthetics and functionality.
  • Fostered partnerships with hospitality entities to boost client influx and brand visibility.
  • Developed and executed hygiene training protocols, fostering a culture of cleanliness and compliance with industry standards.
  • Designed and maintained duty rosters, ensuring optimal staff allocation and seamless operations.

Senior Operations Executive

Favela - Goa
Goa
10.2020 - 05.2021
  • Enhanced operational processes, improving cost efficiency and team performance.
  • Conducted comprehensive market analysis to align service offerings with guest preferences.
  • Led initiatives to research Tamilian and Southern cuisines, introducing innovative menu options.
  • Coordinated marketing campaigns that significantly increased customer engagement and revenue.
  • Negotiated contracts with suppliers to maintain quality and cost-effectiveness.
  • Mentored staff, reinforcing adherence to operational protocols and service excellence.
  • Ensured compliance with cleanliness and safety standards through regular audits.

Management Trainee

The Butler and Bayleaf
06.2019 - 07.2020
  • Collaborated on strategies to optimize operational efficiency and enhance service quality.
  • Conducted research on Andhra and Northern cuisines, contributing to innovative menu updates.
  • Assisted in inventory management, scheduling, and regulatory compliance.
  • Monitored guest feedback to improve customer satisfaction initiatives.
  • Coordinated with kitchen teams to streamline food preparation and presentation.
  • Generated performance reports with actionable recommendations for management.

Hospitality Trainee

The Tanjore Tiffin Room, Mumbai
Mumbai
01.2019 - 06.2019
  • Provided operational support to maintain exceptional guest experiences.
  • Managed inventory levels to ensure timely replenishment of essentials.
  • Gained insights into food preparation techniques and service protocols under supervision.
  • Actively supported operations during peak times, ensuring efficiency and quality.
  • Gathered and acted on guest feedback to refine service standards.

Sales Head

Wicked Broz
09.2018 - 01.2019

Events and Production

Oranjuice Events
09.2016 - 03.2017

Education

Higher Secondary Certificate -

Hansraj Morarji Public School

International General Certificate of Secondary Education -

Billabong High International School

Skills

  • Leadership and Team Management
  • Inventory management
  • Financial and Budget Management
  • Vendor Relationship Management
  • Communication and Negotiation Skills
  • Customer Service Excellence
  • Event Planning and Execution
  • Operational management
  • Staff training
  • Market analysis
  • Cost optimization
  • Service standards
  • Team leadership
  • Customer relationship management (CRM)
  • Hygiene compliance
  • Marketing strategy
  • Conflict resolution

References

Available upon request.

Certification

Certification: The Ultimate Food and Restaurant Business Course

Awards

Ranked 22nd in the International Spell Bee, 2012, Malaysia, State-Level Badminton Player

Timeline

Assistant General Manager

Raeeth - Bar and Grill
04.2025 - Current

Operations Manager

Pisco – By the Beach, Goa
11.2021 - 02.2025

Senior Operations Executive

Favela - Goa
10.2020 - 05.2021

Management Trainee

The Butler and Bayleaf
06.2019 - 07.2020

Hospitality Trainee

The Tanjore Tiffin Room, Mumbai
01.2019 - 06.2019

Sales Head

Wicked Broz
09.2018 - 01.2019

Events and Production

Oranjuice Events
09.2016 - 03.2017

Higher Secondary Certificate -

Hansraj Morarji Public School

International General Certificate of Secondary Education -

Billabong High International School

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Miraan Ansari