Summary
Overview
Work History
Education
Skills
Projects
Languages
References
Timeline
Generic

Miracle Nicole

Indianapolis

Summary

An organized and motivated individual, skilled in customer service, time management, and multitasking skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Aeropostale
Indianapolis
06.2024 - 05.2025
  • Maintained store appearance by organizing merchandise and ensuring cleanliness.
  • Operated point-of-sale system for transactions and returns efficiently.
  • Collaborated with team members to achieve daily sales goals.
  • Handled inventory management by restocking shelves and conducting stock checks.
  • Addressed customer inquiries and resolved issues in a timely manner.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Greeted customers upon entering the store and provided assistance.

Host

Plantastic Indy
Indianapolis
12.2024 - 02.2025
  • Welcomed guests and managed reservations for a vibrant plant-based restaurant.
  • Coordinated seating arrangements to optimize guest flow and experience.
  • Assisted servers by communicating special requests and dietary restrictions effectively.
  • Maintained cleanliness and organization of the host station throughout service hours.
  • Provided information about menu items, specials, and plant-based options to guests.
  • Collaborated with kitchen staff to ensure timely food service during peak hours.
  • Took reservations over phone and in person.
  • Managed incoming calls during busy shifts.

Volunteer

Wheeler Mission
Indianapolis
12.2023 - 12.2024
  • Assisted in meal preparation for individuals experiencing homelessness.
  • Maintained cleanliness and organization in communal living spaces.
  • Engaged with residents to offer companionship and emotional support.
  • Followed directions from supervisors and completed tasks within appropriate timeframe.
  • Helped with prep, set up, and breakdown of community and public events.

Team Member

Chick-fil-A
Indianapolis
03.2024 - 08.2024
  • Delivered efficient customer service by processing orders and handling payments accurately.
  • Maintained clean and safe work environment in compliance with health standards.
  • Collaborated with team to ensure smooth operations during peak hours.
  • Trained new employees, promoting company values and customer-centric service.
  • Balanced speed with attention to detail, consistently achieving quality and efficiency goals.
  • Resolved customer inquiries and concerns professionally, enhancing satisfaction.
  • Operated cash register effectively while managing cash transactions.
  • Ensured cleanliness and organization of work areas and dining spaces.

Cashier

Ed's Snack Shack (State of Indiana)
Indianapolis
06.2023 - 08.2023
  • Processed customer transactions efficiently and accurately.
  • Maintained clean and organized checkout area.
  • Handled cash, credit, and digital payments securely.
  • Managed inventory restocking on the sales floor as needed.
  • Supported promotional displays to enhance product visibility.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Youth Organizer & Social Media Manager

Faith In Indiana/Black Youth Collective
Indianapolis
06.2021 - 12.2022
  • Developed community outreach programs to engage youth in local initiatives.
  • Facilitated workshops on leadership skills for young participants.
  • Coordinated events and activities to promote youth involvement and empowerment.
  • Managed social media campaigns to raise awareness of youth programs and events.
  • Created and maintained relationships with local schools, organizations, and government agencies related to youth advocacy.
  • Advocated for policy changes that promote positive outcomes for underserved communities.

Education

Bachelor of Science - Social Work

Toronto Metropolitan University
Toronto, ON
05-2029

High School -

Herron High School
Indianapolis, IN
05.2025

Skills

  • Community outreach
  • Computer skills
  • Telephone etiquette
  • Multitasking and organization
  • Customer service
  • Administrative support
  • Verbal and written communication
  • Problem-solving
  • Attention to detail
  • Effective communication
  • Teamwork and collaboration
  • Willingness to learn

Projects

M.I.A Global Ministries - Mission Trip Ministry, Currently building an entrepreneurship center in Nigeria and maintaining goat farms in Zimbabwe with Founder Brandize Yerima

Languages

English
Native/ Bilingual
Spanish
Limited

References

References available upon request.

Timeline

Host

Plantastic Indy
12.2024 - 02.2025

Retail Sales Associate

Aeropostale
06.2024 - 05.2025

Team Member

Chick-fil-A
03.2024 - 08.2024

Volunteer

Wheeler Mission
12.2023 - 12.2024

Cashier

Ed's Snack Shack (State of Indiana)
06.2023 - 08.2023

Youth Organizer & Social Media Manager

Faith In Indiana/Black Youth Collective
06.2021 - 12.2022

Bachelor of Science - Social Work

Toronto Metropolitan University

High School -

Herron High School

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Miracle Nicole