Mir Mohamed Fazal
Bengaluru,India
Summary
Agile Project Manager with over 13+ years of experience in driving product development, digital transformation, and IT implementation across diverse industries. PMP certified, with a proven track record of delivering projects on time, within budget, and aligned with business objectives. Expert in Agile methodologies, team leadership, process optimization, and strategic planning. Strong analytical, communication, and interpersonal skills, with a focus on continuous improvement and exceeding client expectations. Adept at leading cross-functional teams, managing complex initiatives, and delivering high-impact results in fast-paced, competitive environments.
Overview
12
12
years of professional experience
2012
2012
years of post-secondary education
1
1
Certification
Work History
Project manager
EY
Bengaluru, India
10.2021 - 11.2024
- Managed complex projects ensuring timely completion and within budget.
- Coordinated multiple teams to ensure project deliverables met quality standards.
- Implemented risk management processes, mitigating potential roadblocks.
- Streamlined communication across departments for seamless project execution.
- Led a cross-functional team to achieve project milestones on time.
- Built strong stakeholder relationships, fostering collaboration and buy-in for major initiatives.
- Conducted regular reviews of project progress with senior management.
- Lead Agile project planning, including sprint planning, backlog grooming, and resource allocation, to meet organizational priorities.
- Develop detailed project roadmaps and perform scenario analyses to optimize timelines and resource utilization.
- Evaluate project performance against Agile metrics, identifying impediments and implementing corrective actions for continuous improvement.
- Track key performance indicators (KPIs) such as velocity, cycle time, and quality metrics to drive operational excellence.
Senior technical consultant
McAfee
Bengaluru, India
01.2021 - 10.2021
- Boosted client satisfaction by providing expert technical advice.
- Fostered strong professional relationships for improved business networking.
- Streamlined operational processes with comprehensive system upgrades.
- Delivered detailed project reports to ensure transparency and clarity.
- Optimised IT systems for increased productivity.
- Achieved service excellence with prompt problem resolution.
- Led team meetings, fostered collaborative work environment.
- Conducted staff training sessions for enhanced technical skills.
- Drove customer retention by delivering exceptional service levels.
- Managed complex projects to successful completion.
- Improved system efficiency, performed regular software updates.
Technical Solutions Consultant
Hewlett-Packard Enterprise
Bengaluru, India
10.2017 - 01.2021
- Enhanced system operations by providing technical support to clients.
- Streamlined data management for increased efficiency in customer service.
- Improved network security with proactive vulnerability assessments.
- Conducted staff training sessions, enhancing technical proficiency across the team.
- Optimised server functionality with regular maintenance tasks.
- Facilitated seamless digital transitions for businesses by implementing cloud computing solutions.
- Resolved complex hardware and software issues for improved system performance.
- Managed critical IT infrastructure, ensuring business continuity during emergencies.
Technical analyst
Dell Technologies
Bengaluru, India
10.2015 - 10.2017
- Customised software solutions according to client specifications, ensured satisfaction.
- Coordinated IT projects from initiation to completion, met set deadlines consistently.
- Implemented cost-effective technology strategies, optimised resource allocation efficiently.
- Executed detailed product testing before launch, guaranteed flawless performance upon release.
- Provided ongoing technical support to staff members for smooth operations daily.
- Analysed complex datasets using statistical tools, derived actionable insights for the team's benefit.
Business analyst
Concentrix
Bengaluru, India
12.2013 - 10.2015
- Streamlined business operations by analysing and implementing process improvements.
- Created tailored solutions by understanding and translating customer requirements into functional specifications.
- Performed quality assurance tests to ensure product reliability and efficiency before deployment.
- Ensured accurate documentation of all business requirements, aiding seamless project flow .
- Documented workflow charts, records and job descriptions to guide overall organizational improvements.
- Encouraged development of clear objectives and action plans.
- Identified deviations from standard operating procedures, understanding causes and preventing reoccurrence .
Systems analyst
Hewlett Packard
Bengaluru, India
12.2012 - 12.2013
- Undertook detailed data analysis for better business decision making.
- Streamlined office procedures with the introduction of automated systems.
- Utilised advanced debugging techniques to resolve complex technical issues.
- Developed robust security protocols, ensuring data protection.
- Successfully oversaw all stages of system development life cycle.
- Analysed and resolved technical problems, reducing downtime significantly.
- Mapped out specific requirements to formulate effective system designs.
Education
Bachelor of Engineering - Electricals and Electronics
Vidya vikas institute of engineering and technolog
IndiaSkills
- Financial modeling
- Budgeting and forecasting
- Performance management
- Advanced Excel skills
- Business intelligence tools
- Strategic planning
- Communication skills
- Leadership
- Training and development
- Cloud technologies
- Office 365
- Department management
- Contract management
- Facility management
- Complex resource management
Certification
- Project Management Professional (PMP)
- SAFe Agilist (SA)
- Certified Associate in Project Management (CAPM)
- Lean Six Sigma Certifications
- Agile Certified Practitioner (PMI-ACP)
- Certified ScrumMaster (CSM)
Custom
- EY Excellence Award
- McAfee Spotlight Award
- Star Performer Award in COE for performance from RJRT HP Client
- Management champion recognition for building the best team in org.
Accomplishments
- Recipient of the "Innovation Leadership Award" for introducing process improvements that increased efficiency by 25%.
- Earned the "Outstanding Team Builder Award" for mentoring team members and fostering professional growth, leading to increased team retention
- Recognized with the "Excellence in Project Delivery Award" for successfully leading high-impact projects, meeting deadlines, and exceeding client expectations.
- Received the "Leadership Excellence Award" for fostering a collaborative team environment and driving consistent performance improvements.
- Honored with the "Client Satisfaction Award" for delivering innovative solutions tailored to client needs, ensuring high retention and engagement rates.
- Achieved the "Agile Champion Award" for implementing Agile practices, enhancing team productivity, and reducing project delivery timelines.
Timeline
Project manager
EY
10.2021 - 11.2024
Senior technical consultant
McAfee
01.2021 - 10.2021
Technical Solutions Consultant
Hewlett-Packard Enterprise
10.2017 - 01.2021
Technical analyst
Dell Technologies
10.2015 - 10.2017
Business analyst
Concentrix
12.2013 - 10.2015
Systems analyst
Hewlett Packard
12.2012 - 12.2013
- Project Management Professional (PMP)
- SAFe Agilist (SA)
- Certified Associate in Project Management (CAPM)
- Lean Six Sigma Certifications
- Agile Certified Practitioner (PMI-ACP)
- Certified ScrumMaster (CSM)
Bachelor of Engineering - Electricals and Electronics
Vidya vikas institute of engineering and technolog
Similar Profiles
Mariano PietragalloMariano Pietragallo
DevOps Engineer at EYDevOps Engineer at EY
Mayur PatilMayur Patil
SOFTWARE ENGINEERING MANAGER at EYSOFTWARE ENGINEERING MANAGER at EY
Reni NishkuReni Nishku
IT/OT Manager at EYIT/OT Manager at EY