Mir Omer Ali Hashmi

• Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
• Accomplished multiple tasks within established timeframes.
• Prepare regular and ad hoc reports to provide insights into business performance.
• Evaluate the efficiency of current business processes and recommend data-driven improvements.
• Analyze market trends and competitor performance to identify growth opportunities.
• Work with various departments, including sales, marketing, and operations, to align data insights with business goals.

• Managed pre-certification and insurance-related inquiries for medications and procedures, ensuring compliance with payer policies.
• Collaborated with physicians and insurance companies to verify coverage and approval of treatments.
• Provided detailed explanations to patients about benefits, financial responsibility, and treatment coverage, increasing patient satisfaction by 25%.
• Documented all interactions and follow-ups in compliance with regulatory requirements and organizational standards.
• Supervised a team of 10-12 staff, ensuring smooth pharmacy operations and timely patient service.
• Administered immunizations and educated patients on preventive care, promoting community health awareness.

Customer Relations Executive – Patent Illustrations:-
• Coordinated administrative workflows, ensuring efficient project management and on-time delivery.
• Supported communication with clients and internal teams, resolving escalations with a 90% success rate.
• Maintained and updated documentation systems to track project status and improve data accuracy