Omer Ali Hashmi Mir

-Analyzed prescription and customer data using Excel to identify trends and improve workflow efficiency, reducing wait times.

-Monitored daily operations and identified process bottlenecks, contributing to improved service turnaround and patient satisfaction.

-Maintained and validated large volumes of healthcare data, ensuring accuracy and compliance with internal and regulatory standards.

-Collaborated with pharmacists and team members to streamline processes and enhance operational performance.

-Utilized data tracking and reporting to support inventory management, reducing stock discrepancies and minimizing shortages.

-Interpreted insurance claim data and resolved discrepancies, improving claim approval rates and reducing processing delays.

-Assisted in implementing workflow improvements that optimized resource allocation and reduced manual errors.

• Achieved store sales targets by 40% through innovative promotional campaigns and strategic pricing
• Developed budget and managed store expenses, contributing to overall profitability
• Established processes to track and monitor key performance indicators, enabling data-driven decision-making
• Analyzed store performance data to identify areas of improvement and develop strategies to increase efficiency
• Created weekly and monthly reports to track store performance and identify potential issues
• Reduced store inventory shrinkage by 35% through improved stock control and security measures
• Trained and developed a team of 25 employees, resulting in increased job satisfaction and morale

• Worked as Customer Relations Executive for Patent Illustrations Department.
• Oversee day-to-day Operations of the Team Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
• Advised patients on medication side effects and contraindications and explained proper administration.
• Administered immunizations and met with patients for medication consultations, effectively improving awareness of pharmacy's health services.
• Developed relationships with 110 new clients and typically exceeded sales goals by 20% vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
• Managed drug and supply inventories, Reconstituted oral liquids.
• Monitored medication dispensing machines within hospital pharmacy to make supplies readily available to clinical staff.
• Delivered pharmaceutical care as a chemist and druggist in a community pharmacy.