Mirza Raza Beg
Sikandrabad
Summary
Highly organized Dispatcher Manager with relevant experience in coordinating logistics, managing teams, and streamlining dispatch operations. Possess strong skills in critical thinking, problem-solving, and communication. Have demonstrated ability to improve efficiency, resolve conflicts, and ensure customer satisfaction in previous roles.
Overview
14
14
years of professional experience
Work History
Dispatcher Manager
nilkamal limited
Ghaziabad
10.2013 - Current
- Created and maintained daily, weekly, and monthly reports of all dispatching activities.
- Monitored and tracked the progress of drivers and shipments to ensure on-time delivery.
- Negotiated contracts with vendors to reduce costs associated with shipping materials.
- Coordinated communication between warehouse personnel, customers, and drivers via phone or radio transmissions.
- Resolved customer complaints regarding shipment delays or damages promptly.
- Maintained compliance with local laws related to transportation regulations.
- Ensured accurate billing information was provided to accounting department.
- Fielded incoming calls, answered questions and transferred calls internally.
- Coordinated with sales and marketing teams to align dispatch operations with business growth strategies.
Store Executive
jayanita export pvt.ltd
Greater Noida
08.2010 - 08.2013
- Monitored inventory levels to ensure appropriate stock levels for peak trading periods.
- Reviewed supplier invoices for accuracy prior to processing payments.
- Conducted audits of material inventory to compare actual goods with financial records.
- Communicated with vendors to follow up on missing, incomplete or damaged orders.
Education
M.COM - Accounting And Finance
M S INTER COLLAGE
SIKANDRABAD 01-2005
Skills
- Workflow Planning
- Labor cost control
- Sales Support
- Staff Training and Development
- Daily reports
- Customer Communication
- Route Planning
- Scheduling expertise
- Multiple project coordination
- Strong leadership
Languages
HINDI AND ENGLISH
First Language
Accomplishments
BEST AUDIT AWARD IN NILKAMAL 2024
BEST EMPLOYEE AWARD IN NILKAMAL 2021
BEST TEAM AWARD IN NILKAMAL 2019/2017
Affiliations
- SPORTS AND MUSIC
Timeline
Dispatcher Manager
nilkamal limited
10.2013 - Current
Store Executive
jayanita export pvt.ltd
08.2010 - 08.2013
M.COM - Accounting And Finance
M S INTER COLLAGE
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