Mirza Fahed Baig

- Certified PMP Program/Project Manager with a proven record of 16+ years of experience in managing multi- threaded & complex, medium to long-term, large-scale IT portfolio programs/projects for Cloud (Azure, AWS & GCP), Cybersecurity, Network & WiFi, Data Center & Applications Bigdata & ServiceNow deployments. - Experienced in managing full cycle implementation of ICT projects involving Microsoft Azure as part of Digital Transformation business demand & delivery practices. Involved in end-to-end integration, coordinating with various internal and external stakeholders, Internal departments and vendors leading upto the successful migration. - Excellent communicator: leverage technical, business and financial acumen for day-to-day management as master communicator & consult with multi stakeholders, client, developers, Vendor and their respective teams in a multi-cultural environment in accordance with the contract terms, scope of work and corporate policy. - Awarded appreciation from CEO - Dubai Airports for successfully implementing Cloud based “Airport Operating System” and Cloud based “Flight Information Web Services” for “DWC – Al Maktoum Int’l Airport”. - Awarded Star performer from ‘CEO - Dubai Airports’ for successfully implementing multi-million-dollar Cybersecurity program Digital Defense Centre & Enablement of 24x7 ‘Security Operation Centre’. - Leading project implementations, service delivery and providing management oversight on the implementation & delivery including project assignments, capacity planning and project profitability. - Managing overall leadership and management of the implementation team in Middle East and Africa, Asia Pacific both from a project implementation and people management perspective. - Overseeing and executing process improvements and development of policies & procedures in support of the initial delivery and ongoing service delivery. - Supporting the pre-sales processes and working closely with account management team to win new business. - Established strategic plans in partnership with other business Leaders and maintaining strong relationships with all internal and external stake holders in support of cross-product business. - Pro-actively involved in building and motivating diverse technical teams across the globe to achieve outstanding results and complete projects on time and within budget. Domain Expertise: Technology Projects Expertise: IT Project Lifecycle Expertise: Value-added Leadership: ◼ Cloud & Cybersecurity Deployments ◼ RFP/ RFQ / ROI Analysis ◼ Leading Cross-Functional teams ◼ Data Center Virtualization ◼ PMO Governance ◼ Team building & mentoring ◼ WiFi & Network Infrastructure ◼ Analytical Project Reporting ◼ Client Relations & Presentations ◼ Airport Operating Systems ◼ Costing & budgeting ◼ Budget forecasting ◼ Systems API Integrations ◼ Internal & External Audits ◼ Problem-Solving & orientation ◼ ServiceNow & Asset Management ◼ Risk & Change Management ◼ Business Intelligence ◼ Big Data, IoT & DevOps ◼ Quality Assurance & Testing ◼ Stakeholder Engagement ◼ Cybersecurity Operations ◼ Portfolio Management ◼ Resource Management Career History: https://www.linkedin.com/in/mirzafahed/ Organization Designation / Duration Dimension Data MEA (NTT Ltd), Dubai, UAE. Senior Project Manager → Jan 2021 – Present Additional Role – Professional Services Manager Dubai Airports, Dubai, UAE. Project Manager – Infrastructure & Cyber Security →Feb 2014–Dec 2020 Associate Project Manager →Aug 2011 – Jan 2014 Senior Software Engineer / Business Analyst →Apr 2008 – Jul 2011 HSBC Bank Middle East Ltd. Dubai Software Consultant → Feb 2007 – March 2008 Al Ansari Exchange & Financials AUH Senior Applications Developer → June 2005 – Feb 2007 Webster Infotech - India Technical Trainer → September 2004 – May 2005 Lucent Consultancy Services - India Application Programmer → Jan 2003 – Aug 2004

• DIMENSION DATA (NTT Ltd.): Senior Project Manager
• Jan 2021 to Till Date
• Major Projects & Key Achievements:
• Client Project Name Description
• OXAGON (NEOM)
• Network, Wifi, Cloud &
• Cyber Security Deployment
• Implemented the Network, Security and Wi-Fi infrastructure services at Neom Industrial City (NIC) largest port in the region – OXAGON - Value USD 5M
• Standard
• Chartered Bank
• Network, Wifi, Cloud &
• Cyber Security Deployment
• Implemented the Network obsolescence to the IT infrastructure in 4 ME countries – Value USD 3.8M
• HSBC Bank ME
• Cyber Security & Network
• Deployment
• Implemented Network and Wi-Fi solution and transition to
• NOC & SOC Incident monitoring – Value USD 1.4M
• Engaged with stakeholders to deliver projects from original concept through final implementation
• Ensured client satisfaction and manage escalations, acting as single point of contact to the client
• Ensured smooth project delivery of as-sold solution, within the baselined budget and on time whilst maintaining quality criteria and client satisfaction
• Managed delivery of the project, including rigorous scope control and change management
• Documented project plans, risks register and issues trackers, status reports, delivery notes
• Defined project governance model to key stakeholders, ensured clear communication and chair monthly steering groups, weekly project status / technical working groups and daily focus meetings
• Provided pre-sales support by working with sales teams to scope and cost a project solution which includes the completion of a proposal in response to RFP
• Identified opportunities and influence sales teams by conducting a business conversation with the client positioning the consulting and technical services offerings
• Coordinated activities of project teams through task delegation, resource assignment
• Maintained strong relationships with internal stakeholders, external clients and vendors
• Established effective PMO functions in place to monitor the delivery of project milestones
• Certifications:
• PMP, Azure DevOps Solution Expert, AWS, ITIL, CISM, CRISC, MCP, MCAD, MCSD, SAFe Agilist 5.1,
• Scrum Master.

• July 1981 Marital Status, Driving License : Valid UAE Driving License Visa Status : Valid UAE Residence Visa

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