Mirza Faisal Beg
Gurgaun
Summary
Accomplished Telecommunications professional skilled in coordinating systems upgrades, software, and hardware installations and process improvements. Demonstrated success in collaborating with cross-functional teams to drive project completion. Personable and focused with many years of industry experience. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Telecom Design Engineer
HFCL, Gurgaun
Gurgaun
2020.01 - Current
- Troubleshot complex problems related to telecommunications networks and developed corrective action plans accordingly.
- Developed technical designs for telecom projects based on customer requirements and industry standards.
- Identified potential sources of interference which could affect service performance levels within a given area.
- Designed comprehensive documentation outlining the installation, configuration, operation and maintenance of various telecom systems.
- Design Engineer at HFCL for the DFCCIL EDFC Mughalsarai Project, your primary responsibility is to design SDH (Synchronous Digital Hierarchy) network solutions that align with the project's technical and operational requirements.
- After successfully designing the SDH network, transition into the role of Procurement Specialist. This involves procuring the equipment required for the project, based on your designs.
- As a project manager, you will oversee the entire lifecycle of the DFCCIL EDFC Mughalsarai Project, ensuring successful implementation of the SDH network and overall project objectives.
- Developed detailed cost estimates for each phase of a telecom project including labor costs, materials, tools.
- Investigated customer complaints regarding service outages or interruptions in order determine root cause analysis.
- Created project plans, timelines and budgets to ensure successful completion of telecom design initiatives.
- Responsible for planning, designing, and implementation of Telecom Works System like FOTS, OA&IT, PIDS, PAS, MCS, SDH, and PDH, etc. For various Metro and Railway Projects.
- Responsible for finalizing BOM (Bill of Material).
- Coordination with the OEMs for validation of proposed solution/design and clause-by-clause tender compliance.
- Responsible for preparation of Telecom-related documents like Preliminary Design and Detailed Design documents, FAT, SAT, Training Manuals, Method Statement, etc.
- Support to project team and installation engineers for implementation of telecom works.
Network Support Engineer
Tejas Networks
Gurgaun
2017.12 - 2020.01
- Leveraged software programs to prepare technical specifications and user documentation, and track progress and results.
- Applied technical knowledge to help promote a safe work environment and enhance customer satisfaction.
- Recommended design modifications to eliminate machine or system malfunctions.
- Expertise in the installation, configuration, and maintenance of SDH equipment, including multiplexers, regenerators, and cross-connects.
- Comprehensive knowledge of various telecom technologies and equipment, including WDM (Wavelength Division Multiplexing), PDH (Plesiochronous Digital Hierarchy), and more.
- To provide 24*7 support customer like TCL,Railtel, BSNL and MTNL.
- Configured and maintained various network
- devices such as routers, switches, firewalls.
Network Operation Center
Railtel
New Delhi
2014.01 - 2017.12
- Monitored server performance metrics such as CPU utilization, memory usage, disk space availability.
- Maintain accurate documentation of all changes made to the network infrastructure.
- Perform routine maintenance on network equipment to maintain optimal performance.
- Resolve hardware and software related problems reported by users via phone or email.
- Analyze network traffic patterns to optimize bandwidth utilization.
- Configure and install various network devices and services.
- Troubleshoot network issues and ensure resolution for customers.
- Provide technical support to internal staff members regarding networking issues.
- At RailTel's Network Operations Centre (NOC) in New Delhi, responsible for overseeing and maintaining the comprehensive North fiber network. Our role involves managing a range of Network Management Systems (NMS) for SDH (Synchronous Digital Hierarchy), DNS (Domain Name System), DWDM (Dense Wavelength Division Multiplexing), and other critical telecom infrastructure. Our mission is to ensure seamless, reliable, and efficient network operations across the entire Northern region.
- Utilize SDH NMS to monitor and manage SDH network elements, including multiplexers.
- And regenerators. Track performance metrics, handle fault detection, and ensure optimal network synchronization.
- Manage DWDM systems for high-capacity data transmission. Monitor wavelength usage.
- Manage optical channels and ensure the integrity and efficiency of the optical network.
Education
Bachelor of Technology -
Saroj Institute Of Technology And Management
Lucknow2013-01
Senior Secondary -
Bal Vidhyalaya Madyamic School
Varanasi2009-01
High School -
Bal Vidhyalaya Madyamic School
Varanasi2004-01
Skills
- Quality assurance processes
- Project management abilities
- Team leadership abilities
- Customer support experience
- Regulatory compliance understanding
- Strategic business planning
- Problem-solving aptitude
- Timely project completion
- Field installation
- Continuous Improvement
- Goal Setting
- Equipment Installation
- Preventive Maintenance
- Relationship Building
- Task Prioritization
- Hardware and software acquisition
- Technical Troubleshooting
- Decision-Making
- Project Planning
- Problem-solving abilities
- Teamwork and Collaboration
Accomplishments
- In HFCL Being recognized as an excellent performer is a significant achievement and a testament to your hard work and dedication
Languages
English
First Language
Hindi
Intermediate (B1)
B1
Timeline
Telecom Design Engineer
HFCL, Gurgaun
2020.01 - Current
Network Support Engineer
Tejas Networks
2017.12 - 2020.01
Network Operation Center
Railtel
2014.01 - 2017.12
Bachelor of Technology -
Saroj Institute Of Technology And Management
Senior Secondary -
Bal Vidhyalaya Madyamic School
High School -
Bal Vidhyalaya Madyamic School
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