MirzaKaalif S
Retail Store Manager
Coimbatore
Summary
To work in an organization where my potentials and skills can be explored and developed so that can excel in my career
Overview
5
5
years of professional experience
3
3
Languages
Work History
Store Manager
Croma (Tata enterprise)
Kochi
Sales Executive
SAMSUNG ELECTRONICS PVT LTD
- Greeting Customer with Smile
- Demonstrating/presenting products
- Resolve customer issues and answer questions about products and services.
Team Leader
RELIANCE DIGITAL RETAIL LTD
06.2016
- Create an inspiring team environment with an open communication culture
- Set clear team goals
- Delegate tasks and set deadlines
- Oversee day-to-day operation
- Monitor team performance and report on metrics
- Motivate team members
- Discover training needs and provide coaching
- Listen to team members’ feedback and resolve any issues or conflicts.
Sales Associate
RELIANCE DIGITAL RETAIL LTD
06.2012
- Sell retail products to walk-in customers inside of stores
- Resolve customer issues and answer questions about products and services
- Deliver outstanding customer service and provide consumers with an overall positive store experience
- Develop a customer book & repeat customers by establishing relationships with recurring customer
- Lead efforts to drive sales revenues, meeting or exceeding sales quotas
- Effectively communicate brand image to customers by explaining company philosophy and style
- Assist marketing staff with store setup, merchandising, sales displays and general marketing materials
- Perform administrative tasks such as sales charting, inventory management and daily Sales audits.
Assistant Store Manager
Croma (Tata enterprise)
Kochi
04.2023 - 01.2024
- Planning and initiating, execute changes to improve the store performance on all KPI’s
- Coordinating, monitoring and reporting on daily operations
- Managing employee schedules, conducting performance reviews and enforcing disciplinary actions
- Monitoring and maintaining suitable store inventory levels
- Ensuring the store environment complies with health and safety regulations
- Resolving customer complaints and concerns in a timely manner
- Ensuring that store policies and procedures are followed.
Assistant Department Manager
Croma (Tata enterprise)
Coimbatore
02.2020 - 03.2023
- Managing a departmental budget and forecasting budgetary requirements
- Setting strategic long and short-term departmental goals and evaluating outcomes
- Motivating and inspiring staff and facilitating personal growth
- Monitoring and evaluating staff performance
- Ensuring high levels of productivity are maintained
- Ensuring the highest levels of quality are met
- Fostering a productive working environment
- Recognize high performance and reward accomplishments
- Encourage creativity and risk-taking.
Department Manager
RELIANCE DIGITAL RETAIL LTD
08.2018 - 01.2020
- Managing a departmental budget and forecasting budgetary requirements
- Setting strategic long and short-term departmental goals and evaluating outcomes
- Motivating and inspiring staff and facilitating personal growth
- Monitoring and evaluating staff performance
- Ensuring high levels of productivity are maintained
- Ensuring the highest levels of quality are met
- Fostering a productive working environment
- Recognize high performance and reward accomplishments
- Encourage creativity and risk-taking.
Education
BBA - undefined
Diploma ECE - undefined
12th STD - undefined
10th STD - undefined
Skills
Innovative & Problem solving abilities
Relationship building & Good people management skill
High-level of initiative & ability to manage comprehensive situation during process failures
Positive attitude, Dedication to work, Flexible & Lateral thinking
Hardworking/Self-confident
MS-Office
SAP
Accomplishments
- Received Appreciation Certificate as a Best Department Of The Store Continuously In 2018 Financial year.
- Received Appreciation Certificate as a Best Performer Of The Store In Every Month And Earn Highest Incentive In Store at Every Month.
- Won a Highest Incentive from Samsung of the Best Target achiever in brand AV Category.
Personal Information
- Father's Name: Shahul Hammed
- Date of Birth: 07/19/89
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Extracurricular Activities
Sports NSS
Disclaimer
I hereby declare that the above details are true to the best of my knowledge.
Timeline
Assistant Store Manager
Croma (Tata enterprise)
04.2023 - 01.2024
Assistant Department Manager
Croma (Tata enterprise)
02.2020 - 03.2023
Department Manager
RELIANCE DIGITAL RETAIL LTD
08.2018 - 01.2020
Team Leader
RELIANCE DIGITAL RETAIL LTD
06.2016
Sales Associate
RELIANCE DIGITAL RETAIL LTD
06.2012
Store Manager
Croma (Tata enterprise)
Sales Executive
SAMSUNG ELECTRONICS PVT LTD