Mirza Sarfraj Baig
Team Lead - Human Resources
Bhubaneswar
Summary
Results-oriented professional with 15+ years of diverse experience in Learning & Development, Recruitment & Selection, change management, HR Operations, Talent Management, Performance management. Holds an MBA from IIT (ISM), Dhanbad, and a B.Tech in Electrical Engineering from BPUT, Odisha (India). Seeking a challenging leadership position where I can leverage my unique blend of expertise, drive organizational success, and contribute to employee growth and operational excellence.
Overview
15
15
years of professional experience
4
4
Certifications
4
4
Languages
Work History
Team Lead
Tata Power Central Odisha Distribution Limited, A Tata Power & Odisha Govt
BHUBANESWAR, India
10.2021 - Current
- Spearheaded learning and development initiatives: Led end-to-end execution of training programs across 20 divisions, optimizing logistics and support for faculty
- Spearheaded the successful transition to online feedback systems, improving efficiency and reducing reliance on paper-based processes
- Lead special projects related to talent development, onboarding, and leadership training initiatives
- Acquired, arranged, and developed training process manuals, guidelines, or course materials, such as handouts & visuals; increased participant engagement by 30%
- Examined different training delivery methods, such as in-person or virtual, to improve training efficacy, costs, or environmental consequences, leading to a increase in learning recall & improvement in talk delivery
- Designed and delivered training programs for 5000 regular employees and 12000+ business associates across 20 offices
- Conducted training needs analysis to identify skill gaps
- Utilized various methodologies including classroom training, e-learning (LinkedIn
- Learning), and workshops
- Managed the learning management system to track training effectiveness
- Analyzed and implemented cost-saving measures resulting in savings of INR 7,30,650 against training expenses
- Established a culture of continuous learning, promoting E-learning platform (LinkedIn
- Learning) and providing personalized support to employees
- Lead and drive L&D initiatives for Tata Power's Odisha DISCOMs, spearheading diverse programs including Tata Power's new & innovative initiative called Train-To-Hire for college engineering students, skill development for ITI students (yet to start), senior leadership training, best practices, and diversity & inclusion training across TPCODL
- TPNODL, TPWODL, and TPSODL
- Led successful implementation of the 10 P initiative ("Paribartana Ru Pragati") across
- Odisha DISCOMs (TPCODL, TPNODL, TPWODL & TPSODL), encompassing comprehensive training programs from induction to leadership development, garnering commendation from a group company
- Spearheaded change management efforts, facilitating various training sessions including induction programs, leadership training, customer service excellence programs, and technical/safety/skill development training, resulting in organizationalwide appreciation for impactful contributions
- Led the pioneering Train-To-Hire initiative at Tata Power, training 256 students from 9 leading engineering colleges in Odisha for 6 months, facilitated by senior leaders and subject matter experts
- Successfully recruited 100 industry-ready professionals for Tata
- Power's Odisha DISCOMs (i.e
- TPCODL, TPWODL, TPNODL & TPSODL)
- Lead end-to-end (full life cycle) recruitment processes with a strong focus on sourcing, interviewing, assessing, and hiring qualified candidates; collaboration with departmental managers to understand skills and competencies required for vacancies
- This includes writing job descriptions, advertising openings, screening resumes, conducting interviews, and making job offers
- Oversee the onboarding process, ensuring that new employees receive the necessary orientation, training, and information to integrate smoothly into the organization
- Executed strategies for immediate onboarding (50 candidates) in IT & technical candidates recruitment: Sourced candidates with 30-day notice periods only
- Conducted follow-ups with selected candidates to delay resignations, providing proof upon medical clearance
- Prepared action plans, including skill-wise profiles for hiring agencies, sharing deadlines, etc
- Expanded sourcing by finalizing agreements with two additional agencies
- Solely coordinated the agency selection for walk-in events
- Owned IT & Technical recruitment, managing daily MIS reporting on joined and pending candidates, major skill sets, vacancies, and resignations across all 4-DISCOMs
- (i.e
- TPCODL, TPWODL, TPNODL & TPSODL) Demonstrated persistence by overcoming setbacks to obtain and analyze hiring data for internal audit purposes: Analyzed detailed fitment data of 346 and 266 employees for FY-21 and FY-22 respectively
- Prepared fitment sheets considering employees' total and relevant experience, qualifications, and offered CTC
- Identified cases requiring attention such as CTC mismatches, necessary upgrades/downgrades in work level, and recommended adjustments
- Presented findings in detailed reports for management review
- Oversee all aspects of HR operations, including but not limited to recruitment, onboarding, employee relations, performance management, and HRIS administration
- Streamline HR processes by implementing automation tools and technologies, resulting in a 20% increase in efficiency
- Lead a team of HR professionals, providing guidance, coaching, and training to ensure high performance and employee engagement
- Collaborate with department heads to identify staffing needs and develop strategic recruitment plans to attract top talent
- Handle employee relations issues and mediate conflicts to promote a positive work environment
- Conduct regular audits to ensure data accuracy and integrity within HR systems and files
- Conducted a comprehensive study of skill inventory for Non-Executives (OAGs) within different age groups and functions
- Analysed academic qualifications and engagement levels to assess alignment with company goals
- Identified areas for enhancement in computer skills to meet business needs.
Team Lead-Human Resources
Maithon Power Limited (Tata Power & DVC Joint venture)
Maithon, India
04.2013 - 09.2021
- Talent Management: (HR-Operation/L&D/Performance Management/Employee Relation & Engagement): Managing the relationship between employees and the organization, handling grievances, conflicts, and promoting a positive work environment conducive to productivity and employee satisfaction
- Track, maintain and analyze trends to develop solutions, programs, and policies related to employee headcount and turnover rates, diversity, equity, and inclusion (DEI), statistics, and talent and performance management
- Developed and executed performance management strategies, enhancing employee engagement and productivity
- (Facilitate performance management: goal setting, evaluations, and feedback) Played a key role in HR operations, handling employee relations, policy implementation, and compliance matters
- Managing HRIS platforms (SAP) to store, retrieve, and analyze employee data efficiently
- This includes maintaining employee records, generating reports, and ensuring compliance with data protection regulations
- Developing strategies and initiatives to foster employee engagement, satisfaction, and retention
- This involves conducting surveys, implementing Reward & Recognition programs, organizing team-building activities, and promoting a positive organizational culture
- Collaborated with stakeholders to design customized training solutions and evaluated program effectiveness
- Assisting in workforce planning, talent management and succession planning to ensure the organization has the right people in the right roles
- Handling the off-boarding process when employees leave the organization voluntarily or involuntarily
- This includes conducting exit interviews, retrieving company property, and facilitating knowledge transfer
- Drive employee engagement initiatives to foster a positive work environment
- Stay current with HR policies to ensure compliance
- Develop and implement comprehensive training programs aligned with organizational objectives
- Collaborate with subject matter experts to identify training needs and design curriculum
- Utilize instructional design principles to create engaging and interactive learning materials, including e-learning modules (Percipio: Gyankosh Portal), instructor-led training materials, and job aids
- Facilitate training sessions for employees at all levels, ensuring effective knowledge transfer and skill development
- Evaluate training effectiveness through assessments, feedback, and performance metrics, and continuously improve programs based on results
- Manage learning management system (LMS) administration, including content uploading, user management, and reporting.
Control Desk Engineer-Operations
Maithon Power Limited (Tata Power & DVC Joint Venture)
Maithon, India
04.2010 - 04.2013
- 525Mw Control room operation, start-ups, shutdowns & continuous monitoring of plant equipment including Boiler, TG, BOP, FOPH
- Lead and supervise Field Operation team during routine and emergency activities
- Handle emergency plant operations and possess strong diagnostic & troubleshooting skills
- Maintain shift operation records; optimize plant parameters for efficiency, and spot problems early
- Oversaw 400KV Switchyard & Switchgear operations, handling maintenance and operation of all electrical equipment
- Conducted load flow studies, monitored voltage control, and prepared daily reports regarding power export/import.
Assistant Engineer
Korea Plant Service & Engineering Co. Ltd, Vedanta Aluminium Company Ltd
Jharsuguda, India
11.2008 - 04.2010
- Conducted maintenance on 220kV switchyard, including bay isolators, SF6 circuit breakers, and lightning arrestors, integrated with SCADA control system for operation
- Produced daily load reports and upheld power factor maintenance
- Implemented safety protocols for power restoration during blackout scenarios
- Proficient in bus relay system for high-speed bus transfer, generator transformer, generator, and bus protection
- Managed maintenance and operation of HT & LT breakers up to 220KV, including troubleshooting control circuitry issues and preventive maintenance for various types including ABB, SHENGDONG, and SIEMENS.
Education
Master of Business Administration (MBA) - Human Resources
Indian Institute of Technology (ISM), Dhanbad
Jharkhand, India 07.2018 - 2021.04
B. Tech - Electrical & Electronics Engineering
College of Engineering Bhubaneswar
Bhubaneswar, India 08.2005 - 2008.09
Diploma - Electrical Engineering
Black Diamond School of Engineering
Jharsuguda, India 06.2001 - 2004.09
Matriculation - Mathematics, English, Science, Geography, History
Bandhabahal High School, Jharsuguda
Jharsuguda, IndiaSkills
Proficient in HRIS platforms such as SAPundefined
Certification
NLP Practitioner Certification Course
Timeline
Team Lead
Tata Power Central Odisha Distribution Limited, A Tata Power & Odisha Govt
10.2021 - Current
Master of Business Administration (MBA) - Human Resources
Indian Institute of Technology (ISM), Dhanbad
07.2018 - 2021.04
Team Lead-Human Resources
Maithon Power Limited (Tata Power & DVC Joint venture)
04.2013 - 09.2021
Control Desk Engineer-Operations
Maithon Power Limited (Tata Power & DVC Joint Venture)
04.2010 - 04.2013
Assistant Engineer
Korea Plant Service & Engineering Co. Ltd, Vedanta Aluminium Company Ltd
11.2008 - 04.2010
B. Tech - Electrical & Electronics Engineering
College of Engineering Bhubaneswar
08.2005 - 2008.09
Diploma - Electrical Engineering
Black Diamond School of Engineering
06.2001 - 2004.09
Matriculation - Mathematics, English, Science, Geography, History
Bandhabahal High School, Jharsuguda
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