Mirza Sarfraj Baig
Team Lead - Human Resources
Bhubaneswar
Summary
Results-oriented professional with 15+ years of diverse experience in Learning & Development, Recruitment & Selection, change management, HR Operations, Talent Management, Performance management. Holds an MBA from IIT (ISM), Dhanbad, and a B.Tech in Electrical Engineering from BPUT, Odisha (India). Seeking a challenging leadership position where I can leverage my unique blend of expertise, drive organizational success, and contribute to employee growth and operational excellence.
Overview
15
15
years of professional experience
4
4
Certifications
4
4
Languages
Work History
Team Lead
Tata Power Central Odisha Distribution Limited, A Tata Power & Odisha Govt
BHUBANESWAR, India
10.2021 - Current
- Spearheaded learning and development initiatives: Led end-to-end execution of training programs across 20 divisions, optimizing logistics and support for faculty
- Spearheaded the successful transition to online feedback systems, improving efficiency and reducing reliance on paper-based processes
- Lead special projects related to talent development, onboarding, and leadership training initiatives
- Acquired, arranged, and developed training process manuals, guidelines, or course materials, such as handouts & visuals; increased participant engagement by 30%
- Examined different training delivery methods, such as in-person or virtual, to improve training efficacy, costs, or environmental consequences, leading to a increase in learning recall & improvement in talk delivery
- Designed and delivered training programs for 5000 regular employees and 12000+ business associates across 20 offices
- Conducted training needs analysis to identify skill gaps
- Utilized various methodologies including classroom training, e-learning (LinkedIn
- Learning), and workshops
- Managed the learning management system to track training effectiveness
- Analyzed and implemented cost-saving measures resulting in savings of INR 7,30,650 against training expenses
- Established a culture of continuous learning, promoting E-learning platform (LinkedIn
- Learning) and providing personalized support to employees
- Lead and drive L&D initiatives for Tata Power's Odisha DISCOMs, spearheading diverse programs including Tata Power's new & innovative initiative called Train-To-Hire for college engineering students, skill development for ITI students (yet to start), senior leadership training, best practices, and diversity & inclusion training across TPCODL
- TPNODL, TPWODL, and TPSODL
- Led successful implementation of the 10 P initiative ("Paribartana Ru Pragati") across
- Odisha DISCOMs (TPCODL, TPNODL, TPWODL & TPSODL), encompassing comprehensive training programs from induction to leadership development, garnering commendation from a group company
- Spearheaded change management efforts, facilitating various training sessions including induction programs, leadership training, customer service excellence programs, and technical/safety/skill development training, resulting in organizationalwide appreciation for impactful contributions
- Led the pioneering Train-To-Hire initiative at Tata Power, training 256 students from 9 leading engineering colleges in Odisha for 6 months, facilitated by senior leaders and subject matter experts
- Successfully recruited 100 industry-ready professionals for Tata
- Power's Odisha DISCOMs (i.e
- TPCODL, TPWODL, TPNODL & TPSODL)
- Lead end-to-end (full life cycle) recruitment processes with a strong focus on sourcing, interviewing, assessing, and hiring qualified candidates; collaboration with departmental managers to understand skills and competencies required for vacancies
- This includes writing job descriptions, advertising openings, screening resumes, conducting interviews, and making job offers
- Oversee the onboarding process, ensuring that new employees receive the necessary orientation, training, and information to integrate smoothly into the organization
- Executed strategies for immediate onboarding (50 candidates) in IT & technical candidates recruitment: Sourced candidates with 30-day notice periods only
- Conducted follow-ups with selected candidates to delay resignations, providing proof upon medical clearance
- Prepared action plans, including skill-wise profiles for hiring agencies, sharing deadlines, etc
- Expanded sourcing by finalizing agreements with two additional agencies
- Solely coordinated the agency selection for walk-in events
- Owned IT & Technical recruitment, managing daily MIS reporting on joined and pending candidates, major skill sets, vacancies, and resignations across all 4-DISCOMs
- (i.e
- TPCODL, TPWODL, TPNODL & TPSODL) Demonstrated persistence by overcoming setbacks to obtain and analyze hiring data for internal audit purposes: Analyzed detailed fitment data of 346 and 266 employees for FY-21 and FY-22 respectively
- Prepared fitment sheets considering employees' total and relevant experience, qualifications, and offered CTC
- Identified cases requiring attention such as CTC mismatches, necessary upgrades/downgrades in work level, and recommended adjustments
- Presented findings in detailed reports for management review
- Oversee all aspects of HR operations, including but not limited to recruitment, onboarding, employee relations, performance management, and HRIS administration
- Streamline HR processes by implementing automation tools and technologies, resulting in a 20% increase in efficiency
- Lead a team of HR professionals, providing guidance, coaching, and training to ensure high performance and employee engagement
- Collaborate with department heads to identify staffing needs and develop strategic recruitment plans to attract top talent
- Handle employee relations issues and mediate conflicts to promote a positive work environment
- Conduct regular audits to ensure data accuracy and integrity within HR systems and files
- Conducted a comprehensive study of skill inventory for Non-Executives (OAGs) within different age groups and functions
- Analysed academic qualifications and engagement levels to assess alignment with company goals
- Identified areas for enhancement in computer skills to meet business needs.
Team Lead-Human Resources
Maithon Power Limited (Tata Power & DVC Joint venture)
Maithon, India
04.2013 - 09.2021
- Talent Management: (HR-Operation/L&D/Performance Management/Employee Relation & Engagement): Managing the relationship between employees and the organization, handling grievances, conflicts, and promoting a positive work environment conducive to productivity and employee satisfaction
- Track, maintain and analyze trends to develop solutions, programs, and policies related to employee headcount and turnover rates, diversity, equity, and inclusion (DEI), statistics, and talent and performance management
- Developed and executed performance management strategies, enhancing employee engagement and productivity
- (Facilitate performance management: goal setting, evaluations, and feedback) Played a key role in HR operations, handling employee relations, policy implementation, and compliance matters
- Managing HRIS platforms (SAP) to store, retrieve, and analyze employee data efficiently
- This includes maintaining employee records, generating reports, and ensuring compliance with data protection regulations
- Developing strategies and initiatives to foster employee engagement, satisfaction, and retention
- This involves conducting surveys, implementing Reward & Recognition programs, organizing team-building activities, and promoting a positive organizational culture
- Collaborated with stakeholders to design customized training solutions and evaluated program effectiveness
- Assisting in workforce planning, talent management and succession planning to ensure the organization has the right people in the right roles
- Handling the off-boarding process when employees leave the organization voluntarily or involuntarily
- This includes conducting exit interviews, retrieving company property, and facilitating knowledge transfer
- Drive employee engagement initiatives to foster a positive work environment
- Stay current with HR policies to ensure compliance
- Develop and implement comprehensive training programs aligned with organizational objectives
- Collaborate with subject matter experts to identify training needs and design curriculum
- Utilize instructional design principles to create engaging and interactive learning materials, including e-learning modules (Percipio: Gyankosh Portal), instructor-led training materials, and job aids
- Facilitate training sessions for employees at all levels, ensuring effective knowledge transfer and skill development
- Evaluate training effectiveness through assessments, feedback, and performance metrics, and continuously improve programs based on results
- Manage learning management system (LMS) administration, including content uploading, user management, and reporting.
Control Desk Engineer-Operations
Maithon Power Limited (Tata Power & DVC Joint Venture)
Maithon, India
04.2010 - 04.2013
- 525Mw Control room operation, start-ups, shutdowns & continuous monitoring of plant equipment including Boiler, TG, BOP, FOPH
- Lead and supervise Field Operation team during routine and emergency activities
- Handle emergency plant operations and possess strong diagnostic & troubleshooting skills
- Maintain shift operation records; optimize plant parameters for efficiency, and spot problems early
- Oversaw 400KV Switchyard & Switchgear operations, handling maintenance and operation of all electrical equipment
- Conducted load flow studies, monitored voltage control, and prepared daily reports regarding power export/import.
Assistant Engineer
Korea Plant Service & Engineering Co. Ltd, Vedanta Aluminium Company Ltd
Jharsuguda, India
11.2008 - 04.2010
- Conducted maintenance on 220kV switchyard, including bay isolators, SF6 circuit breakers, and lightning arrestors, integrated with SCADA control system for operation
- Produced daily load reports and upheld power factor maintenance
- Implemented safety protocols for power restoration during blackout scenarios
- Proficient in bus relay system for high-speed bus transfer, generator transformer, generator, and bus protection
- Managed maintenance and operation of HT & LT breakers up to 220KV, including troubleshooting control circuitry issues and preventive maintenance for various types including ABB, SHENGDONG, and SIEMENS.
Education
Master of Business Administration (MBA) - Human Resources
Indian Institute of Technology (ISM), Dhanbad
Jharkhand, India 07.2018 - 04.2021
B. Tech - Electrical & Electronics Engineering
College of Engineering Bhubaneswar
Bhubaneswar, India 08.2005 - 09.2008
Diploma - Electrical Engineering
Black Diamond School of Engineering
Jharsuguda, India 06.2001 - 09.2004
Matriculation - Mathematics, English, Science, Geography, History
Bandhabahal High School, Jharsuguda
Jharsuguda, IndiaSkills
Proficient in HRIS platforms such as SAPExcellent communication and interpersonal skills
Experience in facilitating organizational change initiatives and managing transitions to foster a culture of adaptability and resilience
MS Office, MS Excel, Power Point, SAPDemonstrated ability to attract, source, and recruit top talent across various levels and industries
Leadership and team management capabilities
Ability to prioritize tasks and manage multiple projects simultaneously
Proven track record in designing and implementing employee development programs, including training, mentoring, and coaching initiatives
Expertise in establishing performance appraisal systems, providing feedback, and managing performance improvement plans
Detail-oriented with a focus on accuracy and data integrity
Certification
NLP Practitioner Certification Course
Timeline
Team Lead
Tata Power Central Odisha Distribution Limited, A Tata Power & Odisha Govt
10.2021 - Current
Master of Business Administration (MBA) - Human Resources
Indian Institute of Technology (ISM), Dhanbad
07.2018 - 04.2021
Team Lead-Human Resources
Maithon Power Limited (Tata Power & DVC Joint venture)
04.2013 - 09.2021
Control Desk Engineer-Operations
Maithon Power Limited (Tata Power & DVC Joint Venture)
04.2010 - 04.2013
Assistant Engineer
Korea Plant Service & Engineering Co. Ltd, Vedanta Aluminium Company Ltd
11.2008 - 04.2010
B. Tech - Electrical & Electronics Engineering
College of Engineering Bhubaneswar
08.2005 - 09.2008
Diploma - Electrical Engineering
Black Diamond School of Engineering
06.2001 - 09.2004
Matriculation - Mathematics, English, Science, Geography, History
Bandhabahal High School, Jharsuguda