Summary
Overview
Work History
Education
Skills
Certification
Work Achievements
Personal Information
Accomplishments
Work Availability
Interests
Languages
Timeline
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MirzaZaid Baig

MirzaZaid Baig

Lead RPA Developer
Mumbai,MH

Summary

Experienced RPA professional specializing in automation and process optimization. Recognized for implementing efficient RPA solutions that drive innovation. Proven ability to foster team collaboration and adapt to changing project needs. Skilled in bot development, process analysis, and workflow automation.

Overview

11
11
years of professional experience
2012
2012
years of post-secondary education
2
2
Certifications

Work History

Lead RPA Developer

LTIMindtree
07.2022 - Current
  • Identify automation opportunities, feasibility and design solutions.
  • Deliver technical training to new hires and support for new/existing projects.
  • .Doing POC (Proof of Concept) with different Clients.
  • Helping in Production support and working on change request in production bot.
  • Star Performer Award
  • Received 3 appreciation within year with client
  • Numerous Client appreciation for timely project deliveries and short time issue resolution
  • Analyzed complex business processes for potential automation opportunities based on feasibility assessments and cost-benefit analysis results.
  • Ensured data security and compliance by implementing robust controls within the automation framework, safeguarding sensitive information from unauthorized access.

System Analyst

NSEIT
10.2021 - 07.2022
  • Estimate the business requirement and delivered the project with given time.
  • Configuring new automated processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand for others.
  • Setting up automation processes as per PDD, SDD and hand over documents.
  • Enhanced collaboration between IT teams by standardizing communication protocols around system requirements, project progress updates, and change management processes.
  • Provided technical support for end-users, resolving issues promptly and effectively.
  • Developed detailed technical documentation to facilitate knowledge sharing among team members and aid in future troubleshooting efforts.

Assistance Manager-TS

WNS
11.2019 - 10.2021
  • Works with the business and solution architect to analyze the tasks.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Providing support for end-to-end life cycle to automation solution.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Solving issues that arise in day to day running of automated processes and providing quick response and solutions as per required.
  • Expertise on installation and configuration of control room and client in v11.
  • Estimating the effort for every task to accomplish.

Associate Consultant

Ernst and Young LLP
01.2019 - 11.2019
  • Acted as a liaison between stakeholders ensuring open lines of communication throughout project life cycle.
  • Led various projects under guidance and supervision of chief consultant.
  • Responsible for understanding user requirements, designing and developing the project.
  • Design and development of project using Automation anywhere tool v11, VBA, Vb script.
  • Integration testing for end-to-end process.
  • Unit testing for every single task.


Senior Process Associate

Tata Consultancy Services
05.2015 - 01.2019
  • Responsible for understanding user requirements, designing and developing the project.
  • Design and development of project using Automation anywhere tool v10, VBA, Vb script.
  • Integration testing for end-to-end process.
  • Unit testing for every single task.
  • Automated repetitive tasks through implementation of appropriate technology tools, reducing manual workload for the team.
  • Reduced production downtime with regular equipment maintenance and timely issue resolution.
  • Identified and resolved process issues to drive optimal workflow and business growth.

Junior Analyst

Eclerx Pvt Ltd
03.2014 - 05.2015
  • Participated in special projects as assigned by senior leadership team members while maintaining core responsibilities as Junior Analyst.
  • Responsible for understanding user requirements and automate the process.
  • Developed Excel-based financial models to support budgeting and forecasting efforts, leading to better resource planning.
  • Design and development of process using VBA Macro.
  • Unit testing module level.

Education

Bachelor in Science - IT

Skills

Automation Anywhere tool

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Certification

Advance professional Automation Anywhere Tool (A360)

Work Achievements

  • Star Performer Award
  • Received 3 appreciation within year with client
  • Numerous Client appreciation for timely project deliveries and short time issue resolution

Personal Information

Passport Number: L3075662

Accomplishments

  • Achieved 99% by completing Task with accuracy and efficiency.
  • Resolved production issue through regress testing.
  • Supervised team of 8 staff members.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Automation anywhere tool

Power automate tool

Languages

English
Intermediate (B1)
Hindi
Intermediate (B1)

Timeline

Lead RPA Developer

LTIMindtree
07.2022 - Current

System Analyst

NSEIT
10.2021 - 07.2022

Assistance Manager-TS

WNS
11.2019 - 10.2021

Associate Consultant

Ernst and Young LLP
01.2019 - 11.2019

Senior Process Associate

Tata Consultancy Services
05.2015 - 01.2019

Junior Analyst

Eclerx Pvt Ltd
03.2014 - 05.2015

Bachelor in Science - IT

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MirzaZaid BaigLead RPA Developer