Misbahuddin Bari
Chennai
Summary
Infrastructure and system administration professional with over 4 years of experience in managing enterprise environments. Proficient in network troubleshooting, Active Directory administration, access management, VPN technologies, DNS services, and server support. Known for strong analytical skills and rapid problem resolution, ensuring system reliability and security. Currently enhancing expertise in Linux administration, automation, and cloud infrastructure to meet modern enterprise demands.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sr. System Engineer
Cognizant
Chennai
12.2025 - Current
- Delivered technical support and troubleshooting for complex system issues, ensuring timely resolution and system reliability.
- Executed regular system performance monitoring and optimization activities to enhance overall system functionality.
- Utilized tools such as Splunk and SolarWinds to monitor system performance, identifying potential issues for proactive maintenance.
- Performed root cause analysis of problems, documented faults in tracking system and generated daily reports.
- Mentored junior engineers on best practices and system design principles.
Test Engineer
GlobalLogic
06.2024 - 09.2025
- Participated in code reviews to enhance test coverage and coding standards.
- Documented test cases and results, enabling thorough reporting and analysis.
- Identified and addressed gaps in existing automated tests, enhancing overall test reliability.
- Executed cross-browser compatibility testing across multiple versions of Chrome, Firefox, IE, and Edge to ensure consistent user experience.
- Monitored all phases of software development life cycle from requirement gathering until deployment into production environment.
- Implemented test automation procedures for both regression and progression scenarios, powering future implementation of repeatable diagnostics.
Service Desk Analyst 1
Wipro
02.2023 - 06.2024
- Administer and optimize WAN, LAN, and VPN infrastructures, achieving near-perfect network uptime and enhancing overall system performance
- Diagnose and resolve hardware and software issues swiftly, significantly reducing system downtime
- Utilize advanced analytical tools and troubleshooting techniques to boost system reliability and strengthen cybersecurity defenses
- Implement proactive network monitoring and preventive maintenance strategies, effectively minimizing network failures and security breaches
- Manage user access controls and permissions to enforce security policies and mitigate risks of unauthorized access
- Configure and maintain servers, storage systems, and backup solutions, ensuring optimal data integrity and high availability
- Automate routine system administration tasks using scripting languages, enhancing operational efficiency
Customer Support Executive
Sitel
01.2021 - 07.2022
- Provided expert technical support to paid AVG Antivirus users, resolving software, hardware, and VPN-related issues with high efficiency
- Diagnosed and troubleshot complex system and network problems, enhancing customer satisfaction through timely resolutions
- Optimized issue resolution workflows through detailed case logging, decreasing average response time and enhancing service delivery
- Collaborated with cross-functional teams to identify recurring technical issues, contributing to a reduction in repeat support requests
- Assisted in the deployment and configuration of AVG Antivirus updates, ensuring seamless software performance for end-users
Education
B.Tech/B.E. - Electronics/Telecommunication
Misrimal Navajee Munoth Jain Engineering College
Chennai12th - Tamil Nadu, English
Sri Sankara Vidyashramam
Chennai10th - English
RBSQ School
ChennaiSkills
- Linux (Ubuntu, RHEL, CentOS)
- User and Group Management
- File Permissions and Ownership
- SSH and Remote Administration
- Process Management
Certification
- Salesforce Certified Administrator (SCA)
- AI Associate - Salesforce
Timeline
Sr. System Engineer
Cognizant
12.2025 - Current
Test Engineer
GlobalLogic
06.2024 - 09.2025
Service Desk Analyst 1
Wipro
02.2023 - 06.2024
Customer Support Executive
Sitel
01.2021 - 07.2022
B.Tech/B.E. - Electronics/Telecommunication
Misrimal Navajee Munoth Jain Engineering College
12th - Tamil Nadu, English
Sri Sankara Vidyashramam
10th - English
RBSQ School