Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Personal Information
Hobbies and Interests
Personal Information
Generic

Misbah Hassan

Srinagar

Summary

I am a person who has the responsibility of managing the team and providing daily support as well as keeping the ongoing operations of an LMS and trainings stable. I am the one who usually deals with: Defining user roles. Creating learning courses and responsible for the requirement gathering, analysis design content, implementation, training, maintenance and end-user support. In order to provide the employees with the information they require, I create training and courses for them on a weekly, monthly or yearly basis. The creation of that content is only one part of the complex process of monitoring the training activities.

Overview

9
9
years of professional experience
1
1
Certificate

Work History

Sr. Training Project Coordinator

Key2ir Private Limited
Bengaluru
03.2020 - 10.2024
  • Schedule, communicate, and post Zoom sessions, including permissions and event invitations.
  • Perform learning platform administration duties, such as creating course records, uploading content, managing registrations, and creating groups.
  • Managing live events, including recording, attendance, tracking participation, waiting room, troubleshooting, etc.
  • Maintaining the central repository of all the courses and making sure that the latest version of the course is up to date.
  • Coordinate trainer schedules for cohort participation.
  • Providing personal feedback for the learners.
  • Resolved the queries of the participants through emails and chats.
  • Ensuring that the participants are enrolled for the training session on the LMS, and making sure that the facilitator marks the attendance as well.
  • Monthly-based audit on the new participant enrollment, certification, and training sessions concluded.
  • Help the learners with any issues.
  • Takes part in developing the actual course content itself by ensuring that everyone works well together toward a common goal.
  • Must maintain accurate LMS (SuccessFactors) records, and analyze data to measure effectiveness.
  • Scheduled 500+ trainings on different trades.
  • More than 3,200 participants received certification from the training.
  • All the training sessions were scheduled through SuccessFactors and Docebo LMS.
  • You can also define user roles based on job responsibilities and performance.
  • They are also responsible for providing ongoing feedback to the learning and development team to streamline the workflow.

Learning and Training Coordinator

Rooman Technologies Private Limited
Bengaluru
03.2016 - 02.2020
  • Created and maintained user accounts in the Learning Management System for new users.
  • Developed training materials, including tutorials and documentation, to support users of the LMS.
  • Assisted with troubleshooting issues related to the use of the LMS platform.
  • Provided technical support for instructors using the LMS system.
  • Updated content on the LMS platform, based on feedback from instructors or students.
  • Performed regular maintenance tasks to ensure the smooth functioning of the LMS system.
  • Analyzed existing data within the LMS system to identify trends and opportunities for improvement.
  • Managed user permissions and roles within the Learning Management System.

Education

Bachelors of Education - General

University of Kashmir
Srinagar, Jammu And Kashmir
08.2010

Masters - Psychology

University of Kashmir
Srinagar, Jammu And Kashmir
11.2009

Bachelor of Arts - General

Govt. Degree College of Women
Srinagar, Jammu And Kashmir
10.2007

Masters of Education - Education

University of Kashmir
Srinagar
07-2012

Skills

  • Presentation ability
  • Project Management
  • Documentation and reporting
  • Vendor Management
  • Workflow planning
  • Scheduling
  • Training Operations
  • Virtual Training
  • Administrative Support
  • Docebo LMS
  • ILT

Certification

  • A study of mental health among children of working and non-working mothers in Kashmir, including the relationship between social intelligence and self-concept among children of working and non-working mothers in Kashmir
  • A study of mental health among male and female adolescents in relation to the rural-urban dichotomy, a study of social intelligence among children of working and non-working mothers in Kashmir, and a study of self-concept among children of working and non-working mothers in Kashmir
  • A study of thinking and learning style among male and female secondary school students of Kashmir division at H.G.M Azam college of Education, Pune.

Languages

Kashmiri
First Language
English
Upper Intermediate (B2)
B2
Urdu
Upper Intermediate (B2)
B2

Timeline

Sr. Training Project Coordinator

Key2ir Private Limited
03.2020 - 10.2024

Learning and Training Coordinator

Rooman Technologies Private Limited
03.2016 - 02.2020

Bachelors of Education - General

University of Kashmir

Masters - Psychology

University of Kashmir

Bachelor of Arts - General

Govt. Degree College of Women

Masters of Education - Education

University of Kashmir

Personal Information

  • Date of Birth: 06/13/86
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Single

Hobbies and Interests

  • Basket Ball
  • Cooking
  • Cycling
  • Travelling

Personal Information

  • Date of Birth: 06/13/86
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Single
Misbah Hassan