Mishal Mk
Mangalore
Summary
Dynamic Account Manager with a proven track record at Cool Tech Solutions LG, excelling in customer relationship management and strategic planning. Adept at driving revenue growth and enhancing client satisfaction through innovative problem-solving and strong communication skills. Recognized for fostering profitable relationships and leading teams to success.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Account Manager
Cool tech solutions LG
Mangalore
02.2023 - 03.2024
- Reporting and communication
- Problem resolution
- Ensuring customer satisfaction
- Resolving issues
- Profitable relationship
- Driving revenue growth
- Sales growth
- Strategic planning
- Relationship management
- Managed client accounts by addressing inquiries and providing timely solutions.
- Provided training and guidance to new Account Managers.
- Conducted market research to identify potential customers.
- Analyzed client feedback to recommend product or service enhancements to the R&D team.
- Utilized problem-solving skills when dealing with difficult customers.
Education
BBA - Entrepreneurship And Business Analytics With IBM
Yenepoya Institute of Arts Science Commerce And Management
Mangalore 06.2023 - 04.2026
Pre University College - PCMS
St.Aloysius Pre University College
Mangalore 09.2021 - 04.2023
Delhi Public School MRPL
Mangalore Skills
- Customer relationship management
- Human Resources management
- Strategic planning
- Strong communication(verbal and written)
- Market research
- Conflict resolution
- Decision making
- Analytical and critical thinking
- Revenue growth
- Leadership
- Managerial skills
- SEO
- Microsoft excel powerpoint etc
- Time management
- Auditing
- Ethics and integrity
- Teamwork
- Hardworking
- Employee Relations
- Compliance and legal
- Talent acquisition
- Empathy and interpersonal skills
- Listening skill
- Innovation
- Social skills
- Case study
Languages
English
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Kannada
Proficient (C2)
C2
Malayalam
Upper Intermediate (B2)
B2
Tamil
Beginner (A1)
A1
Certification
- Nebosh IGC
- Tata consultancy services
- IBM Intership and training 3 years International business machines
- Human resource analytics
- IBM Developing interpersonal skills
- Active listening:-enhancing communication skills
- Diversity and inclusion:-Developing a strategy
- Introduction to OSHA:- safety standards and compliance
- L&T:-Project-Monitoring and control
Affiliations
- Cricket (zonal under-16)
- Vice president National student union of India
- Athlete
- Social work
- Drawing
- Gymnastic
References
References available upon request.
Timeline
BBA - Entrepreneurship And Business Analytics With IBM
Yenepoya Institute of Arts Science Commerce And Management
06.2023 - 04.2026
Account Manager
Cool tech solutions LG
02.2023 - 03.2024
Pre University College - PCMS
St.Aloysius Pre University College
09.2021 - 04.2023
Delhi Public School MRPL