Results-driven professional with expertise in customer service, appointment scheduling, and cash handling. Demonstrated ability to improve customer satisfaction and foster team collaboration.
Overview
2
2
years of professional experience
Work History
Cashier, Floor Supervisor
drnk
Mumbai
11.2025 - 12.2025
Ensured cash drawer accuracy through meticulous daily reconciliations.
Collaborated with team members to elevate customer experience at drnk.
Executed additional tasks assigned by management to support operations.
Boojee cafe, fort
Service executive
Mumbai
09.2025 - 10.2025
Resolved customer issues swiftly, promoting high levels of satisfaction through friendly service.
Identified customer needs promptly to enhance overall experience.
Collaborated with cross-functional teams to achieve organizational objectives.
Front Desk Receptionist
Acai
Pune
10.2024 - 03.2025
Delivered exceptional service to customers at front desk, fostering positive experiences.
Managed phone inquiries and directed them to appropriate staff members efficiently.
Scheduled appointments while organizing daily operations to enhance workflow.
Responded promptly to customer inquiries via phone and email, maintaining professionalism.
Barista Trainee
Starbucks
Pune
03.2024 - 08.2024
Served high-quality coffee and beverages to customers, ensuring satisfaction.
Executed opening and closing duties, including restocking supplies and cleaning counters.
Conducted daily inspections of brewing equipment for cleanliness and functionality.
President, Board of Directors at Pollution Protection Systems Mumbai Pvt. Ltd.President, Board of Directors at Pollution Protection Systems Mumbai Pvt. Ltd.