Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mishkaa Kawatra

Mumbai

Summary

Results-driven professional with expertise in customer service, appointment scheduling, and cash handling. Demonstrated ability to improve customer satisfaction and foster team collaboration.

Overview

2
2
years of professional experience

Work History

Cashier, Floor Supervisor

drnk
Mumbai
11.2025 - 12.2025
  • Ensured cash drawer accuracy through meticulous daily reconciliations.
  • Collaborated with team members to elevate customer experience at drnk.
  • Executed additional tasks assigned by management to support operations.

Boojee cafe, fort

Service executive
Mumbai
09.2025 - 10.2025
  • Resolved customer issues swiftly, promoting high levels of satisfaction through friendly service.
  • Identified customer needs promptly to enhance overall experience.
  • Collaborated with cross-functional teams to achieve organizational objectives.

Front Desk Receptionist

Acai
Pune
10.2024 - 03.2025
  • Delivered exceptional service to customers at front desk, fostering positive experiences.
  • Managed phone inquiries and directed them to appropriate staff members efficiently.
  • Scheduled appointments while organizing daily operations to enhance workflow.
  • Responded promptly to customer inquiries via phone and email, maintaining professionalism.

Barista Trainee

Starbucks
Pune
03.2024 - 08.2024
  • Served high-quality coffee and beverages to customers, ensuring satisfaction.
  • Executed opening and closing duties, including restocking supplies and cleaning counters.
  • Conducted daily inspections of brewing equipment for cleanliness and functionality.

Education

B.com BFA - Banking And Finance

Bombay Stock Exchange
Mumbai
07-2027

Skills

  • Customer service
  • Team collaboration
  • Appointment scheduling
  • Cash handling

Languages

English, Hindi
Native
Native
Spanish
Advanced (C1)
C1

Timeline

Cashier, Floor Supervisor

drnk
11.2025 - 12.2025

Boojee cafe, fort

Service executive
09.2025 - 10.2025

Front Desk Receptionist

Acai
10.2024 - 03.2025

Barista Trainee

Starbucks
03.2024 - 08.2024

B.com BFA - Banking And Finance

Bombay Stock Exchange
Mishkaa Kawatra