Exploring New Things
Mishthi Agarwal
Human Resources
Kanpur
Summary
Driven and adaptable individual with knack for fostering positive workplace cultures and navigating complex interpersonal dynamics. Well-versed in employee relations and conflict resolution, coupled with strong organizational and communication skills. Committed to driving impactful HR initiatives that enhance employee satisfaction and productivity.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Business Development Executive
Unacademy
05.2025 - 08.2025
- Elevated customer satisfaction, introducing comprehensive feedback system to better address client needs.
- Built relationships with customers and community to promote long term business growth.
- Leveraged social media platforms to increase brand awareness and generate leads.
- Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
Customer Support Administrator
Tech Mahindra
07.2024 - 01.2025
- Provided exceptional service to customers, consistently exceeding performance metrics and maintaining high levels of satisfaction.
- Consistently met or exceeded personal performance goals while also contributing to overall department success in key metrics such as customer satisfaction, response time and issue resolution rate.
Education
BBA -
PSIT The College Of Higher Education
Kanpur, India 04.2001 -
Skills
Business development
Customer relationship management
Lead generation
Relationship building
Decision-making
Team leadership
Excellent listening skills
Relationship building and management
Negotiations
Team building
Presentation development
Operations
Process improvement
Effective negotiator
Team building expertise
Project management
Cost management
Quality control
Sales and marketing
Tableau
MS Excel
MS Power Point
MS word
Power BI
Task Prioritization
Excellent Communication
Interests
Travelling
Basket Ball
Community Service
Meditation
Timeline
Business Development Executive
Unacademy
05.2025 - 08.2025
Customer Support Administrator
Tech Mahindra
07.2024 - 01.2025
BBA -
PSIT The College Of Higher Education
04.2001 -