Misti Walker
Fort Wayne
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sr. Loan Specialist
One Main Financial
11.2023 - Current
- Reduced turnaround time for loan approvals by efficiently managing workload and prioritizing tasks.
- Exceeded sales goals by utilizing exemplary customer service skills.
- Enhanced customer satisfaction levels with clear communication and timely follow-ups on loan applications.
- Developed strong relationships with clients, resulting in increased referrals and repeat business.
- Maintained compliance with industry regulations and company policies during the entire loan process.
- Provided tailored loan solutions that best fit clients'' needs, leading to higher client retention rates.
- Processed payments and applied to customer balances.
- Negotiated with account holders to devise repayment plans
Credit Underwriter
Ruoff Home Mortgage
05.2021 - 08.2023
- Made careful determinations based on skilled analyses of submitted documentation covering credit histories, employment records and current financial status.
- Maintained mortgage program compliance with federal agencies such as VA, HUD and FNMA.
- Balanced risk against profitability to make optimal business decisions
- Monitored pipelines to track and log status of loans.
- Verified integrity of applicants' information to minimize fraud.
- Determined credit risks by reviewing files in advance and comparing data against internal checklists and guidelines.
- Approved or denied loans based on established criteria and underwriting guidelines.
Loan Processor
Mariner Finance
02.2017 - 05.2021
- Reduced turnaround time for loan approvals by efficiently managing workload and prioritizing tasks.
- Exceeded sales goals by utilizing exemplary customer service skills.
- Enhanced customer satisfaction levels with clear communication and timely follow-ups on loan applications.
- Developed strong relationships with clients, resulting in increased referrals and repeat business.
- Maintained compliance with industry regulations and company policies during the entire loan process.
- Provided tailored loan solutions that best fit clients'' needs, leading to higher client retention rates.
Education
High School Diploma -
Wayne High School
Fort Wayne, IN06.2008
Skills
- Data Analysis & Retrieval
- Critical Thinking
- Timing Optimization
- Forward Thinking
- Organization
- Detail Oriented
- Account management
Certification
Credit Life
Credit Disability
Life Insurance License
Timeline
Sr. Loan Specialist
One Main Financial
11.2023 - Current
Credit Underwriter
Ruoff Home Mortgage
05.2021 - 08.2023
Loan Processor
Mariner Finance
02.2017 - 05.2021
High School Diploma -
Wayne High School
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