Adaptable leader with a versatile background in hospitality and property management. Known for effective communication and strong customer relationship management, consistently achieving compliance and operational efficiency.
Overview
24
24
years of professional experience
Work History
Server/Manager
Perkins
Indianapolis
10.2001 - 12.2025
Addressed customer inquiries and resolved complaints effectively and promptly.
Developed and maintained positive relationships with regular customers and community members.
General Manager
Chipotle
Indianapolis
02.2024 - 11.2025
Oversaw daily operations to ensure efficient service and customer satisfaction.
Managed staff training programs to enhance team performance and knowledge.
Ensured compliance with health and safety regulations across all locations.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Leasing Agent
VineBrooks Homes
Indianapolis
04.2021 - 09.2023
Managed tenant inquiries and provided information about available properties.
Processed rental applications and verified tenant qualifications efficiently.
Prepared lease agreements and ensured compliance with company policies.
Coordinated move-in and move-out inspections to maintain property standards.
Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Pharmacy Technician
Methodist Hospital
Indianapolis
05.2011 - 11.2020
Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Prepared sterile compounding and ensured compliance with safety standards.
Senior Patient Care Technician - Student Extern at Community Health Network NorthSenior Patient Care Technician - Student Extern at Community Health Network North