Mitali Arora
Bhopal
Summary
Associate Systems Engineer offering 3+ years of experience in Windows and Vmware. Proficient in Linux and Powershell technology as well. Committed to deliver service requests and incidents for errors or omissions and identifies additional actions required to resolve outstanding issues and promote excellent customer service. Collaborative team player with excellent communication skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Associate System Engineer
Saint-Gobain
Mumbai
09.2022 - Current
Gobaing Problem Management and Root Cause Analysis.
Senior Analyst
Capgemini
Mumbai
10.2020 - 09.2022
- Configuring and installing new servers on ESXI host.
- Performed Vmotion and SVmotion.
- Provided L1/L2 support.
- Monthly patching on all host, identifying and remediating the vulnerability on servers.
- ESXI host upgradation 6.5 to 6.7
- Troubleshooting servers issues from Vmware console.
Education
Bachelor of Engineering - 7.9 CGPA - Information Technology
Sagar Institute of Technology
Bhopal09.2020
HSC - 90% -
Model Higher Secondary School
Bhopal06.2016
SSC - 91.3% -
Model Higher Secondary School
Bhopal04.2014
Skills
- Root Cause Analysis
- Technical Support
- Team player with excellent communication skills
- Troubleshooting
- Initiative and Responsibility
Certification
- AWS Certified Developer- Associate (Validation Number: BXS6EKDBQNQQ1PCR)
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Associate System Engineer
Saint-Gobain
09.2022 - Current
Senior Analyst
Capgemini
10.2020 - 09.2022
Bachelor of Engineering - 7.9 CGPA - Information Technology
Sagar Institute of Technology
HSC - 90% -
Model Higher Secondary School
SSC - 91.3% -
Model Higher Secondary School
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