Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
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Mitali Chavda

Proposal Lead

Summary

Strategic and results-driven Proposal Lead with over 11+ years of experience managing end-to-end proposal development for U.S. Federal, State, Local, and Education (SLED) sectors. Proven track record of delivering compliant, high-quality, and compelling proposals in IT and professional services domains, including IT Managed Services, IT Staffing, Cybersecurity, ServiceNow, and Salesforce solutions. Expert in Contracting Vehicle proposals such as GWACs, IDIQs, BPAs, and GSA Schedules, with a deep understanding of government procurement processes. Adept at leading cross-functional teams, driving storyboarding, compliance, and content strategy, and meeting aggressive deadlines with precision and quality. Skilled in leading cross-functional teams, managing high-volume submissions, and utilizing advanced tools like VisibleThread and QuillBot for content refinement.

Overview

14
14
years of professional experience
6
6
years of post-secondary education
2
2
Certifications

Work History

Proposal Lead

Global Solutions Group, Inc.
06.2021 - Current
  • Team Leadership & Mentorship: Lead proposal development efforts with a team of writers, SMEs, and coordinators; mentor new writers to ensure consistency and quality across submissions.
  • Proposal Strategy & Execution: Oversee the complete proposal lifecycle—kickoffs, compliance matrices, content development, reviews, and timely submission.
  • Bid Strategy: Lead daily bid qualification meetings with leadership to evaluate RFPs and determine Go/No-Go decisions.
  • Contracting Vehicles: Serve as lead for proposals on strategic vehicles such as CIO-SP3, CIO-SP4, GSA IT Schedule 70 & 736, 8(a) STARS III, PACTS III, OASIS+, and NASA SEWP VI.
  • Content Management: Design and manage a centralized content library including reusable templates, boilerplates, and past performance records on SharePoint.
  • Resume Coordination: Maintain a dynamic Resume Requirement Matrix and collaborate with recruiters to source fully compliant resumes.
  • Compliance & Quality: Perform compliance checks, quality edits, and enhancements using VisibleThread and QuillBot for clarity and tone.
  • High-Volume Management: Successfully managed over 200+ bids in a year, contributing significantly to organizational growth and revenue.
  • Multi-Domain Expertise: Led winning proposals across diverse sectors including IT Managed Services, ServiceNow, Salesforce, IT/Non-IT Staffing, Medical Transcription, and Admin Services.

Technical Proposal Writer

Global Solutions Group, Inc.
12.2013 - 05.2021
  • Served as lead writer and proposal coordinator for high-value proposals in IDIQs, Staffing Services, Medical Transcription, Cybersecurity, Perimeter Security, and IT Support Services.
  • Led full proposal development efforts for Federal agencies (DoD – U.S. Army, Air Force, Navy) and State/Local/Commercial clients.
  • Managed and developed responses for RFPs, RFIs, and RFQs, including compliance matrix creation, content drafting, and final reviews.
  • Collaborated with recruitment teams, U.S.-based counterparts, and SMEs to gather technical inputs, resumes, and other submission content.
  • Directed and delivered the complete Smart City Proposal for Surat Municipal Corporation (SMC)—handled teaming, content coordination, stakeholder meetings, and submission.
  • Led the GIETA11 program proposal for the Air Force Civil Engineering Center (AFCEC) over a 2.5-year period—provided technical support and narrative development.
  • Produced marketing content for FutureNet Group including website content, brochures, and a full business plan for the company's EB-5 Visa Program.
  • Recognized for improving proposal quality by developing innovative concepts, driving compliance, and generating award-winning content.
  • Maintained rigorous proposal schedules and consistently met tight deadlines while ensuring content accuracy and alignment with solicitation requirements.

Operations Manager

Quasar InfoTech
05.2013 - 11.2013
  • Managed and trained a team of 20+ data entry staff, overseeing accuracy, productivity, and workflow efficiency.
  • Conducted proofreading and quality control of large data sets to ensure error-free submissions.
  • Resolved team queries and provided real-time guidance and support to ensure smooth operations.
  • Maintained and updated staff attendance tracking systems, and monitored in-out logs for shift management.
  • Engaged in freelance technical/content writing, including SEO content, brochures, and proofreading assignments, sharpening editorial and documentation skills prior to entering the proposal writing field.

Lecturer (IT)

Parul Institute of Engineering and Technology
11.2012 - 05.2013
  • Taught Data Structures, Computer Networks, and Communication Skills to undergraduate engineering students.
  • Delivered lessons using differentiated instruction methods, integrating audio-visual aids to address diverse learning styles.
  • Provided individualized support and remediation to ensure students met expected academic performance levels.
  • Encouraged analytical thinking and practical understanding of core computing concepts, fostering strong technical foundations.

Technical Writer & Trainer

Elitecore Technologies Pvt. Ltd.
01.2011 - 10.2012
  • Conducted training for cross-functional teams and new hires on EliteAAA Authentication Software covering installation, configuration, and module implementation.
  • Delivered training sessions through webinars and audio-visual media, improving knowledge transfer and adoption.
  • Collaborated with development and QA teams to gather source material and validate training content.
  • Created and maintained technical documentation for EliteAAA including: Product User Guides, Installation Guides, O&M Manuals, Quick Start Guides, UAT Docs, and Training Presentations.
  • Drafted GUI help texts, and developed product architecture diagrams, data flow diagrams, and process flows using MS Visio.
  • Executed test cases, identified bugs, and supported POC (Proof of Concept) activities with clients via TeamViewer.
  • Played a vital role in ensuring product usability through clear, structured, and visually supported documentation.

Education

Bachelor of Information Technology - software engineering, computer networks, data structures

Parul Institute of Engineering and Technology
01.2006 - 01.2010

Higher Secondary Education - Science Stream

Divine Buds English School
01.2014 - 01.2016

Skills

Federal & SLED Proposal Management

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Certification

Google IT Support Professional Certificate (v2), Coursera, 06/01/25

Accomplishments

  • Successfully led and submitted 200+ bids in under a year, generating substantial revenue and growth opportunities for the organization.
  • Delivered winning proposals across multiple domains including IT Managed Services, Cybersecurity, Digital Transformation (ServiceNow/Salesforce), Administrative Services, IT/Non-IT Staffing.

Timeline

Proposal Lead

Global Solutions Group, Inc.
06.2021 - Current

Higher Secondary Education - Science Stream

Divine Buds English School
01.2014 - 01.2016

Technical Proposal Writer

Global Solutions Group, Inc.
12.2013 - 05.2021

Operations Manager

Quasar InfoTech
05.2013 - 11.2013

Lecturer (IT)

Parul Institute of Engineering and Technology
11.2012 - 05.2013

Technical Writer & Trainer

Elitecore Technologies Pvt. Ltd.
01.2011 - 10.2012

Bachelor of Information Technology - software engineering, computer networks, data structures

Parul Institute of Engineering and Technology
01.2006 - 01.2010

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