Mitali Dhanoria

March 2024 - Current

• Working as a MS Dynamics CRM developer for Autonomous Mobile Robot.
• A good knowledge of Power Platform tool (Power BI, Power Pages and Power Automate).
• Setup of the Dynamics instances and managing user access and management.
• Developed and deployed custom solutions for Marketing, Sales and Customer Service module of D365.
• Took up the data migration task across different D365 environments.
• Created Business Process Flow and Power Automate Flow for business use-case.
• Integrated our web application (customer portal) with MS Dynamics CRM.
• Took up other integration tasks as well such as Jira, Sharepoint, Outlook, MS Teams within MS Dynamics.
• Prepared reports and dashboard using Power BI.
• Gave multiple training to colleagues and CRM customers and helped them onboarding.
• Maintained a detailed technical documentation for reference.

April 2022- Feb 2024

• Worked on an open-source application based on .NET Core Web API
• Programming language used is C#.
• A project focusing an administration system that manages data for customers to bill services usage.
• Assisted in performing billing runs and invoicing customers every month.
• Configured and deployed code in staging and production environment.
• Troubleshooting and fixing code bugs
• Performed functional testing on the application.
• Designed and developed a RESTful API using Java springboot framework.
• Proficient in designed patterns and Object oriented Programming.
• Writing of Technical documentation