Mitali Gandhi
Associate Technical Product Manager
Indore,MP
Summary
Product management professional with a track record of launching customer-facing solutions, optimizing costs, and leading cross-functional teams. Adept at agile delivery, user-centric design, and aligning strategy with business goals.
Overview
4
4
years of professional experience
Work History
Associate Technical Product Manager
Bajaj Finserv Health Limited (BFHL)
01.2024 - Current
- Improved communication delivery 80% → 92%, cut support calls by 46%, drove New Chat Bot adoption.
- Contributed to Cost NSM: saved ₹25K/month (bot sunset), 20% ops reduction (handle consolidation), ₹75K/month (template migration).
- Analyzed metrics to measure product performance.
- Suggested & delivered automation improvements (DIY email creator, onboarding portal, UAT suite).
- Led WhatsApp bot vendor migration; managed delivery for AMBIT, Avance, BFL, BAGIC.
- Streamlined product development processes for faster release cycles and better user experience.
Product Marketing Intern
ZORP
02.2023 - 12.2023
- Co-led Product Hunt launches, boosting acquisition.
- Increased impressions by 95% via SEO & targeted campaigns.
- Designed website (Webflow + Framer AI) & created marketing assets (teasers, posters, brochures).
- Participated in brainstorming sessions to generate innovative marketing ideas that aligned with business goals.
- Evaluated the success of digital advertising efforts in driving traffic to landing pages using A/B testing techniques.
Technical PM Intern
TDPVista
Bhopal
04.2021 - 10.2022
- Co-developed TDPVista Studios & Whiltor websites with 3D/visual branding.
- Produced digital assets, posters & social creatives to enhance UX.
Education
B.Tech - IT
University Institue of Technology, RGPV
Bhopal, India01.2024
Higher Secondary (Class 12, PCM) - PCM
Indore Public School
Indore01.2019
Skills
Product Management: Lifecycle, Roadmaps, Backlog, Requirements, Refinement
Delivery: Agile/Scrum, RCA, Sprint Planning, Grooming
Analytics: Funnel Analysis, A/B Testing, Dashboards
Design: Wireframing, Prototyping (Figma, Canva), Branding
Tools: Azure Boards, Jira, Notion, Webflow, Framer AI, Adobe Suite
Strengths: Leadership, Stakeholder Management, Customer-Centric Thinking
Awards & LEADERSHIP
Awards in BFHL: Sharp Shark Award (2025), Limelight Award (2025), 2nd Place – Design Master Challenge (AI, Bajaj)., Hackathon: 2nd Prize, State-level Hackathon (featured in newspaper)., Lead Roles in College: Placement Coordinator (50+ drives for 600+ students), E-Cell RGPV (trained 120+), TEDx RGPV Media Exec.
Timeline
Associate Technical Product Manager
Bajaj Finserv Health Limited (BFHL)
01.2024 - Current
Product Marketing Intern
ZORP
02.2023 - 12.2023
Technical PM Intern
TDPVista
04.2021 - 10.2022
B.Tech - IT
University Institue of Technology, RGPV
Higher Secondary (Class 12, PCM) - PCM
Indore Public School