Summary
Overview
Work History
Education
Skills
Awards & LEADERSHIP
Timeline
Generic

Mitali Gandhi

Associate Technical Product Manager
Indore,MP

Summary

Product management professional with a track record of launching customer-facing solutions, optimizing costs, and leading cross-functional teams. Adept at agile delivery, user-centric design, and aligning strategy with business goals.

Overview

4
4
years of professional experience

Work History

Associate Technical Product Manager

Bajaj Finserv Health Limited (BFHL)
01.2024 - Current
  • Improved communication delivery 80% → 92%, cut support calls by 46%, drove New Chat Bot adoption.
  • Contributed to Cost NSM: saved ₹25K/month (bot sunset), 20% ops reduction (handle consolidation), ₹75K/month (template migration).
  • Analyzed metrics to measure product performance.
  • Suggested & delivered automation improvements (DIY email creator, onboarding portal, UAT suite).
  • Led WhatsApp bot vendor migration; managed delivery for AMBIT, Avance, BFL, BAGIC.
  • Streamlined product development processes for faster release cycles and better user experience.

Product Marketing Intern

ZORP
02.2023 - 12.2023
  • Co-led Product Hunt launches, boosting acquisition.
  • Increased impressions by 95% via SEO & targeted campaigns.
  • Designed website (Webflow + Framer AI) & created marketing assets (teasers, posters, brochures).
  • Participated in brainstorming sessions to generate innovative marketing ideas that aligned with business goals.
  • Evaluated the success of digital advertising efforts in driving traffic to landing pages using A/B testing techniques.

Technical PM Intern

TDPVista
Bhopal
04.2021 - 10.2022
  • Co-developed TDPVista Studios & Whiltor websites with 3D/visual branding.
  • Produced digital assets, posters & social creatives to enhance UX.

Education

B.Tech - IT

University Institue of Technology, RGPV
Bhopal, India
01.2024

Higher Secondary (Class 12, PCM) - PCM

Indore Public School
Indore
01.2019

Skills

Awards & LEADERSHIP

Awards in BFHL: Sharp Shark Award (2025), Limelight Award (2025), 2nd Place – Design Master Challenge (AI, Bajaj)., Hackathon: 2nd Prize, State-level Hackathon (featured in newspaper)., Lead Roles in College: Placement Coordinator (50+ drives for 600+ students), E-Cell RGPV (trained 120+), TEDx RGPV Media Exec.

Timeline

Associate Technical Product Manager

Bajaj Finserv Health Limited (BFHL)
01.2024 - Current

Product Marketing Intern

ZORP
02.2023 - 12.2023

Technical PM Intern

TDPVista
04.2021 - 10.2022

B.Tech - IT

University Institue of Technology, RGPV

Higher Secondary (Class 12, PCM) - PCM

Indore Public School
Mitali GandhiAssociate Technical Product Manager