Aman Khan
Motihari
Summary
Accomplished leader with expertise in team leadership and inventory management, honed at Reliance Digital. Proven track record in enhancing operational efficiency and staff training. Successfully managed and mentored teams, driving productivity and customer satisfaction. Adept at implementing strategic solutions, resulting in a 20% increase in workflow efficiency.
Overview
5
5
years of professional experience
2022
2022
years of post-secondary education
Work History
Department Manager
Reliance Digital
Motihari
08.2023 - Current
- Managed daily operations to ensure smooth workflow and team efficiency.
- Trained and mentored staff on best practices and company policies.
- Oversaw inventory management, ensuring proper stock levels and organization.
Store Manager
Aditya Vision Ltd
Dhaka
08.2021 - 02.2023
- Managed daily store operations and ensured efficient workflow.
- Trained and supervised team members on customer service standards.
- Oversaw inventory management and product placement strategies.
Customer Service Representative
Reliance Digital
Motihari
03.2020 - 07.2021
- Assisted customers with product inquiries and troubleshooting issues.
- Processed customer orders and returns efficiently and accurately.
- Managed customer complaints, ensuring timely resolutions and satisfaction.
Education
Bachelor of Civil Engineering - Civil Engineering
Integral University
Lucknow, India 06.2018 - 07.2021
Intermediate Certificate - Science
Munshi Singh College
Motihari 04.2016 - 06.2018
Jeewan Public School
Motihari, IndiaSkills
- Team leadership
- Staff training
- Inventory management
- Operational efficiency
Timeline
Department Manager
Reliance Digital
08.2023 - Current
Store Manager
Aditya Vision Ltd
08.2021 - 02.2023
Customer Service Representative
Reliance Digital
03.2020 - 07.2021
Bachelor of Civil Engineering - Civil Engineering
Integral University
06.2018 - 07.2021
Intermediate Certificate - Science
Munshi Singh College
04.2016 - 06.2018
Jeewan Public School