Cooking
MITALI SETHI
Summary
Marketing Assistant with a background in office administration seeking a dynamic role to leverage expertise. Proficient in administrative tasks, marketing initiatives, and client communication. Holds certifications in Salesforce Marketing Cloud and SEO. Exceptional multitasker with strong communication skills and a commitment to achieving organizational objectives.
Overview
6
6
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Marketing Assistant
Plantica Institute
2 2023 - Current
- Perform administrative tasks related to marketing initiatives, including data entry, reporting, project management, and client communication
- Conduct lead hunting and data mining activities to identify potential prospects
- Manage social media accounts on Instagram and Facebook
- Knowledge of keyword research and on-page and off-page optimization
- Contribute innovative ideas to bolster marketing efforts and drive brand growth
- Develop a content calendar and schedule posts to maintain a consistent online presence
- Work closely with the SEO team and other departments to achieve common goals and deliver exceptional results
- Prepare and edit correspondence, reports, and presentations using Microsoft Office Suite
- Collaborate with team members to support various administrative tasks and projects
- Conduct research on industry trends and competitors to support strategic decision-making
- Contribute to building and maintaining positive relationships with clients and partners.
Office Administrative Assistant
Marketing Automation Canada
05.2022 - 01.2023
- Assisted Office and HR Manager in the performance of their duties including office operations, and the maintenance of equipment and systems
- Prepared weekly, monthly, and ad-hoc reports
- Assisted with reviewing and sending monthly client invoices
- Assisted with accounts receivable, receivable insurance claims
- Assisted the team with sending client contracts and estimates, using the digital signing tool
- Maintained inventory of office supplies and equipment, ensured kitchenettes, workstations and meeting rooms are in working condition
- Assisted with any computer purchase needs, software purchase needs
- Coordinated meetings, conferences and travel arrangements as needed
- Handle student fees and confidential information with care
- Keep records of reports and documents and make changes wherever necessary
- Organized and ran team social events both virtual and in-person
- Provided other support functions needed by team members as they arose.
Office Administrative Assistant
Kumon North America
10.2019 - 05.2022
- Develop and manually maintain the filing system which includes data of student and parent details in an online portal
- Run daily inspections prior to opening/closing ensuring all company standards were met
- Acts as spokesperson for the organization by attending calls/enquiries from parents and scheduling and booking appointments for new leads
- Manually compile, organize and submit progress reports monthly
- Organize daily schedules for students and primary instructors as per subjects and days
- Order and maintain office supplies and inventory for the center
- Train new employees and supervise office procedures
- Communicate with the team regarding the work and lead the team
- Able to manage various tasks and work under pressure to meet the deadlines
- Coordinate with other team members to ensure smooth functioning at the workplace
- Able to work independently and in a team as per the demand
- Flexible in work schedules and offer services accordingly
- Prepare bi-weekly reports to understand the process of improvements and the solutions
- Enter student information into the Kumon database, prepare certificates for students and make changes wherever necessary
- Handle student fees and confidential information with care
- Keep records of reports and documents and make changes wherever necessary
- Proficient with MS Excel, Power Point, Word and Outlook
- Compile and assess data into reports to study behavioral progress.
Teaching Assistant
Kumon North America
10.2020 - 03.2022
- Assisted students' ages 4 to 18 in mathematics and reading
- Maintained a positive learning environment
- Graded hundreds of worksheets daily and evaluated student performance
- Answered students' questions relating to their work assignments
- Analyzed the pathway of advancement of learners
- Filed and organized worksheets appropriately.
Executive Secretary
Lakshit Enterprises
05.2018 - 05.2019
- Welcomed visitors in a warm and friendly manner
- Kept detailed and accurate records of visitors requests and of calls received
- Operated and maintained standard office equipment on a regular basis
- Organized and managed the office meetings according to schedules
- Maintained the general office filing system
- Answered phone calls and emails in a polite and friendly manner
- Maintained the reception area in a clean and tidy manner at all times
- Took inventory of supplies and restocked as needed
- Reviewed items of note to determine what needed to be communicated to staff in subsequent shifts
- Communicated with the vendors and suppliers in a constructive manner
- Reviewed and discussed the performance reports monthly with higher management and gave the necessary feedback
- Paid attention to detail to rectify any chances of errors
- Used strong problem solving skills to ensure action plans fell into place
- Handled confidential information of people involved
- Trained and assisted other employees at the workplace.
Education
Graduate Certificate in IT -
Algoma University
09.2019 - 03.2020
Bachelor of Computer Applications - undefined
St. Bede's College - Himachal Pradesh University
06.2015 - 06.2018
Skills
Administrative: Office coordination, scheduling, facilities management
Software: Microsoft Office Suite, Google Drive, Ksis (Internal Software Used by Kumon), Harvest, SignNow, QuickBooks Online, Adobe Photoshop, Adobe Acrobat Reader
Marketing Tools: Salesforce Marketing Cloud, SEO
Communication: Written and verbal communication, attention to detail
Knowledge of HTML & SQL
Other: Ability to work well under pressure, multitasking, digital platforms proficiency
Social Media Marketing
Scheduling
Time Management
Marketing
Team Collaboration
Relationship Building
Customer Engagement
Meeting Preparation
Project Support
Records coordination
Market Research
Marketing Strategies
Office Administration
Punctual and Reliable
Advertising
Report creation
Administrative office operations
Calendar Management
Administrative Support
Meeting Support
Awards
- Certificate in Communication Skills and Personality Development
- Performance Certificate in Problem Solving
- Certificate of first position in college
- Certificate Of Participation in Android Workshop by IIT Bhubaneswar
Certification
SEO Certification
Quote
Fall seven times; stand up eight.
Japanese proverb
Interests
Sketching
Timeline
SEO Certification
02-2024
Salesforce Marketing Cloud Email Specialist Certification
09-2023
Office Administrative Assistant
Marketing Automation Canada
05.2022 - 01.2023
Teaching Assistant
Kumon North America
10.2020 - 03.2022
Office Administrative Assistant
Kumon North America
10.2019 - 05.2022
Graduate Certificate in IT -
Algoma University
09.2019 - 03.2020
Executive Secretary
Lakshit Enterprises
05.2018 - 05.2019
Bachelor of Computer Applications - undefined
St. Bede's College - Himachal Pradesh University
06.2015 - 06.2018
Marketing Assistant
Plantica Institute
2 2023 - Current