Summary
Overview
Work History
Education
Skills
Awards
Certification
Quote
Interests
Timeline
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MITALI SETHI

MITALI SETHI

Summary

Marketing Assistant with a background in office administration seeking a dynamic role to leverage expertise. Proficient in administrative tasks, marketing initiatives, and client communication. Holds certifications in Salesforce Marketing Cloud and SEO. Exceptional multitasker with strong communication skills and a commitment to achieving organizational objectives.

Overview

6
6
years of professional experience
2
2
Certifications
3
3
Languages

Work History

Marketing Assistant

Plantica Institute
2 2023 - Current
  • Perform administrative tasks related to marketing initiatives, including data entry, reporting, project management, and client communication
  • Conduct lead hunting and data mining activities to identify potential prospects
  • Manage social media accounts on Instagram and Facebook
  • Knowledge of keyword research and on-page and off-page optimization
  • Contribute innovative ideas to bolster marketing efforts and drive brand growth
  • Develop a content calendar and schedule posts to maintain a consistent online presence
  • Work closely with the SEO team and other departments to achieve common goals and deliver exceptional results
  • Prepare and edit correspondence, reports, and presentations using Microsoft Office Suite
  • Collaborate with team members to support various administrative tasks and projects
  • Conduct research on industry trends and competitors to support strategic decision-making
  • Contribute to building and maintaining positive relationships with clients and partners.

Office Administrative Assistant

Marketing Automation Canada
05.2022 - 01.2023
  • Assisted Office and HR Manager in the performance of their duties including office operations, and the maintenance of equipment and systems
  • Prepared weekly, monthly, and ad-hoc reports
  • Assisted with reviewing and sending monthly client invoices
  • Assisted with accounts receivable, receivable insurance claims
  • Assisted the team with sending client contracts and estimates, using the digital signing tool
  • Maintained inventory of office supplies and equipment, ensured kitchenettes, workstations and meeting rooms are in working condition
  • Assisted with any computer purchase needs, software purchase needs
  • Coordinated meetings, conferences and travel arrangements as needed
  • Handle student fees and confidential information with care
  • Keep records of reports and documents and make changes wherever necessary
  • Organized and ran team social events both virtual and in-person
  • Provided other support functions needed by team members as they arose.

Office Administrative Assistant

Kumon North America
10.2019 - 05.2022
  • Develop and manually maintain the filing system which includes data of student and parent details in an online portal
  • Run daily inspections prior to opening/closing ensuring all company standards were met
  • Acts as spokesperson for the organization by attending calls/enquiries from parents and scheduling and booking appointments for new leads
  • Manually compile, organize and submit progress reports monthly
  • Organize daily schedules for students and primary instructors as per subjects and days
  • Order and maintain office supplies and inventory for the center
  • Train new employees and supervise office procedures
  • Communicate with the team regarding the work and lead the team
  • Able to manage various tasks and work under pressure to meet the deadlines
  • Coordinate with other team members to ensure smooth functioning at the workplace
  • Able to work independently and in a team as per the demand
  • Flexible in work schedules and offer services accordingly
  • Prepare bi-weekly reports to understand the process of improvements and the solutions
  • Enter student information into the Kumon database, prepare certificates for students and make changes wherever necessary
  • Handle student fees and confidential information with care
  • Keep records of reports and documents and make changes wherever necessary
  • Proficient with MS Excel, Power Point, Word and Outlook
  • Compile and assess data into reports to study behavioral progress.

Teaching Assistant

Kumon North America
10.2020 - 03.2022
  • Assisted students' ages 4 to 18 in mathematics and reading
  • Maintained a positive learning environment
  • Graded hundreds of worksheets daily and evaluated student performance
  • Answered students' questions relating to their work assignments
  • Analyzed the pathway of advancement of learners
  • Filed and organized worksheets appropriately.

Executive Secretary

Lakshit Enterprises
05.2018 - 05.2019
  • Welcomed visitors in a warm and friendly manner
  • Kept detailed and accurate records of visitors requests and of calls received
  • Operated and maintained standard office equipment on a regular basis
  • Organized and managed the office meetings according to schedules
  • Maintained the general office filing system
  • Answered phone calls and emails in a polite and friendly manner
  • Maintained the reception area in a clean and tidy manner at all times
  • Took inventory of supplies and restocked as needed
  • Reviewed items of note to determine what needed to be communicated to staff in subsequent shifts
  • Communicated with the vendors and suppliers in a constructive manner
  • Reviewed and discussed the performance reports monthly with higher management and gave the necessary feedback
  • Paid attention to detail to rectify any chances of errors
  • Used strong problem solving skills to ensure action plans fell into place
  • Handled confidential information of people involved
  • Trained and assisted other employees at the workplace.

Education

Graduate Certificate in IT -

Algoma University
09.2019 - 2020.03

Bachelor of Computer Applications - undefined

St. Bede's College - Himachal Pradesh University
06.2015 - 2018.06

Skills

Administrative: Office coordination, scheduling, facilities management

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Awards

  • Certificate in Communication Skills and Personality Development
  • Performance Certificate in Problem Solving
  • Certificate of first position in college
  • Certificate Of Participation in Android Workshop by IIT Bhubaneswar


Certification

SEO Certification

Quote

Fall seven times; stand up eight.
Japanese proverb

Interests

Cooking

Sketching

Timeline

SEO Certification

02-2024

Salesforce Marketing Cloud Email Specialist Certification

09-2023

Office Administrative Assistant

Marketing Automation Canada
05.2022 - 01.2023

Teaching Assistant

Kumon North America
10.2020 - 03.2022

Office Administrative Assistant

Kumon North America
10.2019 - 05.2022

Graduate Certificate in IT -

Algoma University
09.2019 - 2020.03

Executive Secretary

Lakshit Enterprises
05.2018 - 05.2019

Bachelor of Computer Applications - undefined

St. Bede's College - Himachal Pradesh University
06.2015 - 2018.06

Marketing Assistant

Plantica Institute
2 2023 - Current
MITALI SETHI