Mitaly Jangid
Gurugram
Summary
Strategic Senior Executive - Healthcare IT with expertise in HIS implementation and L2/L3 production support. Manages end-to-end deployments, covering configuration, UAT, go-live, and post-implementation support. Specializes in troubleshooting, workflow optimization, and end-user training across clinical modules. Experienced in DICOM workflows, LIS integration, and vendor coordination, ensuring compliance and enhancing data accuracy and healthcare delivery.
Overview
3
3
years of professional experience
Work History
Senior Executive - HIS (Information & Technology)
Shree Guru Gobind Singh Tricentenary Hospital
Gurugram
03.2026 - Current
- Led end-to-end HIS implementation, including system configuration, module setup, testing, and successful go-live execution across hospital departments.
- Delivered L2/L3 production support, resolving critical issues and ensuring 24×7 system availability.
- Managed live system operations to ensure seamless workflows across OPD, IPD, billing, pharmacy, and laboratory modules.
- Led integration projects for patient portal, doctor app, and patient mobile app, enhancing patient engagement and satisfaction.
- Implemented Laboratory Machine Interface (LIS integration) for automated reporting and improved diagnostic accuracy.
- Coordinated UAT testing, bug fixes, and system enhancements with vendors and internal teams to improve system reliability.
- Ensured seamless data flow and interoperability between HIS and third-party applications.
- Provided real-time troubleshooting, minimizing downtime and improving system performance.
Executive -HIS (Information Technology)
Sharda Hospital & ShardaCare - Health City
Greater Noida
07.2024 - 03.2026
- Implemented Akhil Miracle HIS for comprehensive hospital management from patient registration to discharge.
- Resolved daily technical issues within Hospital Information System (HIS) to maintain operational continuity.
- Conducted user training sessions on HIS modules, enhancing operational efficiency.
- Performed daily, weekly, and monthly project reviews to monitor HIS implementation progress.
- Collaborated with Akhil's backend team to troubleshoot and resolve backend challenges.
- Executed thorough Web Appointment & PACS testing, ensuring minimal defect leakage and robust system stability at go-live.
- Configured PACS facility segregation, achieving complete master coverage and successful audit validation.
- Created and managed HIS user IDs while facilitating database maintenance.
Trainee - Information & Technology
Medanta - The Medicity
Gurugram
08.2023 - 02.2024
- Delivered user training for Hospital Information System (HIS) to enhance understanding.
- Executed testing of new patches in UAT, verifying module performance.
- Responded to user calls about HIS issues, ensuring prompt resolution.
- Prepared for HIS on a daily basis.
Education
Master's of Computer Application -
Banasthali Vidyapith
Jaipur, Rajasthan07-2023
Bachelor of Science -
Indira Gandhi University
Rewari, Haryana10-2020
Skills
- Hospital Information System (HIS) Implementation & Support
- Advanced Troubleshooting & Issue Resolution (L2/L3 Support)
- Regulatory Compliance & NMC Standards Management
- Healthcare Workflow Optimization (OPD, IPD, Billing, Lab)
- DICOM Workflows & Medical Imaging Integration (PACS)
- End-User Training & Module Deployment
- Vendor Coordination & Stakeholder Management
- Application Testing (UAT, SIT) & Quality Assurance
- User Access Management & Administration
- Database Management (SQL, Data Validation, Reporting)
- Change Management & System Enhancements Implementation
- Incident Management & Production Support (24×7 Environment)
- System Integration (LIS, Patient Portal, Mobile Apps)
- Process Improvement & Operational Efficiency Enhancement
Timeline
Senior Executive - HIS (Information & Technology)
Shree Guru Gobind Singh Tricentenary Hospital
03.2026 - Current
Executive -HIS (Information Technology)
Sharda Hospital & ShardaCare - Health City
07.2024 - 03.2026
Trainee - Information & Technology
Medanta - The Medicity
08.2023 - 02.2024
Master's of Computer Application -
Banasthali Vidyapith
Bachelor of Science -
Indira Gandhi University