Mitchel Swartzentruber
Odon
Summary
Dynamic and customer-focused professional with extensive experience at Giant Oil, excelling in cash management and conflict resolution. Proven ability to enhance customer satisfaction and drive sales through effective communication and product recommendations. Skilled in maintaining accuracy in cash handling and fostering relationships to encourage repeat business.
Punctual and honest as a cashier with solid background in customer service environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Looking to expand my portfolio
Overview
15
15
years of professional experience
Work History
Cashier
Giant Oil
08.2021 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Used POS system to enter orders, process payments and issue receipts.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Learned duties for various positions and provided backup at key times.
Farm Hand
Bunkum Valley Farms LLC
08.2011 - 01.2021
- Maintained condition of stock animals for the farm
- Exercised appropriate safety and environmental protocols when working on the farm.
- Observed animals and notified supervisor of signs of illness.
- Examined animals for signs of sickness and overall herd health.
- Oversaw feeding, watering and health monitoring of pigs, prioritizing health and wellness.
- Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
- Worked on maintenance and equipment that needed repairs.
- Got the necessary certifications to work on the farm for both medical and sales of livestock.
Education
High School Diploma -
North Daviess High School
Odon, INNo Degree - History
Kentucky Christian University
Grayson, KY05-2012
Skills
- Product restocking
- Drawer balanceing
- Cash management
- Guest inquiries
- Cash handling expertise
- Clear communication
- Data entry
- Conflict resolution
- Loss prevention
- ID verification
- Customer service
- Time management skills
- Money handling
- Basic math
- Written and verbal communication
Timeline
Cashier
Giant Oil
08.2021 - Current
Farm Hand
Bunkum Valley Farms LLC
08.2011 - 01.2021
High School Diploma -
North Daviess High School
No Degree - History
Kentucky Christian University