Summary
Overview
Work History
Education
Skills
Education
Personal Information
Accomplishments
Software
Certification
Timeline
CustomerServiceRepresentative
Mitesh Prajapati

Mitesh Prajapati

Murex SME || Infrastructure || Configuration || Release Manager

Summary

Specialized IT Professional Murex architecture SME (Mx v2.11 and v3.1) focused on expert support of IT Treasury Banking system and application rollouts, from planning through day-to-day Management. Over 17 years in Information Technology support and Release Manager roles involving large-scale, distributed environments. Successful track record leading implementation processes, roadmapping and risk assessment for Application Migrations and projects.

Overview

18
18
years of professional experience
3
3
Certifications

Work History

Technical Migration Lead, UCO Bank

Aurionpro Solutions Ltd.
Mumbai, India
02.2024 - Current
  • Creating a testing strategy plan for Application Project Migration.
  • Preparation inventory list of all the servers, applications, and supporting technologies available for bank.
  • Listing network specifications, including connections and dependency bonds between applications.
  • Gathering Statistical data on the application performance and load.
  • Confluence and documentation preparation for Migration's need to be addressed during application migration.
  • Training to use new Application for bank employees.

Murex Release and Configuration Manager, DBS Bank

Luxoft Solutions Pvt. Ltd.
Singapore
11.2018 - 12.2023
  • Act as the gate keeper to approve or reject change requests.
  • Conduct Daily/Weekly/Monthly change reviews on normal and expedited (urgent) Change request.
  • Aligned change management procedures with organizational objectives, facilitating smooth updates without disruption.
  • Supported the successful migration of legacy systems by meticulously managing configurations throughout the transition period.
  • Troubleshot complex issues arising from misconfigurations promptly, minimizing potential impact on business operations.
  • Keeping tab on all the code reversion from Bitbucket branches are done by the developers.
  • Established robust version control systems to track and manage software changes effectively, reducing errors during deployment.
  • Supervised work of programmers, designers and technicians, assigned tasks and monitored performance against targets.
  • Managed complex configuration projects, consistently meeting deadlines and ensuring high-quality deliverables.
  • Implemented efficient configuration management processes, resulting in improved system stability and reduced production downtime.

Murex Release and Configuration Manager, UOB Bank

Optimum Solution Pvt. Ltd
Singapore
11.2017 - 11.2018
  • Config management in UOB, Singapore for multiple product roll outs (FRTB, UOB Malaysia, CEQD R2, UOB China, CEQDR3, Hong Kong, Korea, Taiwan, and Indonesia).
  • Refreshing and preparation of new environments from Production to UAT and SIT environment according requirement from users.
  • Coordination with Vendor for New version upgrades, Bug fixes.
  • Handling the Infrastructure for all the Production, UAT & SIT servers.
  • Meeting configuration implementation deadlines for testing and UAT cycles.
  • Coordinating, preparing, and arranging environment for MOCK run.
  • Liaising and gathering configuration requirements from BA and Users alike to resolve issues and addressing JIRA tickets.
  • Establish and main stability and integrity of the configuration in Mx 3.1, maintaining artifacts, versions to keep track of change.

Technical Project Leader, SBI Bank

DerivIT Solution Pvt. Ltd.
Mumbai, India
08.2015 - 10.2017
  • Handling Murex version Upgrade (Mx v28 to Mx v35).
  • Performing all the Technical Binary upgrade for Production, UAT and SIT servers.
  • Daily Batch Process monitoring (EOD) and resolution of any exceptions / failures.
  • Performance monitoring – daily reporting of various system statistics and acting on any issues proactively.
  • Regular health check-up and maintenance procedures for Application and Database Cleanup / Purge activities.
  • Creation and maintenance of Murex environment (App and Database) for DB monitoring activity on regular interval basis.
  • Provide information to auditors as and when required by the Bank.
  • Developed strong relationships with cross-functional teams to facilitate effective communication and collaboration throughout the production process.
  • Actively participated in facility audits conducted by regulatory authorities, demonstrating compliance with industry standards and best practices.

Senior IT Project Manager, UOB Bank

Optimum Solution Pvt. Ltd
Singapore
11.2014 - 08.2015
  • Handling all migration start to end process of RHEL version upgrade from 5.1 to latest 6.4 servers.
  • Supporting UAT and SIT environment for Migration projects
  • Refreshing and preparation of new environments from Production to UAT and SIT environment according to requirement from users
  • Coordination with Vendor for New version upgrades, Bug fixes
  • Developed comprehensive project documentation to facilitate smooth handoffs and post-implementation support.
  • Standardized IT procedures across multiple departments to streamline operations and reduce redundancies.
  • Handling the Infrastructure for all the Production and UAT Murex servers.
  • Preparing NBU, RMAN backups for Production, UAT and SIT Database & Application servers through Control-M

Production Support Lead,ICICI Bank

3i-infotech
Mumbai, India
04.2013 - 10.2014
  • Server configuration for Murex Version upgrade from Mx 2.11 to Mx 3.1.
  • Coordinating and managing the space management for Production and UAT servers.
  • Co-ordination with BAU / Support team for Deployment from UAT to Production.
  • Handling the Infrastructure for all the Production, Fallback and UAT Murex servers.
  • Handling database issues related Murex production & UAT, and involved in migrations for data from 2.1 to 3.1.
  • Also involved in planning and execution of periodical fallback and DR switch over activities.
  • Involved in housekeeping & performance monitoring for Production, UAT and Migration servers.
  • Testing & Implementation on new Murex Patch and Database Server Patch.
  • Improved communication within the team, leading to better collaboration and problem-solving abilities among members.

Production Support Team Lead, Shinsei Bank

Mind Tree Ltd.
Bengaluru, India
05.2012 - 03.2013
  • Dedicated support to Japanese Shinsei Bank Treasury - Users, Front, Middle and Back office for Murex2000.
  • Handling and co-ordination for movement and Deployment from UAT to Production.
  • Handling the Infrastructure for all the Production and UAT server.
  • Provided ongoing support to team members, addressing concerns and resolving issues promptly.
  • Planning, Scheduling and executing various server maintenance related tasks in the given downtime.
  • Managed daily production schedules, ensuring on-time completion of projects and tasks.
  • Developed standard operating procedures for the team, improving overall consistency and quality of work.

Production Support Team Lead, ICICI Bank

3i-infotech
Mumbai, India
02.2007 - 04.2012
  • Dedicated support to ICICI Treasury - Dealing Room, Front Office Group, Mid-Office group for Murex System.
  • Actively involved in Murex 3.1 version up-gradation setup.
  • Managed daily production schedules, ensuring on-time completion of projects and tasks.
  • Enhanced production efficiency by streamlining processes and implementing new technologies.
  • Planning, Scheduling, and executing various server maintenance related tasks in the given downtime.
  • Coordinated with cross-functional departments to ensure smooth workflow and timely deliveries.
  • Actively involved in performing the DR Drill activities.
  • Mentored junior staff members, fostering professional growth opportunities within the organization.
  • Reduced downtime for equipment by implementing a proactive maintenance schedule.

Production Support Engineer, ICICI Bank

CMS Computer Ltd.
Mumbai, India
07.2006 - 01.2007
  • L1 - Application support for Kplus and Murex application.
  • Streamlined work processes through the implementation of automation tools and scripts.
  • Proactively addressed security vulnerabilities within the production environment by conducting regular audits and implementing necessary updates or patches as needed.
  • Assisted project managers with the planning, execution, and evaluation of production support activities, ensuring successful outcomes for all projects.
  • Improved production efficiency by identifying and troubleshooting issues in a timely manner.

Education

Diploma - Industrial Electronics

Terna Polythecnic College
Mumbai
04.2001 -

Secondary Education

St Mary's High School
Mumbai
03.1995

Skills

  • Configuration and Release Management
  • Murex Technical Upgrade
  • Murex Environment and Infra Support

  • Murex Environment and Infra Support
  • Production BAU support
  • Sybase, Oracle 8i and 9i
  • Unix shell,SQL
  • DevOps Practices,GIT Bash, Bitbucket, Agile Jira, Release Jira process
  • Education

    Diploma in Industrial Electronics from Terna Polytechnic College, Mumbai - March 2000, 10th - S.S.C, Mumbai University – March 1995, Diploma Course in MS-SQL through SQL STAR – Mumbai

    Personal Information

    Date of Birth: 08/22/79

    Accomplishments

    • ICICI Bank - Migration Project from Kplus reuters application to Murex 2.11
    • UOB Bank Singapore - Migration RHEL version upgrade from 5.1 to latest 6.4 for Murex productions servers - UOB bank.
    • SBI Bank, Mumbai - Technical Binary upgrade.
    • UOB Bank Singapore - Config management for multiple product roll outs (FRTB, UOB Malaysia, CEQD R2, UOB China, CEQDR3, Hong Kong, Korea, Taiwan, and Indonesia).
    • DBS Bank, Singapore - Owned Release operations for Migration of Indonesia entity, Implementation of Carbon project, MAS Regulatory reports, RBI reports.

    Software

    Murex

    Kplus

    GIT

    Certification

    MS-SQL

    Timeline

    Cyber Security Master's Program in progress

    04-2024

    Technical Migration Lead, UCO Bank

    Aurionpro Solutions Ltd.
    02.2024 - Current

    Blockchain Developer in progress

    01-2024

    Murex Release and Configuration Manager, DBS Bank

    Luxoft Solutions Pvt. Ltd.
    11.2018 - 12.2023

    Murex Release and Configuration Manager, UOB Bank

    Optimum Solution Pvt. Ltd
    11.2017 - 11.2018

    Technical Project Leader, SBI Bank

    DerivIT Solution Pvt. Ltd.
    08.2015 - 10.2017

    Senior IT Project Manager, UOB Bank

    Optimum Solution Pvt. Ltd
    11.2014 - 08.2015

    Production Support Lead,ICICI Bank

    3i-infotech
    04.2013 - 10.2014

    Production Support Team Lead, Shinsei Bank

    Mind Tree Ltd.
    05.2012 - 03.2013

    MS-SQL

    04-2007

    Production Support Team Lead, ICICI Bank

    3i-infotech
    02.2007 - 04.2012

    Production Support Engineer, ICICI Bank

    CMS Computer Ltd.
    07.2006 - 01.2007

    Diploma - Industrial Electronics

    Terna Polythecnic College
    04.2001 -

    Secondary Education

    St Mary's High School
    Mitesh PrajapatiMurex SME || Infrastructure || Configuration || Release Manager