Summary
Overview
Work History
Education
Skills
Education
Personal Information
Accomplishments
Software
Certification
Timeline
CustomerServiceRepresentative
Mitesh Prajapati

Mitesh Prajapati

Murex SME || Infrastructure || Configuration || Release Manager

Summary

Specialized IT Professional Murex architecture SME (Mx v2.11 and v3.1) focused on expert support of IT Treasury Banking system and application rollouts, from planning through day-to-day Management. Over 17 years in Information Technology support and Release Manager roles involving large-scale, distributed environments. Successful track record leading implementation processes, roadmapping and risk assessment for Application Migrations and projects.

Overview

18
18
years of professional experience
3
3
Certifications

Work History

Technical Migration Lead, UCO Bank

Aurionpro Solutions Ltd.
02.2024 - Current
  • Creating a testing strategy plan for Application Project Migration.
  • Preparation inventory list of all the servers, applications, and supporting technologies available for bank.
  • Listing network specifications, including connections and dependency bonds between applications.
  • Gathering Statistical data on the application performance and load.
  • Confluence and documentation preparation for Migration's need to be addressed during application migration.
  • Training to use new Application for bank employees.

Murex Release and Configuration Manager, DBS Bank

Luxoft Solutions Pvt. Ltd.
11.2018 - 12.2023
  • Act as the gate keeper to approve or reject change requests.
  • Conduct Daily/Weekly/Monthly change reviews on normal and expedited (urgent) Change request.
  • Aligned change management procedures with organizational objectives, facilitating smooth updates without disruption.
  • Supported the successful migration of legacy systems by meticulously managing configurations throughout the transition period.
  • Troubleshot complex issues arising from misconfigurations promptly, minimizing potential impact on business operations.
  • Keeping tab on all the code reversion from Bitbucket branches are done by the developers.
  • Established robust version control systems to track and manage software changes effectively, reducing errors during deployment.
  • Supervised work of programmers, designers and technicians, assigned tasks and monitored performance against targets.
  • Managed complex configuration projects, consistently meeting deadlines and ensuring high-quality deliverables.
  • Implemented efficient configuration management processes, resulting in improved system stability and reduced production downtime.

Murex Release and Configuration Manager, UOB Bank

Optimum Solution Pvt. Ltd
11.2017 - 11.2018
  • Config management in UOB, Singapore for multiple product roll outs (FRTB, UOB Malaysia, CEQD R2, UOB China, CEQDR3, Hong Kong, Korea, Taiwan, and Indonesia).
  • Refreshing and preparation of new environments from Production to UAT and SIT environment according requirement from users.
  • Coordination with Vendor for New version upgrades, Bug fixes.
  • Handling the Infrastructure for all the Production, UAT & SIT servers.
  • Meeting configuration implementation deadlines for testing and UAT cycles.
  • Coordinating, preparing, and arranging environment for MOCK run.
  • Liaising and gathering configuration requirements from BA and Users alike to resolve issues and addressing JIRA tickets.
  • Establish and main stability and integrity of the configuration in Mx 3.1, maintaining artifacts, versions to keep track of change.

Technical Project Leader, SBI Bank

DerivIT Solution Pvt. Ltd.
08.2015 - 10.2017
  • Handling Murex version Upgrade (Mx v28 to Mx v35).
  • Performing all the Technical Binary upgrade for Production, UAT and SIT servers.
  • Daily Batch Process monitoring (EOD) and resolution of any exceptions / failures.
  • Performance monitoring – daily reporting of various system statistics and acting on any issues proactively.
  • Regular health check-up and maintenance procedures for Application and Database Cleanup / Purge activities.
  • Creation and maintenance of Murex environment (App and Database) for DB monitoring activity on regular interval basis.
  • Provide information to auditors as and when required by the Bank.
  • Developed strong relationships with cross-functional teams to facilitate effective communication and collaboration throughout the production process.
  • Actively participated in facility audits conducted by regulatory authorities, demonstrating compliance with industry standards and best practices.

Senior IT Project Manager, UOB Bank

Optimum Solution Pvt. Ltd
11.2014 - 08.2015
  • Handling all migration start to end process of RHEL version upgrade from 5.1 to latest 6.4 servers.
  • Supporting UAT and SIT environment for Migration projects
  • Refreshing and preparation of new environments from Production to UAT and SIT environment according to requirement from users
  • Coordination with Vendor for New version upgrades, Bug fixes
  • Developed comprehensive project documentation to facilitate smooth handoffs and post-implementation support.
  • Standardized IT procedures across multiple departments to streamline operations and reduce redundancies.
  • Handling the Infrastructure for all the Production and UAT Murex servers.
  • Preparing NBU, RMAN backups for Production, UAT and SIT Database & Application servers through Control-M

Production Support Lead,ICICI Bank

3i-infotech
04.2013 - 10.2014
  • Server configuration for Murex Version upgrade from Mx 2.11 to Mx 3.1.
  • Coordinating and managing the space management for Production and UAT servers.
  • Co-ordination with BAU / Support team for Deployment from UAT to Production.
  • Handling the Infrastructure for all the Production, Fallback and UAT Murex servers.
  • Handling database issues related Murex production & UAT, and involved in migrations for data from 2.1 to 3.1.
  • Also involved in planning and execution of periodical fallback and DR switch over activities.
  • Involved in housekeeping & performance monitoring for Production, UAT and Migration servers.
  • Testing & Implementation on new Murex Patch and Database Server Patch.
  • Improved communication within the team, leading to better collaboration and problem-solving abilities among members.

Production Support Team Lead, Shinsei Bank

Mind Tree Ltd.
05.2012 - 03.2013
  • Dedicated support to Japanese Shinsei Bank Treasury - Users, Front, Middle and Back office for Murex2000.
  • Handling and co-ordination for movement and Deployment from UAT to Production.
  • Handling the Infrastructure for all the Production and UAT server.
  • Provided ongoing support to team members, addressing concerns and resolving issues promptly.
  • Planning, Scheduling and executing various server maintenance related tasks in the given downtime.
  • Managed daily production schedules, ensuring on-time completion of projects and tasks.
  • Developed standard operating procedures for the team, improving overall consistency and quality of work.

Production Support Team Lead, ICICI Bank

3i-infotech
02.2007 - 04.2012
  • Dedicated support to ICICI Treasury - Dealing Room, Front Office Group, Mid-Office group for Murex System.
  • Actively involved in Murex 3.1 version up-gradation setup.
  • Managed daily production schedules, ensuring on-time completion of projects and tasks.
  • Enhanced production efficiency by streamlining processes and implementing new technologies.
  • Planning, Scheduling, and executing various server maintenance related tasks in the given downtime.
  • Coordinated with cross-functional departments to ensure smooth workflow and timely deliveries.
  • Actively involved in performing the DR Drill activities.
  • Mentored junior staff members, fostering professional growth opportunities within the organization.
  • Reduced downtime for equipment by implementing a proactive maintenance schedule.

Production Support Engineer, ICICI Bank

CMS Computer Ltd.
07.2006 - 01.2007
  • L1 - Application support for Kplus and Murex application.
  • Streamlined work processes through the implementation of automation tools and scripts.
  • Proactively addressed security vulnerabilities within the production environment by conducting regular audits and implementing necessary updates or patches as needed.
  • Assisted project managers with the planning, execution, and evaluation of production support activities, ensuring successful outcomes for all projects.
  • Improved production efficiency by identifying and troubleshooting issues in a timely manner.

Education

Diploma - Industrial Electronics

Terna Polythecnic College
Mumbai
04.2001 -

Secondary Education

St Mary's High School
Mumbai
03.1995

Skills

  • Configuration and Release Management
  • undefined

    Education

    Diploma in Industrial Electronics from Terna Polytechnic College, Mumbai - March 2000, 10th - S.S.C, Mumbai University – March 1995, Diploma Course in MS-SQL through SQL STAR – Mumbai

    Personal Information

    Date of Birth: 08/22/79

    Accomplishments

    • ICICI Bank - Migration Project from Kplus reuters application to Murex 2.11
    • UOB Bank Singapore - Migration RHEL version upgrade from 5.1 to latest 6.4 for Murex productions servers - UOB bank.
    • SBI Bank, Mumbai - Technical Binary upgrade.
    • UOB Bank Singapore - Config management for multiple product roll outs (FRTB, UOB Malaysia, CEQD R2, UOB China, CEQDR3, Hong Kong, Korea, Taiwan, and Indonesia).
    • DBS Bank, Singapore - Owned Release operations for Migration of Indonesia entity, Implementation of Carbon project, MAS Regulatory reports, RBI reports.

    Software

    Murex

    Kplus

    GIT

    Certification

    MS-SQL

    Timeline

    Cyber Security Master's Program in progress

    04-2024

    Technical Migration Lead, UCO Bank

    Aurionpro Solutions Ltd.
    02.2024 - Current

    Blockchain Developer in progress

    01-2024

    Murex Release and Configuration Manager, DBS Bank

    Luxoft Solutions Pvt. Ltd.
    11.2018 - 12.2023

    Murex Release and Configuration Manager, UOB Bank

    Optimum Solution Pvt. Ltd
    11.2017 - 11.2018

    Technical Project Leader, SBI Bank

    DerivIT Solution Pvt. Ltd.
    08.2015 - 10.2017

    Senior IT Project Manager, UOB Bank

    Optimum Solution Pvt. Ltd
    11.2014 - 08.2015

    Production Support Lead,ICICI Bank

    3i-infotech
    04.2013 - 10.2014

    Production Support Team Lead, Shinsei Bank

    Mind Tree Ltd.
    05.2012 - 03.2013

    MS-SQL

    04-2007

    Production Support Team Lead, ICICI Bank

    3i-infotech
    02.2007 - 04.2012

    Production Support Engineer, ICICI Bank

    CMS Computer Ltd.
    07.2006 - 01.2007

    Diploma - Industrial Electronics

    Terna Polythecnic College
    04.2001 -

    Secondary Education

    St Mary's High School
    Mitesh PrajapatiMurex SME || Infrastructure || Configuration || Release Manager