Experienced with process optimization and team leadership in manufacturing environment. Utilizes strategic planning to enhance operational efficiency and productivity. Track record of implementing effective resource management and quality control measures.
Professional with proven track record in managing factory operations and driving process improvements. Valued for effective team collaboration and delivering consistent results. Recognized for adaptability and reliability in dynamic environments, with skills in operational management and workforce leadership.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
30
30
years of professional experience
4
4
Languages
Work History
Factory Manager
Namonakshatra Healthcare Pvt. Ltd.
08.2020 - 11.2025
Communicated factory operational needs, objectives and performance standards with senior management and earned full upper management support.
Trained and developed staff members, enhancing overall workforce competency and productivity levels.
Coordinated with suppliers to ensure timely delivery of raw materials, reducing lead times for production orders.
Reduced machine downtime through regular preventive maintenance and timely repairs.
Collaborated with sales and marketing teams to align production goals with market demands, increasing revenue potential.
Achieved on-time delivery of products by closely monitoring production schedules and coordinating with various departments.
Negotiated contracts with vendors for cost-effective procurement of raw materials, parts, and services essential to factory operations.
Boosted employee morale by fostering a positive work culture, promoting open communication, and recognizing outstanding performance.
Streamlined inventory management, resulting in reduced waste and improved cost control.
Evaluated equipment requirements based on capacity needs, making informed decisions about capital investments in new machinery or upgrades.
Enhanced factory efficiency by implementing lean manufacturing principles and optimizing production processes.
Facilitated open communication between all factory departments, leading to increased collaboration and more efficient problemsolving.
Oversaw plant expansions and renovations, ensuring seamless integration of new equipment and processes into existing operations.
Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
Planned operations to meet established schedules, factoring in order demands and business forecasts.
Created and oversaw production schedules and adjusted as needed to meet deadlines.
Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
Collaborated with technical and administrative teams to develop and implement successful corrective plans.
Restaurant Owner
Self Employed Services
06.2008 - 07.2020
Implemented effective inventory management systems to minimize waste and control food costs.
Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.
Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
Identified team weak points and implemented corrective actions to resolve concerns.
Supervised daily activities of restaurant and 25 employees.
Established strong vendor relationships for the consistent sourcing of fresh ingredients at competitive prices.
Managed financial operations for streamlined efficiency, reducing overall expenses and maximizing profits.
Shop Owner
Self Employed Services
04.2006 - 05.2008
Run a Designing & Photo Copy Studio type shop with stationary items.
Maintained accurate financial records, including sales reports, expense tracking, and budget management.
Improved profit margins by carefully analyzing sales data and adjusting pricing strategies accordingly based on demand fluctuations or competitor activity.
Hired trained, and supervised a team of employees, fostering a collaborative work environment focused on achieving store goals.
Manager, Sales and Customer Support
Sharp Business Systems Pvt. Ltd. (A Joint Venture of L&T India & Sharp Japan)
02.1998 - 03.2004
Looking after sales & services of Office Automation products i.e., Fax, Copier, Computer System, Printer & Solar Systems Sales & Services all over Gujarat, Government departments was the core customer.
Increased sales by developing and implementing effective sales strategies.
Enhanced customer satisfaction through attentive support and prompt issue resolution.
Analyzed customer feedback data to identify areas requiring improvement or adjustments in our services or products.
Coordinated trade show participation, showcasing company offerings while networking with industry professionals to generate leads.
Evaluated competitors'' offerings regularly to maintain a competitive edge in the market landscape.
Negotiated contracts with key accounts, securing long-term partnerships beneficial to both parties.
Built relationships with customers and community to establish long-term business growth.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Delivered recommendations to long-term accounts to promote brand awareness to key audience.
Developed compelling presentation decks to gain approval for ideas and communicate results.
Managed a diverse team of sales representatives, ensuring optimal performance through coaching and feedback.
Sales Agent
Shridhar Electronics Pvt. Ltd. Ahmedabad
06.1995 - 01.1998
Doing Sales of Office Automation products and entry level sales & marketing for Mobiles after Pagers, alongwith copier machines & Fax.
Developed strong relationships with clients through excellent customer service and regular followups.
Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their business and industry.
Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.
Set and achieved company defined sales goals.
Negotiated prices, terms of sales and service agreements.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Assisted call-in customers with questions and orders.
Increased sales revenue by consistently meeting and exceeding sales targets.
Enhanced product knowledge through continuous training and professional development opportunities.
Achieved top performer status within the company due to consistent high sales numbers.
Education
Bachelor of Arts - Commercial & Applied Arts
Sheth C N Vidyalaya
Ahmedabad
04.2001 -
Skills
Operations management
Interests
Meeting people and making freinds
Travelling
Timeline
Factory Manager
Namonakshatra Healthcare Pvt. Ltd.
08.2020 - 11.2025
Restaurant Owner
Self Employed Services
06.2008 - 07.2020
Shop Owner
Self Employed Services
04.2006 - 05.2008
Bachelor of Arts - Commercial & Applied Arts
Sheth C N Vidyalaya
04.2001 -
Manager, Sales and Customer Support
Sharp Business Systems Pvt. Ltd. (A Joint Venture of L&T India & Sharp Japan)
Account Manager - Team Leader at Alinea Healthcare PVT LTD (Formerly known as United Healthcare Pvt LTD)Account Manager - Team Leader at Alinea Healthcare PVT LTD (Formerly known as United Healthcare Pvt LTD)
Customer Support Manager at sonos healthcare india pvt ltd GE healthcare PARTNERCustomer Support Manager at sonos healthcare india pvt ltd GE healthcare PARTNER
Senior Ar Caller at U.S Medical billing, Visionary Rcm Infotech India Pvt Ltd, Omega Healthcare private limited and Access Healthcare private limitedSenior Ar Caller at U.S Medical billing, Visionary Rcm Infotech India Pvt Ltd, Omega Healthcare private limited and Access Healthcare private limited