MITESH TRIVEDI
PUNE
Summary
Attentive store manager offering several years working in retail sales industry. Focused and enthusiastic demeanor with strong background building successful teams. Proven track record for creating positive working and shopping environments.
Overview
18
18
years of professional experience
Work History
Assistant Store Manager
RAAYA (Men's Ethnic Wear)
INDORE
06.2024 - Current
- Oversaw coaching and guidance of store employees to foster advancement in work operations.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Worked with cross-functional teams to achieve goals.
- Managed inventory and supplies to ensure materials were available when needed.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Analyzed market trends to identify opportunities for product expansion or improvement.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Store Manager
MUSTRAD Clothing Company PVT.LTD
Pune
07.2017 - 04.2023
- Forecasted customer demand to set prices or credit terms for goods or services.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Prepared monthly reports on sales figures, expenses, profits.
- Delegated work to staff, setting priorities and goals.
- Monitored employee performance and identified performance gaps for corrective action.
- Implemented efficient systems for tracking stock movement.
- Maintained accurate records of employee performance reviews.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed household errands and other essential duties.
Store Manager
KAZO Fashion PVT. LTD
Pune
07.2015 - 06.2017
- Mitigated business risks by working closely with staff members and assessing performance.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Monitored employee performance and identified performance gaps for corrective action.
- Resolved customer complaints in a timely manner.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Store Manager
Levis SSIPL
Pune
06.2013 - 04.2015
- Trained and mentored associates to teach daily tasks and procedures.
- Monitored progress by establishing plans, budgets and measuring results.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Assessed operational efficiency of the store's departments.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Organized promotional events to increase product awareness.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Monitored inventory levels and placed orders to restock shelves.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
Assistant Store Manager
Van Heusen
Pune
07.2007 - 04.2013
- Managed day-to-day operations including scheduling shifts, assigning tasks.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Trained new employees on store policies, procedures and customer service standards.
- Coached and developed store associates through formal and informal interactions.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Formed and sustained strategic relationships with clients.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
Education
Bachelor of Commerce - Commerce
POONA COLLEGE
PUNE05-2003
High School Diploma -
ORNELLAS HIGH SCHOOL
PUNE06-1999
Skills
- Inventory management
- Customer service
- Employee training
- Sales forecasting
- Cash handling
- Merchandising techniques
- Team building
- Conflict resolution
- Performance evaluation
- Operational efficiency
- Data analysis
- Staff scheduling
- Inventory counting
- Time management
- Problem-solving
- Goals and performance
- Staff supervision
- Display setup
- New hire training
- Order management
- Stock management
- Team building and leadership
- Sales techniques
- Team management
- Retail operations
Languages
MARWADI
First Language
English
Advanced (C1)
C1
Marathi
Intermediate (B1)
B1
Timeline
Assistant Store Manager
RAAYA (Men's Ethnic Wear)
06.2024 - Current
Store Manager
MUSTRAD Clothing Company PVT.LTD
07.2017 - 04.2023
Store Manager
KAZO Fashion PVT. LTD
07.2015 - 06.2017
Store Manager
Levis SSIPL
06.2013 - 04.2015
Assistant Store Manager
Van Heusen
07.2007 - 04.2013
Bachelor of Commerce - Commerce
POONA COLLEGE
High School Diploma -
ORNELLAS HIGH SCHOOL
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