Dynamic and proactive Presales Consultant with a proven track record of delivering exceptional sales support services, creating impactful sales collaterals, and crafting persuasive sales proposals. Skilled in effective communication and negotiation, possessing sharp critical thinking abilities, meticulous attention to detail, and exemplary time management skills. Thrive in high-pressure, fast-paced business settings.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Technical Sales / Presales Manager
SSM Infotech Solutions Pvt. Ltd.
04.2017 - Current
Identify customer buying needs and goals through effective communication, developed sales collaterals, and conducted pre-sales technical presentations/demos.
Consulting customers to create road map and approach for implementing solutions.
Conducted market analysis, collaborated with vendors, and provided valuable sales support services to enhance customer experience.
Prepared sales proposals, actively participated in team meetings with managers, and generated monthly reports.
Closed sales, processed payments, and spearheaded the development and implementation of streamlined sales procedures for increased efficiency.
Handled and closed large & complex projects on enterprise & site level deals.
Understanding Industry vertical and challenges for driving customer need and expectations from Digital Transformation solutions.
Understanding on Various IT & OT systems and legacy system integration methodology.
Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
Developed and maintained relationships with customers and suppliers through account development.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Managing Solution portfolio of AVEVA Advance solutions which majorly focused on AVEVA MES, AVEVA Batch Management, AVEVA Work task, AVEVA UoC, AVEVA PI, AVEVA System platform, AVEVA Asset Performance, various IT & OT integration components, Business Systems, IT Infrastructure solutions.
Executive - Learning & Development
SSM Infotech Solutions Pvt. Ltd.
06.2014 - 03.2017
Certified Trainer for 10+ AVEVA Platforms having training delivery experience globally with reputed end users, Automation & IT Companies (Schneider Electric, Invensys, Rockwell, Siemens, TCS, Accenture, Wipro, TechM, Cognizant)
Improved workforce competency levels by conducting thorough needs analyses and aligning training content with desired skill sets.
Served as subject matter expert in talent management initiatives such as succession planning or career pathing to help guide employees towards fulfilling their potential within the organization.
Directed field training to enhance participants' skills.
Analyzed effectiveness of training programs at all levels and recommended updates.
Communicated all learning and performance objectives, schedules, and training assessments to upper management.
Contributed to talent acquisition strategies by collaborating with HR and hiring managers on developing job-specific training programs to attract top talent.
Enhanced organizational knowledge base by creating easily accessible repositories of training resources for employees to reference as needed.
· Partially involved in project delivery and implementation of MES & Data management solutions.
Project Engineer
Tatvamasi Automation Pvt. Ltd.
09.2013 - 04.2014
Experience of System Integration projects in India for Power & Steel Companies.
Responsible for Application Design, Conceptualization to Commissioning and Support.
Experience in Implementation of Automation systems on Schneider Electric, Rockwell & Siemens automation components
Analyzed and interpreted customer requirements to develop engineering solutions.
Developed high-quality engineering designs and plans to meet industry standards.
Identified technical risks within managed projects.
Collaborated on interdisciplinary projects, showcasing adaptability and versatility as a Project Engineer.
Maintained records for each project and engineering discipline.
Delivered regular compliance reports to drive process improvement and corrective measures.
Determined and scheduled priorities as required to progress engineering work.
Coordinated cross-functional teams, fostering collaboration to achieve project goals.
Education
Bachelor of Engineering - Electrical Engineering
Gujarat Technological University
Navsari, India
07.2013
Skills
Technical Proficiency
Sales Techniques &Negotiation
Operations Management
Business Administration
Customer Relationship Management
Strategic Planning
Project Management
Cross-Functional Teamwork
Administration and Reporting
Computer Skills
Performance Tracking and Evaluation
Marketing
Process Improvement
Time management abilities
Problem-solving abilities
Certification
Plant Ecostructure Expert - Schneider Electric
AVEVA Product Certification : MES, Workflow management, System Platform, Historian, AVEVA PI (OSI).
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Gujarati
Bilingual or Proficient (C2)
Timeline
Technical Sales / Presales Manager
SSM Infotech Solutions Pvt. Ltd.
04.2017 - Current
Executive - Learning & Development
SSM Infotech Solutions Pvt. Ltd.
06.2014 - 03.2017
Project Engineer
Tatvamasi Automation Pvt. Ltd.
09.2013 - 04.2014
Bachelor of Engineering - Electrical Engineering
Gujarat Technological University
Plant Ecostructure Expert - Schneider Electric
AVEVA Product Certification : MES, Workflow management, System Platform, Historian, AVEVA PI (OSI).
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