MITESH GANDHI

• Partner Ecosystem Collaboration: Strengthened partnerships by fostering robust collaboration between Zendesk’s partner ecosystem and internal teams, including Partner Enablement, Solution Consulting, and Customer Success, driving shared business success
• Strategic Growth Planning: Developed and executed comprehensive growth plans for partners, incorporating innovative demand-generation initiatives and tailored enablement programs to enhance partner engagement and market reach
• Demand Generation Leadership: Spearheaded targeted demand generation campaigns, enabling partners to explore new business opportunities and significantly expanding their market impact and visibility
• Cross-Functional Alignment: Bridged internal teams and partners, ensuring seamless alignment with APAC leadership and enhancing communication to deliver integrated solutions for impactful business outcomes
• Customer Success Facilitation: Collaborated with Account Executives and partners across all business segments, facilitating critical customer wins and ensuring optimal alignment of resources to meet customer needs effectively

• Comprehensive Marketing Consulting: Delivered end-to-end marketing solutions, encompassing team recruitment, SOP creation, and the development of a diverse array of digital marketing assets, including websites, brochures, videos, whitepapers, email campaigns, and blogs
• Strategic Partner Ecosystem Development: Designed and implemented partner program frameworks for B2B tech enterprises, including recruitment strategies, detailed agreements, campaigns, and SOPs, establishing a robust foundation for channel-focused growth
• Brand Identity and Content Enhancement: Collaborated with clients to refine their brand identity and product positioning by creating compelling website content, structured offerings, and competitive analyses
• Developed visually engaging assets such as videos and brochures to elevate market presence
• Team Building and CRM Implementation: Built the marketing organization for Percipere, successfully recruiting a high-performing team and setting up a CRM system that optimized campaign management and event execution

Achievements:

• Partner Program Success: Conceptualized and executed partner programs for Accelon and Infoworld, driving initial partner recruitment and creating a foundation for long-term strategic alliances

• Strategic Channel Ecosystem Management: Oversaw a diverse channel ecosystem comprising 100+ partners, implementing strategies to optimize performance, enhance market penetration, and align with SAP’s business objectives
• Cross-functional leadership: Led a multidisciplinary team encompassing channel managers, marketing, operations, and enablement professionals, fostering collaboration to achieve ambitious growth targets
• Partner Capability Development: Spearheaded comprehensive partner enablement programs to enhance technical and sales capabilities, ensuring sustained revenue growth and partner success
• Growth-Oriented Business Strategies: Developed and executed high-impact business strategies aimed at maximizing product adoption, improving market share, and driving partner-led customer acquisition
• Revenue and Market Share Maximization: Focused on accelerating the growth trajectory of SAP Business One and SAP Business ByDesign, establishing them as top contributors to SAP India’s new customer acquisitions

Achievements:

• Exceptional Growth Delivery: Achieved a30% annual growth for SAP Business One and over100% year-on-year growth for SAP Business ByDesign, cementing their status as key engines for customer acquisition
• Prestigious Awards and Recognition: Honored as an Impact Business Leader by SAP India for unparalleled contributions to the growth and success of SAP Business One, secured multiple Best Region of the Year (APJ) awards for exceptional performance in regional channel sales

• Channel Partner Management: Directed the operations of 45 channel partners, implementing tailored strategies to enhance their market positioning and revenue generation capabilities within the SAP Business One ecosystem
• Optimized Sales Performance: Collaborated with partners to identify and capitalize on market opportunities, enabling them to significantly enhance their sales outcomes through structured guidance and support
• Partner Enablement Initiatives: Devised and executed comprehensive training programs, business development plans, and operational frameworks to elevate the competencies and performance of channel partners
• Ecosystem Strengthening: Bolstered the partner network by fostering strong relationships, driving collaboration, and ensuring a seamless exchange of best practices to build a robust, sustainable ecosystem

Achievements:

• Remarkable Revenue Growth: Amplified regional revenue from €450,000 in2014 to €1.5 million by December2017, surpassing established financial targets with strategic interventions, and consistently achieved over40% year-on-year regional revenue growth, demonstrating excellence in channel management and strategic execution
• Exceptional Partner Growth: Enabled channel partners to double their license revenues and overall business within2 years by equipping them with cutting-edge tools, resources, and actionable insights
• Increased Market Penetration: Successfully doubled net new revenues and expanded the customer base, securing SAP Business One’s dominant presence in the region

• Business Strategy Development: Conceptualized and executed strategic frameworks for Krisworks, transforming it into a results-oriented consulting enterprise, delivering bespoke marketing solutions tailored to small and medium enterprises (SMEs)
• Marketing Strategy Implementation: Devised and implemented customized marketing strategies aimed at enhancing client visibility, fostering lead generation, and achieving superior sales performance across competitive industries
• Content Creation and Digital Asset Development: Produced a diverse array of high-impact marketing materials, including websites, brochures, presentations, eBooks, videos, blogs, and articles, ensuring alignment with client branding and audience engagement objectives
• Client Collaboration and Problem-Solving: Engaged directly with15 SMEs to identify unique business challenges, crafting personalized solutions to drive growth, bolster brand presence, and improve customer connections effectively
• Operational Leadership: Oversaw every operational aspect of Krisworks, encompassing client acquisition, project management, creative direction, and timely delivery of marketing initiatives while maintaining high-quality standards