Mithilesh Kumar

• Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
• Worked with product team to manage program backlog (future initiatives) and version releases to ensure Product Quality and carry the core values, knowledge and best practices of client by working closely with Scrum teams, Product Management, Business Stake Holders and other products.
• Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
• Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
• Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis working on prioritizing the team Backlog to streamline the execution of program priorities.
• Prioritized feature requirements along with overall product roadmap.
• Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
• Conducted gap analyses to identify discrepancies between the current and desired states, leading to actionable recommendations.
• Expertise in working on implementing Retail ERP solutions for the large and medium sized retailers across the globe with more than 5 years of extensive experience working at client locations in USA and UK as a Product Management (PO/PM) (Retail Business Analyst/ BA).
• Managed development and delivery team for successful ERP solution implementation for retail clients.
• Mentored business analysts, junior project managers and team members to enhance their skills and career growth.
• Streamlined project management with effective communication and collaboration across cross-functional teams.
• Supported software development projects by defining clear requirements and effectively communicating them to technical teams.

Key Clients

• Bath & Body Works, USA – Mobile Native Commerce, Mobile Re-platform and new feature upgrade for iOS & android (Aug 2 - Dec 14)
• Dell Technologies, USA - Product management for Inventory Discrepancy product under Dell supply chain (Feb 2 - Aug 12)
• TJX Inc., USA (West Loc - Marlborough, USA) – End to end implementation of Oracle Xstore NewPOS releases (July 16 - Jan 20)
• Argos, UK – Oracle API RPOS upgrade (July 15 - July 16)
• AxStores, Sweden – SME stabilize the implemented Oracle MOM (Merchandising and Invoice Matching) solutions (Nov 14 to Nov 15)
• Specsavers, UK (London, UK) - Integration of existing in house application in house application (Dec 14)

• Worked as a Business Analyst, Functional Consultant, Test Lead and Functional Tester in Oracle Retail ERP implementation products with specific focus on Point of Sale, Merchandising, Pricing, Invoice Matching, Sales Audit, Store Inventory, API, RPAS having expertise in the Retail domain.
• Exposure of Requirement gathering process, Mapping product functionality with client business requirement, developing functional design documents and leading the testing activity for large and medium retail client across the globe.
• Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
• Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
• Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.

Key Clients

• Tesco, UK
• Abercrombie & Fitch Co, USA
• Al-Safer Group, UAE
• Chalhoub Group, UAE