Mithilesh Pandya

• Coordinating with clients, internal sources and third parties/vendor for the flawless execution of the project.
• Establish and maintain a high level of customer satisfaction. Communicate and work with other departments when necessary to resolve unique customer issues.

• Preserving High Level Quality and EHS Policy with Ground level Workers on both Loading and Unloading Point.

• Responsible for Initiating sales calls and manage end to end business of Key clients.

• Prepare and maintain accurate records of customer interactions, delivery schedules, and any service-related issues. Generate reports for clients and internal stakeholders.

• Assist in planning and scheduling the assets, ensuring the timely arrival and aligning loading of Cargo within the schedule.

• Ensure that all deliveries meet customer expectations in terms of quantity, quality, and timeliness.

• Work closely with other departments like accounts, purchase and finance for submission of invoices, payment follow-ups and seamless project execution.

• Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
• Managed relationships with existing customers, providing support as needed.
• Reviewed invoices from suppliers, verifying accuracy before authorizing payment.

• Directed loading & unloading of shipments to manage smooth workflow.
• Displayed proactive problem - solving and query - resolution skills to provide superior customers service.

• Organized fabric swatches, patterns, trim samples and color palettes in preparation for presentations.
• Analyzed customer feedback to understand market trends and preferences.
• Attended trade shows to present new designs and gain insight into industry trends.
• Created new designs and iterations during marketing strategy sessions.
• Constructed and styled garments by hand and by machines.