MITHLESH SINGH
Banker
Ghaziabad
Summary
ACCOMPLISHED BANKER -12+ Successful Years A dynamic and result oriented professional with mainforte lying in the areas of Retail Branch Banking operations and team management with comprehensive skills in strategic and time management planning. Currently Spearheading as Branch Manager with a book size of 2550 crore with significant exposure in SME/Business Banking all types of fund/non fund based lending facility, Mortgage,Credit cards, Personal Loan . Comliance management of the branch.
Professional with strong background in branch management. Skilled in enhancing operational efficiency, driving growth, and fostering team collaboration. Known for adaptability to changing needs and effective problem-solving. Expertise in strategic planning, customer service, and financial oversight. Reliable leader focused on achieving results and empowering teams.
Overview
13
13
years of professional experience
3
3
Languages
Work History
Branch Manager
ICICI BANK LTD
12.2019 - Current
- Overseeing the daily operations of the branch, ensuring efficient and compliant process.
- Led a team of 20 employees, successfully meeting the liability and asset growth of the branch by 20% year on year.
- Crafting through proposals to organize and execute deals, concentrating on working capital and project finance solutions tailored for small and medium enterprises.
- Achieving the monthly and yearly revenue generation, product sourcing & customer acquisition targets, Providing financial planning & Investment Advise, Acquiring new clients as well as deepening existing relationships by effective client engagement & selling of banking products/ services categorized into fund & non-fund based services like Working Capital Demand Loan, Term Loans, Trade Finance (LC, Buyer’s Credit) etc.
- Vigilantly overseeing portfolio integrity ensuring adherence to regulations and maintaining account stability.
- Demonstrated expertise in client acquisition by successfully onboarded new clients, contributing to substantial revenue growth. Additionaly implemented stringent compliance measures leading to an enhancement in portfolio quality.
- Cross sell of Insurance, Mutual Funds, Investment.
- Performed periodic reviews of existing client files, ensuring continued adherence to AML/KYC requirements.
- Maintained updated knowledge of relevant regulations and industry best practices to continuously improve KYC processes.
- Enhanced AML/KYC compliance by conducting thorough customer due diligence and risk assessments.
- Identified potential suspicious activity by performing transaction monitoring and escalating cases for further investigation.
Branch Business Manager
ICICI BANK LTD
04.2016 - 11.2019
- Working on Banking products like Working Capital lending(Cash Credit, Letter of Credit), Term lending products, Trade products, Bank Guarantees etc.
- Generated revenue for the bank by activating the transaction mandate for customers across trade, and cash management Services products.
- Customer Service Management: Handled Branch Operations with an average footfall of 500+ customers per day. Monitored regulatory, audit, compliance and control measures at the branch. Ensuring Customer Service at Set Service Levels.
- Increased penetration of trade and Forex business into Current Account with proper co-ordination with respective teams or group along with the cross selling of wealth products.
- Liaison with credit team for case to case query resolution for sanction and till disbursement.
- Worked on all overall Business Parameters like Customer Acquisition, Customer Service Quality, Profitability, Cost Management, KYC AML Norms, Audit & Compliance etc.
- A complete portfolio management to all mapped customers with a portfolio size of 200 crore including asset and liability.
- Achievements/Tasks
Assistant Relationship Manager
ICICI BANK LTD
11.2012 - 03.2016
- Ensured all performance standards are met viz. business targets, expansion of internal and external relationships, drive sales, implement strategies to grow market share.
- Handling day to day transaction of trade, inward and outward remittances.
- Managed the hni customers, exceed the said targets for income and portfolio quality and therefore, helped the branch in achieving its business objectives.
- Successfully handled High Net worth Individual, NRI and Business Clients of the Bank with the focus on augmenting business and handle service related issues and queries. Build long term profitable client relations for generating consistent business.
Education
Post Graduate Diploma - Banking and Finance
Manipal University
01.2012
B.Tech - ECE
SRM University
01.2009
Skills
Banking processes
Timeline
Branch Manager
ICICI BANK LTD
12.2019 - Current
Branch Business Manager
ICICI BANK LTD
04.2016 - 11.2019
Assistant Relationship Manager
ICICI BANK LTD
11.2012 - 03.2016
B.Tech - ECE
SRM University
Post Graduate Diploma - Banking and Finance
Manipal University