Mithra R
Chennai
Overview
6
6
years of professional experience
Work History
Senior Software Development Engineer in Test
Freshworks
Chennai
04.2023 - Current
- Architected robust UI automation suite using Playwright with JavaScript, reducing execution time and enhancing script reliability.
- Leveraged AWS infrastructure, including EC2 for scalable test execution and S3 for centralized artifact storage.
- Integrated Claude AI and Cursor to accelerate development of complex automation logic, refactoring legacy suites to increase coding velocity.
- Designed and implemented automation scripts using Testim, significantly boosting execution speed across Freshchat product.
- Streamlined deployment workflows by building Jenkins jobs, integrating automated test suites into CI/CD pipeline.
- Enhanced test coverage by 30% utilizing GitHub Copilot for AI-generated test cases for complex UI workflows.
- Oversaw comprehensive regression suite, maintaining 100% release stability for assigned areas of responsibility.
- Managed Kubernetes clusters, minimizing environment downtime and ensuring stable on-demand test environments.
- Engineered a specialized AI workflow that ingests Confluence documentation to auto-generate and code test cases, increasing automation development speed
Software Development Engineer in Test (SDET)
Freshworks
Chennai
10.2020 - 03.2023
- Successfully shipped 10+ major Epics with 100% automation coverage, ensuring robust feature delivery through rigorous validation.
- Championed Shift-Left testing by participating in early-stage requirements analysis and aligning testing strategies with SDLC goals.
- Architected 4 versatile automation frameworks, including Modular, Data-Driven, Keyword-Driven, and Hybrid models.
- Designed and deployed 10+ Jenkins CI/CD pipelines for my specific Area of Responsibility (AOR), automating regression suite execution.
- Executed over 300+ automated scripts for smoke, functional, regression, and integration testing phases.
- Improved product reliability by 25% through rigorous exploratory testing , identifying critical high-risk areas before production.
- Accelerated bug resolution cycles by creating detailed technical bug reports and tracking them until 100% resolution.
Education
Master of Science - Software Systems
Coimbatore Institute of Technology
Coimbatore, India03-2020
Skills
Java, Ruby, and JavaScript
- SQL proficiency
- Playwright and Selenium frameworks
- WebDriver and Testim expertise
- Hybrid and data-driven frameworks
- AI tools: Cursor, Claude AI, and GitHub Copilot
- AWS management (EC2, S3, IAM)
- Jenkins, Docker, and Kubernetes orchestration
- Agile methodologies (Scrum, SDLC, STLC, CI/CD)
- Performance testing and security testing
Achivements
- Go-Getter Award: Recognized for proactive initiative and consistent high performance in delivering complex automation solutions.
- Agility through Empowerment: Certificate of achievement for operational excellence.
- True Friend to Customer: Spot award for outstanding dedication to user satisfaction.
- Team Work Award: Recognized for exceptional collaboration and support
Timeline
Senior Software Development Engineer in Test
Freshworks
04.2023 - Current
Software Development Engineer in Test (SDET)
Freshworks
10.2020 - 03.2023
Master of Science - Software Systems
Coimbatore Institute of Technology