Summary
Overview
Work History
Education
Skills
Computer Application Proficiency
Timeline
Generic
Mithun D K

Mithun D K

Senior Workday Business Analyst

Summary

  • A Highly motivated professional with overall 12 years of experience in Business & Process transitioning with expertise on Project Management, Workday Report Development.
  • Project Management, HR Operations, Data Management, Transformation, and Client/ Stakeholder Management. Successfully transitioned 2 Process from EUR, New Hire Onboarding & International Mobility (Expats) and Payroll transformation process in tight deadline with 100 % accuracy for Belgium.
  • Valuable member of the Workday implementation team.
  • Adept in employee lifecycle, providing support across all areas of Human Resources based on global requirements.
  • Strong knowledge of Incident management (SNOW), Azure DevOps Services Ability in Solving challenging problems with data-driven approaches, supporting data migration & process transitioning through deployment of new technologies & applications.

Overview

19
19
years of professional experience

Work History

Senior Workday Business Analyst - Global Applications

Fortrea Development India Private Limited
04.2024 - Current
  • Reporting Strategy Development: Collaborating with stakeholders to define reporting requirements and ensure alignment with business goals.
  • Report Design & Development: Creating and customizing reports and dashboards in Workday to deliver actionable insights.
  • HCM Functional Configuration: Supporting in configuring and optimizing Workday HCM modules (Compensation, Time and Absence, Recruitment, Benefits, Learning) to align with business requirements & processes.
  • Testing & Validation: Leading UAT and ensuring reports and HCM configurations are accurate and functional.
  • Training & Knowledge Transfer: Providing training and documentation for end-users and internal teams on both reporting tools and HCM functionality.
  • Data Governance: Ensuring reports and HCM data comply with privacy, security, and governance standards.
  • Continuous Improvement: Monitoring report performance, recommending enhancements, and adjusting HCM configurations to meet evolving business needs.
  • Design developed workday reports and dashboards using Workday report writer.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Valuable member of the Workday implementation team

Senior Principal Analyst – (Workday, Data Quality Management, Employee Master Data and P1-P2 Ticketing)

AB-Inbev
03.2018 - 03.2024
  • Successfully led the Workday implementation process, including Simple, Advanced & complex requirements based on functional level for Global Scope.
  • Worked on Service Now, Azure DevOps Services while conducting governance calls with Product owners, understanding the initial requirements and checking bandwidth for CR implementation.
  • Heading HR Operations Management, Process Transformation, & People Data Analytics.
  • Day to Day support of workday HCM, Compensation, Absence & Reporting Issues thorough ticketing tool (Incident and RITM).
  • Organize business meetings with an onshore team for requirement gathering and plan of action.
  • Design developed workday reports and dashboards using Workday report writer.
  • Communicate effectively with team members, stakeholders, and other relevant parties to ensure a clear understanding of expectations and timelines.

Senior Analyst (Master Data Management)

Accenture
07.2015 - 02.2018
  • As a Subject Matter Export working for ABI (Anheuser-Busch InBe) as MDM & Global Mobility Expat.
  • Went to Transition (Europe) for End-to-End Belgium Master Data & Global Mobility Specialist. (From the position creation to Termination).
  • Performing Expatriation and Repatriation of home and host employees in SAP.
  • Maintaining Time & attendance for Belgium employees (Holiday Registration, Sickness, Special Holidays, Attendance registration etc.).
  • 100% accuracy payroll processing.
  • Receiving the day-to-day instruction or payroll inputs from sales force and email.
  • Contact the payroll team for any clarification.
  • Giving training about the process.

Senior Process Associate

Accenture
07.2011 - 07.2015
  • Queue Management /Queue Assignment / Email Queue Management.
  • Production: Offer Generation / Sending for Hiring Manager Approval via Taleo / Track and Chase with candidate for signed docs / Onboarding follow up / Visa & Relocation for new hires / Internal Hires / Drug & Alcohol Screening Process / Personal Security Check.
  • Working with Payroll team to set up candidate profile in Chris 21.
  • Reviewing SLA/BDE report on daily basis to determine where the team stands.
  • Managing new process update and rolling out to the teams (which include updating LWI/Matrix/Templates) on SharePoint.
  • Rolling PKT's in the absence of SME.
  • Attending conference calls with the clients on new process updates.
  • Managing the team in the absence/Presence of TL/SME.
  • Conducting team huddles as and when required (Process updates, concerns etc..).
  • Training New Joiner's in the Team.
  • Performed quality check for all the cases processed by peers.
  • Conducting UAT on the staging sites (Taleo Test environment).
  • Cross Trained and learned the sub Process (ELM n RPO).

Relationship Manager (BANCAASURANCE)

IDBI Federal Life Insurance Company
07.2010 - 06.2011
  • Work closely with branch sales and service terms to provide innovative product solutions to address customer's protection, long term saving and investment needs.
  • Manage the branch sales portfolio, promotions and campaigns.
  • Strengthen long-term relationships with customers by providing excellent customer service.

Sales Development Manager

HDFC Standard Life Insurance
10.2009 - 06.2010
  • Identify potential Financial Consultants (Insurance Agents) based on agreed profiles and ensure recruitment in accordance with the business plan.
  • Initially, for the first three months to achieve targets of direct sales and recruit the minimum expected number of Financial Consultants.
  • Facilitate training, monitor on the development, and give feedback on the performance of the advisors.

Business Development Executive

ICICI Bank Ltd
08.2006 - 09.2009
  • Establish co-ordination between Customers, Branch and other departments, like Asset and Liability groups and Opening overdraft accounts & Insurance.

Education

Master of Business Administration - HR & Finance

Christ Collage (Pondicherry University)
Bengaluru, KA

Skills

Project management

Computer Application Proficiency

  • Service Now
  • WorkDay
  • Azure Devops
  • SHARP
  • Work Que Management
  • MS Word
  • MS One Note
  • MS Excel
  • MS PowerPoint

Timeline

Senior Workday Business Analyst - Global Applications

Fortrea Development India Private Limited
04.2024 - Current

Senior Principal Analyst – (Workday, Data Quality Management, Employee Master Data and P1-P2 Ticketing)

AB-Inbev
03.2018 - 03.2024

Senior Analyst (Master Data Management)

Accenture
07.2015 - 02.2018

Senior Process Associate

Accenture
07.2011 - 07.2015

Relationship Manager (BANCAASURANCE)

IDBI Federal Life Insurance Company
07.2010 - 06.2011

Sales Development Manager

HDFC Standard Life Insurance
10.2009 - 06.2010

Business Development Executive

ICICI Bank Ltd
08.2006 - 09.2009

Master of Business Administration - HR & Finance

Christ Collage (Pondicherry University)
Mithun D KSenior Workday Business Analyst