Summary
Overview
Work History
Education
Skills
Computer Application Proficiency
Timeline
Generic
Mithun D K

Mithun D K

Senior Workday Business Analyst

Summary

  • A Highly motivated professional with overall 12 years of experience in Business & Process transitioning with expertise on Project Management, Workday Report Development.
  • Project Management, HR Operations, Data Management, Transformation, and Client/ Stakeholder Management. Successfully transitioned 2 Process from EUR, New Hire Onboarding & International Mobility (Expats) and Payroll transformation process in tight deadline with 100 % accuracy for Belgium.
  • Valuable member of the Workday implementation team.
  • Adept in employee lifecycle, providing support across all areas of Human Resources based on global requirements.
  • Strong knowledge of Incident management (SNOW), Azure DevOps Services Ability in Solving challenging problems with data-driven approaches, supporting data migration & process transitioning through deployment of new technologies & applications.

Overview

19
19
years of professional experience

Work History

Senior Workday Business Analyst - Global Applications

Fortrea Development India Private Limited
04.2024 - Current
  • Reporting Strategy Development: Collaborating with stakeholders to define reporting requirements and ensure alignment with business goals.
  • Report Design & Development: Creating and customizing reports and dashboards in Workday to deliver actionable insights.
  • HCM Functional Configuration: Supporting in configuring and optimizing Workday HCM modules (Compensation, Time and Absence, Recruitment, Benefits, Learning) to align with business requirements & processes.
  • Testing & Validation: Leading UAT and ensuring reports and HCM configurations are accurate and functional.
  • Training & Knowledge Transfer: Providing training and documentation for end-users and internal teams on both reporting tools and HCM functionality.
  • Data Governance: Ensuring reports and HCM data comply with privacy, security, and governance standards.
  • Continuous Improvement: Monitoring report performance, recommending enhancements, and adjusting HCM configurations to meet evolving business needs.
  • Design developed workday reports and dashboards using Workday report writer.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Valuable member of the Workday implementation team

Senior Principal Analyst – (Workday, Data Quality Management, Employee Master Data and P1-P2 Ticketing)

AB-Inbev
03.2018 - 03.2024
  • Successfully led the Workday implementation process, including Simple, Advanced & complex requirements based on functional level for Global Scope.
  • Worked on Service Now, Azure DevOps Services while conducting governance calls with Product owners, understanding the initial requirements and checking bandwidth for CR implementation.
  • Heading HR Operations Management, Process Transformation, & People Data Analytics.
  • Day to Day support of workday HCM, Compensation, Absence & Reporting Issues thorough ticketing tool (Incident and RITM).
  • Organize business meetings with an onshore team for requirement gathering and plan of action.
  • Design developed workday reports and dashboards using Workday report writer.
  • Communicate effectively with team members, stakeholders, and other relevant parties to ensure a clear understanding of expectations and timelines.

Senior Analyst (Master Data Management)

Accenture
07.2015 - 02.2018
  • As a Subject Matter Export working for ABI (Anheuser-Busch InBe) as MDM & Global Mobility Expat.
  • Went to Transition (Europe) for End-to-End Belgium Master Data & Global Mobility Specialist. (From the position creation to Termination).
  • Performing Expatriation and Repatriation of home and host employees in SAP.
  • Maintaining Time & attendance for Belgium employees (Holiday Registration, Sickness, Special Holidays, Attendance registration etc.).
  • 100% accuracy payroll processing.
  • Receiving the day-to-day instruction or payroll inputs from sales force and email.
  • Contact the payroll team for any clarification.
  • Giving training about the process.

Senior Process Associate

Accenture
07.2011 - 07.2015
  • Queue Management /Queue Assignment / Email Queue Management.
  • Production: Offer Generation / Sending for Hiring Manager Approval via Taleo / Track and Chase with candidate for signed docs / Onboarding follow up / Visa & Relocation for new hires / Internal Hires / Drug & Alcohol Screening Process / Personal Security Check.
  • Working with Payroll team to set up candidate profile in Chris 21.
  • Reviewing SLA/BDE report on daily basis to determine where the team stands.
  • Managing new process update and rolling out to the teams (which include updating LWI/Matrix/Templates) on SharePoint.
  • Rolling PKT's in the absence of SME.
  • Attending conference calls with the clients on new process updates.
  • Managing the team in the absence/Presence of TL/SME.
  • Conducting team huddles as and when required (Process updates, concerns etc..).
  • Training New Joiner's in the Team.
  • Performed quality check for all the cases processed by peers.
  • Conducting UAT on the staging sites (Taleo Test environment).
  • Cross Trained and learned the sub Process (ELM n RPO).

Relationship Manager (BANCAASURANCE)

IDBI Federal Life Insurance Company
07.2010 - 06.2011
  • Work closely with branch sales and service terms to provide innovative product solutions to address customer's protection, long term saving and investment needs.
  • Manage the branch sales portfolio, promotions and campaigns.
  • Strengthen long-term relationships with customers by providing excellent customer service.

Sales Development Manager

HDFC Standard Life Insurance
10.2009 - 06.2010
  • Identify potential Financial Consultants (Insurance Agents) based on agreed profiles and ensure recruitment in accordance with the business plan.
  • Initially, for the first three months to achieve targets of direct sales and recruit the minimum expected number of Financial Consultants.
  • Facilitate training, monitor on the development, and give feedback on the performance of the advisors.

Business Development Executive

ICICI Bank Ltd
08.2006 - 09.2009
  • Establish co-ordination between Customers, Branch and other departments, like Asset and Liability groups and Opening overdraft accounts & Insurance.

Education

Master of Business Administration - HR & Finance

Christ Collage (Pondicherry University)
Bengaluru, KA

Skills

Project management

Stakeholder management

Quick learner and Flexible worker

Effective communication and writing skills

Reporting and documentation

Work under pressure

Client relationship management

Achieving targets

Analytical skills

Operational reporting

Teamwork

Requirements gathering

Decision-making

Computer Application Proficiency

  • Service Now
  • WorkDay
  • Azure Devops
  • SHARP
  • Work Que Management
  • MS Word
  • MS One Note
  • MS Excel
  • MS PowerPoint

Timeline

Senior Workday Business Analyst - Global Applications

Fortrea Development India Private Limited
04.2024 - Current

Senior Principal Analyst – (Workday, Data Quality Management, Employee Master Data and P1-P2 Ticketing)

AB-Inbev
03.2018 - 03.2024

Senior Analyst (Master Data Management)

Accenture
07.2015 - 02.2018

Senior Process Associate

Accenture
07.2011 - 07.2015

Relationship Manager (BANCAASURANCE)

IDBI Federal Life Insurance Company
07.2010 - 06.2011

Sales Development Manager

HDFC Standard Life Insurance
10.2009 - 06.2010

Business Development Executive

ICICI Bank Ltd
08.2006 - 09.2009

Master of Business Administration - HR & Finance

Christ Collage (Pondicherry University)
Mithun D KSenior Workday Business Analyst